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- Tasks: Support the store team and deliver exceptional customer service.
- Company: Neptune creates beautiful home pieces with a focus on quality and craftsmanship.
- Benefits: Enjoy competitive salary, generous holiday, discounts, and wellness perks.
- Why this job: Join a passionate team in a unique store environment with growth opportunities.
- Qualifications: Retail experience and a passion for home lifestyle are preferred.
- Other info: Be part of an inclusive culture that values diversity and teamwork.
The predicted salary is between 24000 - 36000 £ per year.
Neptune Guildford, England, United Kingdom
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Neptune Guildford, England, United Kingdom
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We Are Looking For a Assistant Store Leader To Support Our (Store) Team. We Treat Everyone Who Visits As An Individual, Taking Immense Pride In Delivering a Warm And Welcoming Personalised Service. As a Pillar Of Support To The Store Manager, You\’ll Understand That Our Customers Are At The Heart Of Everything We Do. You\’ll Lead By Example, Always Striving To Deliver Outstanding Service While Surpassing Store Objectives. In Order To Consistently Accomplish That, You Will
- Guide, support and motivate a dedicated retail team
- Coach, train and develop new and existing team members to become brand ambassadors
- Ensure operational excellence throughout the store and behind the scenes
- Maintain breath-taking visual merchandising and store presentation
- Identifying customer needs and answering product related questions using your product knowledge whilst offering advice and guidance in the selection of suitable products
As a positive and confident person you\’ll have a proven ability in leading a team within the world of retail, ideally from a home lifestyle or interiors brand. You\’ll be passionate about our brand with a clear commitment to helping us drive forward the business forward.
You\’ll find our store in the heart of Guildford, sat on the historic cobbled high street. It\’s a sash-window fronted Georgian property that was, once upon a time, a bank. A little smaller than most of our other stores (although watch this space as we have big plans for the future), Neptune Guildford is nevertheless full of character – and many of our designs. With its curved front and wedge-like internal layout, it\’s also full of ideas on how to make the most of an unusually-shaped space.
What Benefits We Can Offer You
- Competitive salary
- Generous Holiday Allowance
- Life Assurance
- Company sick pay
- Enhanced maternity and paternity leave
- Cycle to work scheme
- Generous Neptune new item and outlet discounts
- Perkbox: Wellbeing Hub and Retail Discounts Portal
- Your birthday day off
- Two paid volunteer days a year
- Day off if you become a Grandparent
- A week off to celebrate a life event
- Refer a friend scheme
- Long service holiday allowance increase
- Training Workshops
Across all locations, we stay united by our company values: Do The Right Thing, Do It Together, Aim High and Keep It Real.
We\’re an equal opportunities employer; our mission is to welcome everyone and create inclusive teams, with all colleagues and applicants afforded the same opportunities. We encourage everyone to join us and be themselves at work, in an environment that actively promotes equality, diversity and inclusion and where everyone\’s voices are heard.
Our Story
Founded in 1996 by friends John Sims-Hilditch and Giles Redman, Neptune design and make pieces for your whole home. Recognised for our exacting standards, design-led aesthetic and expert craftsmanship, we\’re perhaps most known for kitchens – with heirloom-worthy dressers not far behind. Neptune\’s trademark \’look\’ is British: refined, simple, sturdy, and with an almost obsessive attention to detail. We\’re also respected for our commitment to craft and quality. Put simply, we make things we\’re proud of, and that are designed to last a lifetime.
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Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Administrative and Support Services
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Assistant Store Leader employer: Neptune
Contact Detail:
Neptune Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Leader
✨Tip Number 1
Familiarise yourself with Neptune's brand values and product range. Understanding their commitment to quality and design will help you connect with the team and demonstrate your passion during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and developed a retail team in the past. Be ready to discuss specific situations where you led by example and achieved outstanding results.
✨Tip Number 3
Research the local Guildford market and understand the customer demographics. This knowledge will allow you to tailor your approach to meet customer needs effectively, which is crucial for the Assistant Store Leader role.
✨Tip Number 4
Prepare to discuss your visual merchandising experience. Since maintaining stunning store presentation is key, think of ways you've previously enhanced store displays to attract customers and drive sales.
We think you need these skills to ace Assistant Store Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Assistant Store Leader position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Leadership Skills: In your CV and cover letter, provide specific examples of how you've successfully led a team in a retail environment. Mention any coaching or training experiences that demonstrate your ability to motivate others.
Emphasise Customer Service Experience: Since the role focuses on delivering outstanding customer service, include examples of how you've provided exceptional service in previous roles. Highlight any achievements or recognition you've received for your customer service skills.
Personalise Your Application: Make sure to personalise your cover letter by addressing it to the hiring manager if possible. Express your passion for the Neptune brand and how you can contribute to their mission of providing a warm and welcoming service.
How to prepare for a job interview at Neptune
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Neptune and its products during the interview. Share specific examples of how you connect with their brand values and how you can contribute to their mission of delivering outstanding service.
✨Demonstrate Leadership Skills
As an Assistant Store Leader, you'll need to lead by example. Prepare to discuss your previous experiences in leading a team, coaching others, and how you've motivated staff to achieve store objectives. Use real-life scenarios to illustrate your leadership style.
✨Understand Customer Needs
Be ready to talk about how you identify customer needs and provide tailored advice. Think of examples where you've successfully engaged with customers, answered their questions, and helped them find the right products.
✨Prepare for Operational Excellence Questions
Since operational excellence is key for this role, be prepared to discuss your experience with store operations, visual merchandising, and maintaining high standards. Highlight any relevant achievements that demonstrate your ability to keep a store running smoothly.
