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- Tasks: Support vulnerable individuals facing homelessness, providing care and practical assistance.
- Company: Depaul is dedicated to empowering those in need through holistic support services.
- Benefits: Flexible shifts, competitive pay, and the chance to make a real difference.
- Why this job: Join a passionate team committed to dignity and respect for all service users.
- Qualifications: 6 months experience with vulnerable groups or 1 year of volunteering required.
- Other info: Must complete AccessNI checks and NISCC registration during probation.
Relief Worker – Various Services
Grade
Relief Worker – £12.79 per hour
Reporting to
Local Management Team
Scope of Responsibility
Working as part of a multi-disciplined team using holistic approaches to support Depaul Service users. Working within the principal of harm minimisation where residents receive a high degree of care, support and dignity. Depaul has a commitment to service user participation and to empowering residents to manage their own lives. This role works across a 7 day week rota.
Remit and Location
High Support Accommodation
Stella Maris – 28-34 Garmoyle Street, Belfast, BT15 1DY
Castlehill – Dungannon, BT70 1JP
Prevention
Foyle Haven – 23a John Street, Derry/Londonderry, BT48 6JY
Families Accommodation
Mater Dei – 2988 Antrim Road, Belfast, BT15 5AA
Cloverhill – 218 Stewartstown Road, Belfast, BT17 0LB
Hours
“As and When Required” basis – required to be available to cover shifts across a 7 day rota
Key Areas of Responsibility
To provide support for people who have experience of being long term street homeless or risk of homelessness with addiction issues.
To ensure that the practical needs of the service users are met (in conjunction with volunteers); i.e. providing food, laundry, clean bedding, etc.
To ensure a safe and secure environment and to maintain high standards within the project.
To work with all service users to gain their trust and respect and to deal with difficult or problematic situations in a sensitive manner.
To carry out the duties on the cleaning rota.
To ensure all quality assurance policies and procedures are adhered to.
To work as a member of the services team in the best interests of the service users.
To participate in handovers ensuring that shifts are planned, important information is handed over and that all records have been updated appropriately.
To communicate all relevant information and appointments to colleagues through established communication systems.
To attend and participate in team meetings, staff team days and training sessions, if relevant
To ensure that Health and Safety standards are met within the service in accordance with Depaul’s Health and Safety policy local service procedures.
To undertake assigned duties regarding the overall health and safety and security of the building and to use security/safety systems put in place and to record and report all issues.
To ensure good housekeeping and upkeep of the equipment, furnishings etc. so that they remain to a high standard.
To regularly input and maintain information relating to service users on a computerised system (OTIS).
To ensure all appropriate records and forms are completed by service users
To build up good working relationships with other projects and agencies.
To maintain all records of work necessary for the smooth running of the project.
Person Requirements
A minimum of 6 months full time work experience supporting vulnerable families and/or vulnerable adults (or 1 year volunteer experience).
An awareness of health and safety responsibilities within a residential setting
Competent IT skills in word/excel/email. The post requires a high standard of recording, reporting and record keeping.
Ability to deal sensitively with service users and form constructive supportive relationships with all stakeholders.
Ability to work constructively as part of a team
Ability to be flexible to meet the varying needs of the Service Users.
Knowledge and experience of assessing needs and risk with the ability to develop specific and targeted Service User led support plans.
Commitment to the ethos of Depaul.
Access NI
If you are successful at interview you will be required to undertake an AccessNI disclosure, including a check of either the adults or children\’s barred list. You will also have to complete other pre-employment checks.
NISCC
This post is subject to NISCC registration, if you do hold a valid
registration this must be completed within your probationary
period.
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Relief worker employer: Depaul
Contact Detail:
Depaul Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief worker
✨Tip Number 1
Familiarise yourself with the principles of harm minimisation and how they apply to supporting vulnerable individuals. Understanding this approach will help you demonstrate your commitment to the ethos of Depaul during your interactions.
✨Tip Number 2
Network with professionals in the field of social care and homelessness support. Attend local events or workshops to connect with others who work in similar roles, as they may provide insights or even referrals that could help you land the job.
✨Tip Number 3
Gain experience in a multi-disciplined team environment. If you can, volunteer or take on roles that allow you to work alongside various professionals, as this will showcase your ability to collaborate effectively in a team setting.
✨Tip Number 4
Prepare for potential interview questions by reflecting on your past experiences with vulnerable families or adults. Think about specific situations where you successfully built trust and provided support, as these examples will be valuable during your interview.
We think you need these skills to ace Relief worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Relief Worker. Tailor your application to highlight how your experience aligns with the needs of Depaul.
Highlight Relevant Experience: Emphasise your experience supporting vulnerable families or adults, whether through paid work or volunteering. Provide specific examples that demonstrate your ability to build relationships and handle sensitive situations.
Showcase Your Skills: Mention your IT skills, particularly in word processing and record keeping, as these are essential for the role. Include any relevant training or certifications that support your application.
Express Your Commitment: Convey your commitment to the ethos of Depaul and your understanding of harm minimisation principles. This will show that you are not only qualified but also passionate about the mission of the organisation.
How to prepare for a job interview at Depaul
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Relief Worker. Familiarise yourself with the principles of harm minimisation and how to support vulnerable individuals effectively.
✨Show Empathy and Sensitivity
During the interview, demonstrate your ability to deal sensitively with service users. Share examples from your past experiences where you've built trust and respect with vulnerable individuals.
✨Highlight Teamwork Skills
Emphasise your ability to work as part of a multi-disciplined team. Discuss any previous experiences where collaboration was key to achieving positive outcomes for service users.
✨Prepare for Scenario Questions
Be ready to answer scenario-based questions that assess your problem-solving skills in difficult situations. Think about how you would handle conflicts or emergencies while maintaining a safe environment.
