HR Business Coach

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At The B2W Group, we are committed to transforming careers and businesses through high-quality training, apprenticeships, and professional development. As part of our group, Just IT and BePro work together to deliver a complete training solution, supporting individuals and organisations across the UK.

With over 20 years of experience, Just IT is a multi-award-winning national provider, specialising in IT and Digital apprenticeships, recruitment, and training. Since joining The B2W Group in , we have expanded our reach, now supporting over 12, learners per year. Our mission is to drive long-term career development, bridge the digital skills gap, and create lasting social impact by putting people at the heart of everything we do.

Just IT’s brand is reflected in our 91% employer satisfaction rating, a 4.8 Trustpilot score, and national awards such as FE Week Digital Apprenticeship Provider of the Year and CompTIA Apprenticeship Partner of the Year.

BePro delivers professional qualifications and apprenticeships across the UK. Renowned for high achievement rates, specialist expertise, and an innovative approach to learning, BePro shares our commitment to accessible, high-quality training that supports career progression and strengthens businesses.

Together, Just IT and BePro provide a -degree training solution, equipping learners with the skills they need to thrive and empowering businesses to build future-ready workforces.

Position Overview

Your overall goal within the business will be coaching and development of apprentices through the Apprenticeship Standards, tracking their progression through the apprenticeship journey. You will work alongside the employer to develop the plans for how and when the on-programme and end-point assessments will be delivered and assess the apprentices progress towards the development of their knowledge, skills, and behaviours. You will also work closely with the Service Delivery Manager, Quality compliance and Curriculum teams, Sales teams to establish effective ways of learning to improve learner satisfaction and success rates and quality of our learning journey. The role will require you to adapt to diverse ways of working and establish individual learning needs, identify best practices, and bring individualism and personality to a standardised course.

This role will entail one to one coaching with apprentices however there will be a need to have a flexible approach to different models of delivery as we evolve Just IT and Be Pro to harnesses the latest technologies to provide a remote learning product that means our learners can benefit from all our training and development programmes wherever they are. We are currently delivering a remote model of learning; however, from time to time we may require an element of the role to involve field work visiting the apprentices on their employment sites and getting to know the environment they are working in, this is exceptionally rare and would always be agreed upon in advance.

Responsibilities by area of focus

In common with all staff:

• To support our mission, vision, values, and strategic objectives
• To implement our Equality and Diversity policies
• To take responsibility for one’s own professional development and participate in relevant internal and external activities
• To implement our health and safety policies and practices
• To contribute to our commitment to continuous improvement as identified in our quality assurance systems
• To be committed to our safeguarding procedures and high priority to be given to the safeguarding of learners

Role Responsibilities:

• Motivate and encourage learning and development of your learners
• At the start of the apprenticeship, review the contents of the standard with the employer and apprentice and then negotiate and help to plan the projects and tasks that will be needed for the apprentice to meet the standard in full
• Engage with the employer and apprentice on setting new targets and refining the project plans as the apprenticeship progresses
• Recording and reporting on activity on the E-portfolio system
• Provide a proficient level of feedback for the summative portfolio which meets Ofsted and the apprenticeship standards
• Advise the IQA when a project has been completed and is ready for quality assurance
• Prepare the apprentice for their end-point assessment interview by asking regular appropriate questions that build on the skills as the apprentice progresses
• Prepare the apprentice for their end-point assessment practical by observing demonstrations on the apprentices’ practical skills, which will expand during the apprenticeship
• Embed Maths and English Functional skills into the coaching sessions
• Deliver and embed where appropriate topics relating to Health and Safety, Safeguarding, Prevent, Equal Opportunities and other related Acts and wider themes
• Complete and distribute coaching reports and formal reviews as required during the apprenticeship
• Coach apprentices in business skills by guiding, supporting, providing accountability and encouragement
• To facilitate the enhancement of work performance, self-directed learning, and personal development
• Challenge and develop apprentice’s skills and abilities to enable them to achieve the best performance results
• Be quick to problem solve and produce solutions to any learning or development barriers to apprentices
• Accurate recording and reporting on activity to management in a timely and professional manner
• Communicating with the Apprenticeship wider team on candidates for concern
• Receiving and reviewing feedback from employers and/or learners
• Marking timely and efficiently of any related projects
• Briefing the candidate about the responsibilities, and behavioural practices within their role
• Actively develop new initiatives and training methodologies to impact candidates learning
• Ensuring that Pretraining is perceived within the market as a high-quality provider of Apprenticeships solutions to both candidates and clients alike
• Ensure best practices and be aware of Health and Safety, Safeguarding and Equal Opportunities and related Acts

Candidate requirements

• Experience required in the role of a skills Coach or Assessor role for a minimum of 1 year is essential or any other relevant industry experience within the area of expertise
• Experience in learner/employee development is essential
• 2 years industry experience and appropriate qualifications
• Experience in development of Functional skills
• Evidence of Continued professional development

Essential Qualifications/Experience:

Teaching Qualifications

• PGCE / CertEd / QTS or Level 4 Teaching qualification

Or:

• Level 3 Teaching qualification

Or working towards in the first 6 months

Maths & English Qualifications

• English Level 2 or above (Includes GCSE A*-C, GCSE 9-4, F/S Level 2/ Key Skills L2 or 3)
• Maths Level 2 or above (Includes GCSE A*-C, GCSE 9-4, F/S Level 2/ Key Skills L2 or 3)

Technical Competency

• Degree or higher
• 2 years industry experience and appropriate qualifications (ECTA)

Or:

• Level above what level they will be teaching in the relevant subject area
• Additional technical certificates to show competence of job role

IAG:

• Level 3 IAG qualification or above

Or working towards in the first 6 months

Just IT & BePro are equal opportunity employers and are committed to recruiting, appointing, and employing staff in accordance with all relevant legislation and best practice (Equalities Act ). Job vacancies are advertised online to ensure they are accessible to all members of the community. The recruitment and selection process is applied fairly and consistently to everyone applying for positions within Just IT and BePro.

Any feedback on our approach to hiring is always welcome, please feel free to email our Chief Information Officer at

This job description describes (but does not limit) the main duties and responsibilities expected to be undertaken by the employee. This is subject to change and variation by Just IT / BePro as is necessary to respond to the needs of the business.

All roles at Just IT & BePro are subject to DBS Checks as part of our safer recruitment process and ongoing commitment to safeguarding all staff and learners in the business.

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