Accommodation Support Officer
Accommodation Support Officer

Accommodation Support Officer

Torquay Full-Time 24650 - 29000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support participants with housing needs and create tailored accommodation plans.
  • Company: Join a community-focused, employee-owned organisation making a difference across the UK and Ireland.
  • Benefits: Enjoy 25 days annual leave, healthcare cash plan, and access to retail discounts.
  • Why this job: Make a positive impact while developing your skills in a supportive environment.
  • Qualifications: Interpersonal skills and a willingness to learn; experience in accommodation is a plus.
  • Other info: Full-time role with on-site training and a friendly team atmosphere.

The predicted salary is between 24650 - 29000 £ per year.

Join our team as an Accommodation Support Officer and support our participants with their housing needs.

You’ll work with a caseload of adult males either residing within a custody environment or on license within the community. In partnership with probation practitioners, you’ll complete initial assessments to understand their specific needs, and then create tailored accommodation plans to meet these needs through an agreed number of interventions. This will include ensuring that the participants are aware of any decisions that affect them, and informing them of their rights within the process.

We pride ourselves on delivering person-focused services. This means you may possess a desirable transferable skill set. However, we appreciate that not everyone can tick every box, so long as you are engaging and comfortable working with a diverse range of people from various backgrounds, we can provide on-site training and support to enable you to develop your knowledge and skills.

We need your excellent interpersonal skills to create and maintain effective professional relationships with both our participants and external stakeholders. We’re looking for an excellent role model who can encourage positive changes in attitudes and behavior.

In return for your dedication, knowledge, and commitment, we\’re offering a competitive salary starting from £24,650 – £29,000 per annum (dependent on experience) with these great benefits:

  • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
  • 2 Volunteer Days
  • Pension – 5% Employee 5% Employer
  • Healthcare Cash Plan, incl. 3 x salary life assurance
  • Annual salary review
  • Refer a friend scheme
  • Free access to Benefit Hub – an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

Interested? There’s an easy-to-apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.

Communities and Education Division is part of an employee-owned organization, and we continually pride ourselves on our sense of community, both in the incredible work we do throughout the UK and Ireland, and internally with our employee owners. People are at the front, centre, and heart of every service we provide and each decision we make.

Location: Torbay / Torquay

Hours: Full time, 37 hours per week (Mon-Fri)

Contract: Permanent

Closing Date: 15 July 2025

Key Responsibilities

  • Manage a caseload of participants, producing personalised accommodation plans
  • Carry out initial assessments, considering risk, situation, and need
  • Record progress and outcomes timely and accurately using case management system
  • Maintain contact with participants, identifying any emerging risks and concerns

Skills and Experience

  • Experience or knowledge of Accommodation (including legislation) – desirable
  • Highly effective interpersonal and communication skills both verbally and in writing
  • Ability to establish and maintain effective working relationships
  • Experience or knowledge of the work of the Criminal Justice System
  • Good organisation skills and ability to meet deadlines

Please apply with your covering letter and CV by using the following link: https://jobs.seetec.co.uk//job-invite/31663/

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Accommodation Support Officer employer: Seetec

As an Accommodation Support Officer with us, you'll be part of a dedicated team that values person-focused services and community engagement. Our employee-owned organisation fosters a supportive work culture, offering extensive training and development opportunities to help you grow in your role while enjoying competitive benefits such as generous annual leave, a healthcare cash plan, and a vibrant workplace in the beautiful Torbay/Torquay area. Join us to make a meaningful impact in the lives of our participants while being part of a community that truly cares.
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Contact Detail:

Seetec Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Accommodation Support Officer

✨Tip Number 1

Familiarise yourself with the Criminal Justice System and housing legislation. Understanding these areas will not only help you in your role but also demonstrate your commitment and knowledge during interviews.

✨Tip Number 2

Network with professionals in the field of accommodation support and criminal justice. Attend relevant workshops or seminars to meet people who can provide insights and potentially refer you to opportunities.

✨Tip Number 3

Prepare to showcase your interpersonal skills through role-playing scenarios. Think about how you would handle various situations with participants, as this will be crucial in demonstrating your suitability for the role.

✨Tip Number 4

Research StudySmarter’s values and mission. Being able to articulate how your personal values align with ours will make a strong impression and show that you are genuinely interested in joining our team.

We think you need these skills to ace Accommodation Support Officer

Interpersonal Skills
Communication Skills
Case Management
Assessment Skills
Risk Assessment
Organisational Skills
Knowledge of Accommodation Legislation
Understanding of the Criminal Justice System
Empathy and Compassion
Problem-Solving Skills
Ability to Work with Diverse Populations
Time Management
Record Keeping
Team Collaboration
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of Accommodation Support Officer. Focus on your interpersonal skills, any experience with diverse populations, and knowledge of accommodation legislation.

Craft a Compelling Cover Letter: In your cover letter, express your passion for supporting individuals with housing needs. Mention specific examples from your past experiences that demonstrate your ability to manage caseloads and create personalised plans.

Highlight Relevant Skills: Emphasise your communication and organisational skills in both your CV and cover letter. Provide examples of how you've successfully built relationships with stakeholders or managed complex situations in previous roles.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at Seetec

✨Understand the Role

Make sure you thoroughly read the job description and understand the key responsibilities of an Accommodation Support Officer. Be prepared to discuss how your skills and experiences align with managing a caseload and creating personalised accommodation plans.

✨Showcase Your Interpersonal Skills

Since this role requires excellent interpersonal skills, think of examples from your past experiences where you've successfully built relationships with diverse individuals. Be ready to share these stories during the interview to demonstrate your ability to connect with participants and stakeholders.

✨Familiarise Yourself with Relevant Legislation

Having knowledge of accommodation legislation is desirable for this position. Brush up on relevant laws and regulations that may impact the role, and be prepared to discuss how they relate to the support you would provide to participants.

✨Prepare Questions

Interviews are a two-way street, so prepare thoughtful questions about the organisation and the team you'll be working with. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Accommodation Support Officer
Seetec
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  • Accommodation Support Officer

    Torquay
    Full-Time
    24650 - 29000 £ / year (est.)

    Application deadline: 2027-07-14

  • S

    Seetec

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