Telemarketing Team Manager

Telemarketing Team Manager

Stockport Full-Time 42000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and develop a remote team of telesales advisors to achieve sales targets.
  • Company: Takepayments is the UK's trusted payments provider, part of the Fortune 500 Global Payments Group.
  • Benefits: Earn a competitive salary with uncapped commission and enjoy incredible events and incentives.
  • Why this job: Join a dynamic team where your leadership skills can shine and make a real impact.
  • Qualifications: Proven experience in managing remote telesales teams and a passion for driving sales success.
  • Other info: This role offers significant career growth opportunities in a supportive environment.

The predicted salary is between 42000 - 84000 £ per year.

Join Our Team as a Telesales Team Manager!

Are you a dynamic sales leader with a proven track record in managing high-performing telesales teams remotely? We’re looking for an ambitious Telemarketing Team Manager to take charge of a growing team of appointment setters, driving performance, quality, and results for our field sales force.

Takepayments is a dynamic and rapidly growing company dedicated to providing top quality merchant services. We are the UKs most trusted payments provider with an outstanding 4.9 rating on Trustpilot. We are a part of the Global Payments Group who are a Fortune 500 company that offer a full range of configurable solutions that unify every aspect of commerce. We make it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.

Benefits of being our Telemarketing Team Manager:

  • £35k basic with Uncapped commission structure – the more your team delivers, the more you earn (OTE £70k+)

  • Opportunity for career growth within a dynamic and supportive team.

  • Access to incredible events and incentives, including once-in-a-lifetime experiences at luxury worldwide destinations

  • Join a collaborative, energetic, and supportive team environment

Responsibilities for our Telemarketing Team Manager:

  • Manage, coach and develop a team of circa 20-25 Telemarketing Advisors.

  • Achieve and exceed monthly sales targets and performance metrics.

  • Monitor productivity and drive KPIs to ensure consistent delivery of high-quality leads

  • Ensure the quality and qualification of all appointments set for field sales reps.

  • Conduct regular 1-2-1 coaching sessions, team meetings, and ongoing performance reviews.

  • Collaborate closely with internal teams to support a seamless sales process and outstanding customer experience.

Requirements for our Telemarketing Team Manager:

  • A motivated and target-driven leader with a passion for sales success

  • Demonstrable experience managing remote telesales/telemarketing teams in a high-paced environment.

  • A strong track record of exceeding team sales targets and driving performance through coaching.

  • Commercially astute with a strategic approach to planning and pipeline development.

  • Exceptional communication and interpersonal skills that inspire and influence teams.

  • Experience in Payment Solutions is advantageous, but not essential.

  • An energetic and enthusiastic attitude with a genuine passion for team development and results.

Ready to take the next step in your sales leadership career?Apply now and become part of a high-performance team where your skills and results are truly rewarded.

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Telemarketing Team Manager employer: Greater Giving, Inc.

Takepayments is an exceptional employer, offering a vibrant and supportive work culture that empowers Telemarketing Team Managers to thrive. With a competitive salary and uncapped commission structure, employees are rewarded for their hard work while enjoying ample opportunities for career advancement within a dynamic team. Located in the UK, our commitment to employee growth is complemented by exciting incentives and events, making it a truly rewarding place to build your career in sales leadership.
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Contact Detail:

Greater Giving, Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Telemarketing Team Manager

✨Tip Number 1

Familiarise yourself with the payment solutions industry. Understanding the products and services offered by companies like Takepayments will help you speak confidently about how you can lead a team in this sector.

✨Tip Number 2

Highlight your experience in managing remote teams during interviews. Share specific examples of how you've motivated and developed your team members, as this is crucial for the Telemarketing Team Manager role.

✨Tip Number 3

Prepare to discuss your strategies for achieving sales targets. Be ready to explain how you monitor KPIs and drive performance, as these are key responsibilities for the position.

✨Tip Number 4

Showcase your communication skills. As a leader, you'll need to inspire and influence your team, so be prepared to demonstrate how you effectively engage with others and foster a collaborative environment.

We think you need these skills to ace Telemarketing Team Manager

Team Management
Coaching and Development
Sales Performance Analysis
KPI Monitoring
Remote Team Leadership
Communication Skills
Interpersonal Skills
Strategic Planning
Pipeline Development
Target-Driven Mindset
Problem-Solving Skills
Motivational Skills
Customer Experience Focus
Adaptability in Fast-Paced Environments

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in managing telesales teams, particularly in remote settings. Use specific metrics to demonstrate how you've exceeded sales targets and driven performance.

Craft a Compelling Cover Letter: In your cover letter, express your passion for sales and team development. Mention any relevant experience in the payments industry and how your leadership style aligns with the company's values.

Showcase Your Achievements: When detailing your previous roles, focus on achievements that relate to the responsibilities of the Telemarketing Team Manager position. Include examples of how you coached teams to success and improved KPIs.

Prepare for Potential Questions: Anticipate questions related to team management and performance metrics. Be ready to discuss your strategies for motivating remote teams and ensuring high-quality lead generation.

How to prepare for a job interview at Greater Giving, Inc.

✨Showcase Your Leadership Skills

As a Telemarketing Team Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed remote teams in the past, focusing on your coaching techniques and how you drove performance.

✨Know the Company Inside Out

Familiarise yourself with Takepayments and its position in the payments industry. Understand their services, values, and what sets them apart from competitors. This knowledge will help you tailor your responses and show genuine interest in the role.

✨Prepare for Performance Metrics Questions

Expect questions about how you measure success and drive KPIs. Be ready to discuss specific metrics you've used in previous roles and how you achieved or exceeded sales targets. Use data to back up your claims.

✨Demonstrate Your Communication Skills

Exceptional communication is key for this role. Practice articulating your thoughts clearly and confidently. You might be asked to conduct a mock coaching session during the interview, so be prepared to showcase your interpersonal skills.

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