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- Tasks: Support the Children's Social Care team with various administrative tasks and customer service.
- Company: Join Gloucestershire County Council, dedicated to making a difference in local communities.
- Benefits: Enjoy flexible working, professional development, and a range of employee perks including discounts and wellness support.
- Why this job: Be part of a creative, inclusive environment where no two days are the same and your contributions matter.
- Qualifications: Excellent IT and communication skills; ability to manage workload and meet deadlines required.
- Other info: Hybrid working options available; commitment to safeguarding and promoting welfare of children.
The predicted salary is between 25584 - 26835 £ per year.
This is a Gloucestershire County Council job.
- Job Title: Team Administrator
- Job Location: Shire Hall, Block 5, 2nd Floor
- Salary: £25,185 – £25,989 per annum
- Hours per Week: 37.00
- Contract Type: Permanent
- Closing Date: 05/10/2025
- Job Requisition Number: 12510
- This post is not open to job share
Are you looking to join a friendly and supportive administration team at Gloucestershire County Council? Then we would love to hear from you!
About The Role
We are looking for a full time Team Administrator who enjoys working as part of a team to join our Hospital Discharge and Assessment Team, based in Shire Hall, Gloucester.
As a Team Administrator you will provide an efficient clerical and administration service for our Adult Social Care Team. You will assist in the delivery of a comprehensive support service that our team provides in meeting the needs of the wider community.
You will be part of a friendly, supportive, and established team. We offer flexible working with a mix of office and home working.
About You
You will have strong communication and organisational skills. Ideally you will have some experience of working in a busy office environment. You will be a competent user of Microsoft Office.
You will be taking calls from internal colleagues as well as members of the public, so a professional telephone manner is a must.
You will be using the Liquid Logic system so knowledge of this would be beneficial, however full training will be given.
If you are proactive and enjoy working within a team, then this could be the ideal role for you.
About Us
This is a great time to join Gloucestershire County Council, as Adult Social Care is on an exciting innovation journey, which focuses our approach into being more creative, strengths-based and person-centred, to ensure that we work together to ‘Make the Difference’ to our local communities.
Gloucestershire County Council provides the following rewards package in return for your hard work:
- Regular formal and informal support
- Safe, supportive and positive working environment with regular, robust supervision
- 25.5 days annual leave rising to 30.5 days after 5 years’ service, plus bank holidays
- Access to the Local Government Pension Scheme
- Access to training and workshops so you can develop your skills
- Clear career progression pathways, to support you in progressing professionally and personally
- Staff discount scheme that offers access to great savings including discounts with major supermarket chains and high street retailers
- Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
- Cycle to Work scheme
- Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.
- Gloucestershire Salary Sacrifice Green Car Scheme (T&C\’s apply)
We’re Closer Than You Think. We are an easy commute from many locations, view our commuting times map to see what we mean.
Applying
Please write your application with consideration for the essential criteria in the Job Profile. Your application should include examples of why you should be considered and cover the experience, skills and knowledge that you would bring to the post.
Note to internal applicants: To ensure best practice, vacancies are to be applied for within the Success Factors internal career site. Should you require support in setting up your internal profile, please visit Success Factors for guidance.
For an informal discussion, please contact ASCrecruitment@gloucestershire.gov.uk to arrange a convenient time for a call back.
The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer.
Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.
We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.
It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.
Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.
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Team Administrator employer: Gloucestershire County Council
Contact Detail:
Gloucestershire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Administrator
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, such as Microsoft Teams, Excel, and SAP. Being comfortable with these tools will not only help you stand out but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Research Gloucestershire County Council's values and recent initiatives, especially in Children's Social Care. Showing that you understand their mission to 'Make a Difference' can help you connect with the team during interviews.
✨Tip Number 3
Prepare to discuss your experience in customer service, particularly how you've handled enquiries and provided support in previous roles. This is crucial for the Team Administrator position, where communication skills are key.
✨Tip Number 4
Consider reaching out to current or former employees of Gloucestershire County Council via professional networking sites. They can provide insights into the work culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Team Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Team Administrator position. Highlight key skills such as IT proficiency, communication skills, and flexibility in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your administrative experience, particularly in social care or similar environments, and include any relevant software knowledge like Microsoft Office and SAP.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and how you can contribute to the team. Mention specific examples from your past experiences that demonstrate your ability to manage workloads and provide excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Team Administrator role.
How to prepare for a job interview at Gloucestershire County Council
✨Showcase Your IT Skills
As a Team Administrator, you'll be using various software like Microsoft Word, Excel, and SAP. Be prepared to discuss your proficiency with these tools and provide examples of how you've used them in previous roles.
✨Demonstrate Your Communication Skills
This role involves dealing with telephone enquiries and providing customer service. Practice articulating your thoughts clearly and consider sharing experiences where you successfully handled challenging communications.
✨Highlight Your Flexibility
The job requires managing a varied workload. Be ready to discuss how you've adapted to changing priorities in past positions and how you manage your time effectively to meet deadlines.
✨Express Your Commitment to Inclusion
Gloucestershire County Council values diversity and inclusion. Share your understanding of these principles and how you can contribute to creating a supportive environment for all team members.
