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For Companies At a Glance
- Tasks: Lead a team, assist customers, and maintain store standards.
- Company: Join Screwfix, a growing company known for support and fun.
- Benefits: Enjoy competitive salary, 28-33 days leave, discounts, and pension scheme.
- Why this job: Great opportunity for career growth with excellent training and a fun team culture.
- Qualifications: Experience in supervising teams and delivering outstanding customer service required.
- Other info: Flexible shifts available to support work-life balance.
The predicted salary is between 24000 - 36000 £ per year.
Overview
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours:
Monday – Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
Responsibilities
WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Qualifications
YOU ARE…
- An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
- Great at giving amazing customer service, and able to translate that into sales
- Inquisitive, ever-questioning and ever-improving
- Passionate about our business
- Friendly, flexible, reliable, honest and like to work hard!
WHAT’S IN IT FOR YOU?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme – up to 14% Kingfisher contribution!
- Life cover
- 20% discount with Screwfix and B&Q
- Discounted healthcare
- Company share save schemes
- We’ll also help you be the best you can be, with excellent training and ongoing development.
To find out more about us, please email careers@screwfix.com for any queries
Follow us and find out more on our LinkedIn, Instagram & Twitter pages
Apply now! – Upload your CV and complete your application
*Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com
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Retail Supervisor employer: Screwfix Direct Ltd.
Contact Detail:
Screwfix Direct Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Familiarise yourself with the company culture and values of Screwfix. Understanding what they stand for will help you align your responses during interviews and demonstrate that you're a great fit for their team.
✨Tip Number 2
Prepare specific examples from your past experience that showcase your leadership skills and ability to manage a team in a fast-paced environment. This will help you illustrate your capability as a Retail Supervisor effectively.
✨Tip Number 3
Research common customer service scenarios and think about how you would handle them. Being able to discuss these situations during your interview will show your commitment to excellent customer service.
✨Tip Number 4
Network with current or former employees of Screwfix on platforms like LinkedIn. They can provide valuable insights into the role and the company, which can give you an edge in your application process.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Retail Supervisor position. Tailor your application to highlight relevant experience and skills that match what they are looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your supervisory experience, customer service skills, and any achievements in previous roles. Use bullet points for clarity and focus on quantifiable results where possible.
Write a Compelling Cover Letter: In your cover letter, express your passion for retail and customer service. Mention specific examples of how you've led teams or improved store performance in the past. Make sure to convey your enthusiasm for joining their team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a supervisory role.
How to prepare for a job interview at Screwfix Direct Ltd.
✨Show Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. During the interview, share examples of how you've successfully managed a team in the past. Highlight your ability to motivate others and set a positive example.
✨Demonstrate Customer Focus
Customer service is key in this role. Be prepared to discuss how you've provided excellent customer service in previous positions. Use specific examples to illustrate how you understand customer needs and how you can enhance their shopping experience.
✨Know the Company and Its Values
Research Screwfix and understand its values and culture. Be ready to explain why you want to work there and how your personal values align with theirs. This shows genuine interest and commitment to the company.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you've dealt with difficult customers or resolved conflicts within a team, and be ready to discuss these experiences.
