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- Tasks: Support the Children's Social Care team with various administrative tasks and customer service.
- Company: Join Gloucestershire County Council, dedicated to making a difference in local communities.
- Benefits: Enjoy flexible working, professional development, and a range of employee perks including discounts and wellness support.
- Why this job: Be part of a creative, inclusive environment where no two days are the same and your contributions matter.
- Qualifications: Excellent IT and communication skills; ability to manage workload and meet deadlines required.
- Other info: Hybrid working options available; commitment to safeguarding and promoting welfare of children.
The predicted salary is between 25584 - 26835 £ per year.
This is a Gloucestershire County Council job.
- Job Title: Team Administrator
- Job Location: Shire Hall, Block 5, 1st Floor
- Salary: £25,584 – £26,835
- Hours per Week: 37.00
- Contract Type: Permanent
- Closing Date: 18/07/25
- Job Requisition Number: 11876
- This post is not open to job share
About The Team And The Role
This is a great time to join Gloucestershire County Council, as Children’s Social Care is on an exciting journey, which focuses our approach into being more creative, strengths-based and person-centred, to ensure that we work together to ‘Make a Difference’ to our local communities. We are an agile working organisation with a combination of office-based working and working from home (essential equipment is provided). We place a high premium on diversity and inclusion, as well as on health and wellbeing and we offer a flexible working scheme which is based on business need. We offer Continued Professional Development and will support you to develop your skills and career prospects within Children’s Services.
About The Role
We are looking to recruit an additional Team Administrator to join us on a full-time basis in Childrens Social Care admin team. The successful candidate will work within the Disabled Childrens Service based in Gloucester. Your role would be to support the team with a variety of administrative tasks, process financial documents to ensure our Disabled Children receive the necessary funding as required, whilst providing good customer service in person and on the telephone.
Duties Will Include
- Dealing with telephone enquiries, taking messages and alerting Social Work staff
- Preparing documents using Microsoft Word
- Updating spreadsheets using Excel
- Booking meetings using Microsoft Teams and our internal room booking system
- Processing finance requests using SAP
- Uploading documents to our bespoke database Liquid Logic (training will be provided).
About You
We are looking for applicants who would like to join our Social Care admin team, where the work is varied, and interesting, no two days are the same! We would like applicants to have excellent IT and communication skills and be able to demonstrate a flexible approach with an ability to manage your workload to meet deadlines. If you think that this is the role for you, we look forward to hearing from you. Why are you perfect for this role and what will you bring to our team?
About Us
- Regular formal and informal support.
- Safe, supportive and positive working environment with regular, robust supervision.
- Access to relevant training and career progression.
- Annual leave of 25.5 days (pro rata) up to 30.5 days (pro rata) after 5 years employment.
- Access to the Local Government Pension Scheme.
- Staff discount scheme that offers access to great savings including discounts with major supermarket chains and high street retailers.
- Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
- Cycle to Work scheme.
- Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.
- Gloucestershire Salary Sacrifice Green Car Scheme (T&C\’s apply).
For an informal discussion please contact Lorna Moran by email: Lorna.Moran@gloucestershire.gov.uk
Additional Information
To access the Job Profile for this role, please follow the link below:-
Job Profile – Team administrator
The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer.
Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.
We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.
It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.
Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working. #J-18808-Ljbffr
Team Administrator employer: Gloucestershire County Council
Contact Detail:
Gloucestershire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Administrator
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, such as Microsoft Teams, Excel, and SAP. Being comfortable with these tools will not only help you stand out but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Research Gloucestershire County Council's values and recent initiatives, especially in Children's Social Care. Showing that you understand their mission to 'Make a Difference' can help you connect with the team during interviews.
✨Tip Number 3
Prepare to discuss your experience in customer service, particularly how you've handled enquiries and provided support in previous roles. This is crucial for the Team Administrator position, where communication skills are key.
✨Tip Number 4
Consider reaching out to current or former employees of Gloucestershire County Council via professional networking sites. They can provide insights into the work culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Team Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Team Administrator position. Highlight key skills such as IT proficiency, communication skills, and flexibility in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your administrative experience, particularly in social care or similar environments, and include any relevant software knowledge like Microsoft Office and SAP.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and how you can contribute to the team. Mention specific examples from your past experiences that demonstrate your ability to manage workloads and provide excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Team Administrator role.
How to prepare for a job interview at Gloucestershire County Council
✨Showcase Your IT Skills
As a Team Administrator, you'll be using various software like Microsoft Word, Excel, and SAP. Be prepared to discuss your proficiency with these tools and provide examples of how you've used them in previous roles.
✨Demonstrate Your Communication Skills
This role involves dealing with telephone enquiries and providing customer service. Practice articulating your thoughts clearly and consider sharing experiences where you successfully handled challenging communications.
✨Highlight Your Flexibility
The job requires managing a varied workload. Be ready to discuss how you've adapted to changing priorities in past positions and how you manage your time effectively to meet deadlines.
✨Express Your Commitment to Inclusion
Gloucestershire County Council values diversity and inclusion. Share your understanding of these principles and how you can contribute to creating a supportive environment for all team members.
