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For Companies At a Glance
- Tasks: Assist customers, manage deliveries, and maintain store standards while being a keyholder.
- Company: Toolstation is a leading UK retailer of tools and building supplies, part of the Travis Perkins family.
- Benefits: Enjoy 22 days holiday, discounts, pension scheme, and career development opportunities.
- Why this job: Join a fast-paced, customer-focused team with growth potential and a supportive culture.
- Qualifications: Experience in retail or as a keyholder is preferred; a friendly attitude is essential.
- Other info: Flexible hours available; must be able to work early mornings and late evenings.
What you\’ll do
Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
If you\’re after a fast-paced role with an employee-focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!
You’ll be the friendly face of Toolstation, helping customers find what they need, but you\’ll also be hands-on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
What you\’ll bring
What you\’ll get
Why Join Us?
Company pension scheme and life assurance
Bonus scheme and cycle to work program
Save and buy as you earn options
20% discount across all Travis Perkins companies
Health and wellbeing support at your fingertips with Aviva Digicare +
Financial education, support, and recognition awards
Discounts at over 1,000 retailers
To apply
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability
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Senior Store Assistant - Keyholder employer: Toolstation Limited
Contact Detail:
Toolstation Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Store Assistant - Keyholder
✨Tip Number 1
Familiarise yourself with Toolstation's products and services. Understanding the range of tools and building supplies they offer will help you engage with customers effectively and demonstrate your knowledge during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided excellent service in previous roles. Highlighting your ability to connect with customers will be crucial, especially since this role focuses on creating a positive shopping experience.
✨Tip Number 3
Emphasise your reliability and flexibility. Since the job requires early starts and late finishes, being able to demonstrate your commitment to working varied hours will make you a more attractive candidate.
✨Tip Number 4
Prepare to discuss your leadership experience, even if it's informal. As a keyholder, you'll need to show that you're capable of taking charge and supporting your team, so think of instances where you've stepped up or helped others succeed.
We think you need these skills to ace Senior Store Assistant - Keyholder
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous roles where you were a key holder or supervised team members. Emphasise your customer service skills and any hands-on retail experience.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your personality aligns with Toolstation's values, and provide examples of how you've delivered great customer service in the past.
Showcase Your Flexibility: Since the role requires early starts and late finishes, make sure to mention your availability and willingness to work flexible hours. This shows that you're committed and reliable.
Highlight Your Proactivity: Discuss any experiences where you took initiative, whether it was in a previous job or a personal project. This could include helping customers find solutions or suggesting improvements in a team setting.
How to prepare for a job interview at Toolstation Limited
✨Show Your Customer Service Skills
As a Senior Store Assistant, you'll be the friendly face of Toolstation. Be prepared to share examples of how you've provided outstanding customer service in the past, and demonstrate your ability to engage with customers effectively.
✨Demonstrate Reliability and Accountability
Highlight your experience as a key holder or supervisor. Discuss situations where you've taken charge and ensured tasks were completed efficiently, showing that you can be trusted with responsibilities.
✨Be Ready for a Hands-On Role
This job involves physical tasks like handling deliveries and stocking shelves. Mention your willingness to roll up your sleeves and get stuck in, as well as any relevant experience in similar roles.
✨Express Your Enthusiasm for Growth
Toolstation values employees who want to grow within the company. Share your career aspirations and how you see yourself progressing in the retail environment, showing that you're committed to developing your skills.
