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- Tasks: Support the team in delivering exceptional customer service and store experience.
- Company: Join a family-run business with a rich heritage in quality footwear and accessories.
- Benefits: Enjoy a friendly culture, competitive commission, 60% discount, and flexible working options.
- Why this job: Be part of a vibrant team, drive success, and grow your career in a fun environment.
- Qualifications: Passion for fashion, team motivation skills, and a hands-on approach are essential.
- Other info: Opportunity to work with charitable organisations and access wellbeing resources.
The predicted salary is between 24000 - 36000 £ per year.
About us
Making shoes, quality ones, is not an easy task. They are a complex product that require over 120 processes to put together. We know how to blend fashion seamlessly with fit and quality to create that unique feeling you get when slipping on the perfect pair. Our products are fashion focused yet comfortable, flattering yet fit beautifully, of superior quality yet affordable.
Perhaps it’s because they’ve been in our founder’s family for four generations or because we’ve been doing what we do for over a quarter of a century; footwear and accessories are in our blood.
We’re a family business which is reflected in the open and friendly culture. We’re small enough for you to have a voice and big enough for there to be plenty of progression opportunities.
We’re also making steps to build a more sustainable future. We’re committed to reducing our carbon emissions and are working with the BRC Climate Action Roadmap to work towards achieving net zero targets across the retail industry by 2040. Head to our website for more details.
Our future is bursting with opportunity. We’re opening new stores and growing our wholesale, international and online business. We’ve also invested in an amazing new office in the heart of West London to enable us to fulfil our creativity and work collaboratively. There couldn’t be a better time to join. You belong at Dune!
About the role
You’ll join our vibrant team in Springfield where you will play an integral role at the heart of our business. You’ll be entrusted to support the team to deliver the Dune experience and exceed our customers’ expectations in service and in-store experience. Our Supervisors offer fantastic support to our management and sales teams. You’ll enjoy making sure that customer service is a priority, that our teams are happy and motivated whilst driving the success of your store. This success of course, will all be done whilst having fun working with fabulous teams and beautiful product! We want you to love what you do as much as we do
About you
We would love you to have:
- Ability to inspire and motivate a team to deliver excellent customer service
- A hands-on approach where you set a great example for the team, exhibiting confidence and enthusiasm towards our customers and product
- Ability to support both the management and sales team to achieve and drive sales and targets
- An eye for detail, enabling our stores to stay flawless
- Passion and enthusiasm for shoes and fashion, keeping up to date with the latest trends
What’s in it for you?
- Friendly and open culture with plenty of opportunity for development
- We recognise retailing as an art and offer bespoke professional apprenticeship programmes
- A competitive commission scheme which rewards the teams’ sales efforts
- Uniform Allowance – you’ll receive a seasonal allowance to showcase our latest product whilst working in store
- Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK who provide invaluable support for mental wellbeing
- 60% employee discount on Dune products – what’s not to love!
- 33 days holiday (inclusive of bank holidays – pro rata if part time)
- We’re happy to talk flexible working & understand the importance of work-life balance
- Company pension scheme
- Life assurance for all team members
- We look after our people – employee awards where we celebrate success and reward commitment
- Team incentives and socials – we like to have fun!
- Company growth and opportunity; Dune is opening new stores and channels and evolving all the time, we encourage and support our team members to enable continuous professional career development and provide opportunity for progression
- Open-minded company, welcoming thoughts and ideas to be shared
- Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development, offer free counselling, legal advice and financial guidance.
- Our own Wellbeing Allies – there to talk when you need them.
What happens next?
We will take a good look at your application and if we don’t feel we are right for you, we’ll make sure we let you know but sadly we are not able to give tailored feedback.
If we are excited to find out more about you, we will give you a call and arrange to talk.
A few things that might help:
- Research the brand and the role; browse our website; and visit our store
- Make sure you have plenty of examples to show off all your amazing skills and experience relevant to this role
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PT Supervisor (Maternity Cover) employer: The Dune Group
Contact Detail:
The Dune Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PT Supervisor (Maternity Cover)
✨Tip Number 1
Familiarise yourself with Dune's brand values and product range. Visit their website and stores to get a feel for their style and customer experience, which will help you align your approach during the interview.
✨Tip Number 2
Prepare to discuss your leadership style and how you've motivated teams in the past. Think of specific examples where you've inspired others to achieve sales targets or improve customer service.
✨Tip Number 3
Show your passion for fashion and footwear by staying updated on current trends. Be ready to share your insights on how these trends can influence customer preferences and sales strategies.
✨Tip Number 4
Highlight your commitment to sustainability, as Dune is focused on reducing carbon emissions. Share any relevant experiences or ideas you have that could contribute to their sustainability goals.
We think you need these skills to ace PT Supervisor (Maternity Cover)
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Dune's family-oriented culture and commitment to sustainability. This will help you tailor your application to reflect their values.
Highlight Relevant Experience: Make sure to include specific examples from your past roles that demonstrate your ability to inspire and motivate a team, as well as your passion for customer service and fashion.
Showcase Your Skills: In your CV and cover letter, emphasise skills that align with the job description, such as attention to detail, hands-on leadership, and a proactive approach to achieving sales targets.
Personalise Your Application: Address your application to the hiring manager if possible, and mention why you are specifically interested in working at Dune. This personal touch can make a big difference.
How to prepare for a job interview at The Dune Group
✨Know the Brand Inside Out
Before your interview, take some time to research the company and its products. Familiarise yourself with their history, values, and current trends in footwear. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Prepare Relevant Examples
Think of specific instances from your past experience where you demonstrated leadership, customer service excellence, or teamwork. Be ready to share these examples during the interview to showcase your skills and how they align with the role.
✨Show Your Passion for Fashion
Since the role involves working with shoes and fashion, express your genuine interest in the industry. Discuss your favourite trends, styles, or brands, and how you keep up with the latest developments. This will help you connect with the interviewers on a personal level.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This could be about the company's future plans, team dynamics, or opportunities for professional development. It shows that you're engaged and serious about the position.
