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For Companies At a Glance
- Tasks: Drive sales, build client relationships, and represent the hotel at events.
- Company: Graduate by Hilton is a unique hotel collection inspired by university towns.
- Benefits: Enjoy competitive pay, discounts, free meals, and professional development opportunities.
- Why this job: Join a vibrant team in a historic setting, making an impact in the hospitality industry.
- Qualifications: Sales experience in hotels, strong communication skills, and proficiency in Microsoft Office.
- Other info: Regular travel and participation in trade shows are part of the role.
The predicted salary is between 28800 - 42000 £ per year.
We have a fantastic opportunity to join the Graduate by Hilton in Cambridge as a Hotel Sales Manager.
The 148-bedroom Graduate by Hilton Cambridge hotel is part of the Graduate by Hilton collection inspired by the prestigious University of Cambridge and its surrounding town. Set right on the River Cam, in the heart of Cambridge\’s historic centre. The hotel feels like an extension of the university, with nods to college architecture.
THE ROLE
As the Hotel Sales Manager, you will proactively source new business for the hotel, develop relationships with agents and direct clients to keep the hotel a leader in the marketplace by following up on all sales leads, identifying opportunities, and conducting hotel presentations and site visits. The role involves regular travel to meet clients, attend trade shows, and represent the hotel at industry events.
JOB DUTIES AND RESPONSIBILITIES
- Maintain up-to-date knowledge of local & national businesses and develop relationships to drive business in all segments (MICE, group, corporate, and transient).
- Develop and implement a comprehensive sales strategy that encompasses all areas of the business and capitalizes on available opportunities.
- Responsible for the development and execution of the hotel sales plan, including direct sales calls, telesales, research, appointment making, promotional campaigns, corporate entertaining, networking, social events, client visits, and contract negotiation.
- Drive and coordinate sales activities to maximize revenue from existing accounts at the hotel on a national and international level.
- Identify and develop new accounts from the corporate markets.
- Explore new business areas through market development into new territories and segments, with measurable targets.
- Ensure accurate processing, documentation, and follow-up of all sales correspondence, including contracts, quotations, confirmations, and cancellations.
- Regularly meet with the hotel General Manager and Director of Sales to discuss customer feedback, sales data, competitor insights, pricing strategies, and other factors affecting the business.
- Participate in trade shows and industry events.
- Host client familiarization trips and conduct hotel show rounds.
WHAT WE ARE LOOKING FOR FROM YOU
- Proficiency in Word, Excel, PowerPoint, and Outlook.
- Knowledge of Delphi, Salesforce, and OnQ Systems.
- Proven proactive sales experience in a hotel environment.
- Excellent communication skills and fluency in spoken and written English.
- Confidence in engaging with new people and presenting to large groups.
- Strong understanding of revenue management principles.
- Comprehensive knowledge of key business segments: Corporate, MICE, Group, Leisure, and Consortia.
THE PERKS
- Competitive salary plus discretionary annual bonus.
- Discounted hotel stays and food & beverage at Hilton properties worldwide.
- Complimentary welcome stay experience.
- Access to professional development through our learning platform.
- Referral rewards up to £250 for talented new hires.
- Savings and cashback from various retail and leisure outlets.
- 24/7 support via dedicated helpline for your well-being.
- Free meals during shifts at our modern Team Restaurant.
- Recognition programs and incentives to celebrate team achievements.
- Participation in initiatives for a more inclusive and sustainable world, aligned with our ECG policy.
- Convenient parking options for vehicles, mopeds, scooters, and bicycles.
ABOUT GRADUATE HOTELS
Graduate Hotels is a unique collection of handcrafted hotels in vibrant university towns worldwide, including Graduate Cambridge and The Randolph Hotel in Oxford. We bring spaces to life through thoughtful design and community ties. Our hotels offer a place for students, locals, and visitors to reflect and celebrate each community’s energy. Visit us at www.GraduateHotels.com.
EQUAL OPPORTUNITIES
We are committed to fair recruitment practices that do not discriminate based on age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, or pregnancy and maternity.
RIGHT TO WORK
In accordance with the Asylum and Immigration Act 1996, all applicants must have the legal right to live and work in the UK. We are currently unable to offer visa sponsorship. Applicants must have the right to work in the UK without sponsorship.
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Hotel Sales Manager employer: Graduate by Hilton Cambridge
Contact Detail:
Graduate by Hilton Cambridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Sales Manager
✨Tip Number 1
Familiarise yourself with the Graduate by Hilton brand and its unique offerings. Understanding their ethos and how they connect with the local community will help you tailor your approach when networking and presenting to potential clients.
✨Tip Number 2
Leverage your existing network in the hospitality industry. Reach out to former colleagues or contacts who may have insights into the Cambridge market or connections that could lead to new business opportunities for the hotel.
✨Tip Number 3
Stay updated on local events and trends in Cambridge. Being knowledgeable about what's happening in the area can help you identify potential clients and tailor your sales strategies effectively.
✨Tip Number 4
Prepare to showcase your sales achievements and strategies during interviews. Be ready to discuss specific examples of how you've successfully developed relationships and driven revenue in previous roles, as this will demonstrate your proactive sales experience.
We think you need these skills to ace Hotel Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hotel sales and demonstrates your proficiency with tools like Delphi, Salesforce, and OnQ Systems. Use specific examples to showcase your proactive sales achievements.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the hotel industry and your passion for sales. Mention how your skills align with the responsibilities outlined in the job description, such as developing relationships and driving revenue.
Showcase Communication Skills: Since excellent communication is key for this role, consider including examples of past experiences where you successfully engaged with clients or presented to large groups. This will demonstrate your ability to connect with others effectively.
Highlight Relevant Knowledge: Emphasise your knowledge of key business segments like MICE, corporate, and leisure. Discuss any previous experience you have in these areas and how you can leverage this knowledge to benefit the Graduate by Hilton.
How to prepare for a job interview at Graduate by Hilton Cambridge
✨Know Your Market
Familiarise yourself with the local and national business landscape, especially in Cambridge. Understand the key players in MICE, corporate, and leisure segments to demonstrate your proactive sales experience during the interview.
✨Showcase Your Sales Strategy
Be prepared to discuss your approach to developing and implementing a comprehensive sales strategy. Highlight any past successes in driving revenue and how you would apply similar tactics at Graduate by Hilton.
✨Engage with Confidence
Practice your communication skills, as you'll need to engage with various stakeholders. Be ready to present your ideas clearly and confidently, especially when discussing client relationships and hotel presentations.
✨Demonstrate Industry Knowledge
Stay updated on current trends in the hospitality industry, particularly regarding revenue management principles. Showing that you understand these concepts will set you apart as a knowledgeable candidate.
