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For Companies At a Glance
- Tasks: Assist in daily operations of a luxury cigar shop and lounge, ensuring top-notch service.
- Company: Join The Birley Clubs, a prestigious private members club in London.
- Benefits: Enjoy competitive pay, staff discounts, training opportunities, and wellness benefits.
- Why this job: Be part of an exciting team in a vibrant environment with unique dining experiences.
- Qualifications: Previous experience in hospitality or luxury retail, strong customer service skills, and cigar knowledge preferred.
- Other info: Flexibility to work evenings and weekends is required.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
We are seeking a passionate and experienced individual to join our team as Assistant Cigar Shop & Lounge Manager to join the team of our stunning private members club Annabels, 46 Berkeley Square,part of The Birley Clubs.
This role is instrumental in maintaining the high standards of our cigar shop and lounge, ensuring exceptional service and satisfaction for our members.
Annabels at 46 Berkeley S…
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Assistant Cigar Shop & Lounge Manager employer: The Birley Clubs
Contact Detail:
The Birley Clubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Cigar Shop & Lounge Manager
✨Tip Number 1
Familiarise yourself with the cigar industry and current trends. Being knowledgeable about different types of cigars, their origins, and how to pair them with drinks will set you apart during interviews.
✨Tip Number 2
Network within the hospitality and luxury retail sectors. Attend events or join online forums related to cigars and luxury experiences to meet potential colleagues and learn more about the culture at The Birley Clubs.
✨Tip Number 3
Demonstrate your customer service skills in real-time. If possible, visit Annabel's and engage with staff and customers to understand the atmosphere and expectations, which can help you tailor your approach during the interview.
✨Tip Number 4
Prepare to discuss your previous experience in detail, especially any roles that involved inventory management or training staff. Highlight specific examples where you improved customer satisfaction or sales, as this aligns with the responsibilities of the role.
We think you need these skills to ace Assistant Cigar Shop & Lounge Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or luxury retail, especially any roles related to customer service and cigar knowledge. Use specific examples to demonstrate your skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cigars and the hospitality industry. Mention why you want to work at The Birley Clubs and how your experience aligns with their values and standards.
Highlight Customer Service Skills: In both your CV and cover letter, emphasise your exceptional customer service skills. Provide examples of how you've engaged with diverse clientele and contributed to a positive guest experience.
Showcase Team Collaboration: Mention any previous experiences where you worked effectively as part of a team. Highlight your ability to train and mentor others, as this is crucial for the Assistant Manager role.
How to prepare for a job interview at The Birley Clubs
✨Show Your Passion for Cigars
Make sure to express your enthusiasm for cigars and the culture surrounding them. Share any personal experiences or knowledge you have about different types of cigars, pairings, and accessories. This will demonstrate your genuine interest in the role and help you connect with the interviewers.
✨Highlight Customer Service Skills
Since exceptional customer service is key in this role, prepare examples of how you've successfully engaged with customers in the past. Discuss specific situations where you went above and beyond to ensure customer satisfaction, as this will showcase your ability to build rapport with a diverse clientele.
✨Demonstrate Organisational Skills
The role requires strong organisational and multitasking abilities. Be ready to discuss how you manage your time and prioritise tasks effectively. You could mention any tools or methods you use to stay organised, which will show that you're capable of handling the day-to-day operations smoothly.
✨Prepare for Health and Safety Questions
Familiarise yourself with health and safety regulations related to tobacco products, as this knowledge is preferred for the position. Be prepared to discuss how you would maintain cleanliness and adhere to safety standards in the cigar shop and lounge, demonstrating your commitment to a safe environment.
