Senior Operational Readiness Manager
Senior Operational Readiness Manager

Senior Operational Readiness Manager

Dorking Full-Time 43200 - 72000 £ / year (est.) No home office possible
U

At a Glance

  • Tasks: Lead operational readiness strategies and manage high-performing teams for seamless execution.
  • Company: Join Unum UK, a specialist in employee benefits, part of the international Unum Group.
  • Benefits: Enjoy hybrid working, competitive bonuses, private medical insurance, and 27 days holiday.
  • Why this job: Be part of a supportive culture that values growth, inclusivity, and social impact.
  • Qualifications: Proven leadership skills, change management knowledge, and experience in process optimisation required.
  • Other info: Opportunities for charity involvement and career development await you!

The predicted salary is between 43200 - 72000 £ per year.

Job Posting End Date: July 14

Who are we?

We’re a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we’re on a collective mission to help the working world thrive.

The role

What will you be doing?

Position: Senior Operational Readiness Manager
Location: Dorking or Basingstoke 3 days per week (with hybrid working)
Reporting To: Head of Group Policy Servicing

What will you bring?

Unum UK are looking for a Senior Operational Readiness Manager to deliver strategic leadership in the design and execution of operational readiness strategies, driving the changes necessary to achieve our overarching strategy. Central to this purpose is building and embedding a scalable model, ensuring Group Policy Servicing operations and delivery teams are equipped for the seamless execution of future-focused operational changes.

Your strategic mindset, exceptional communication skills, and ability to build strong relationships will be key when collaborating and influencing across all levels and functions of the organisation.

Key Responsibilities:

  • Develop and implement comprehensive operational readiness plans aligned with business strategy and future growth.
  • Lead and manage high performing teams, ensuring capability and competence across all roles.
  • Lead change management efforts, ensuring teams are equipped for successful adoption.
  • Assess critical operational areas, ensuring testing coverage and effective risk mitigation.
  • Monitor and report metrics post-implementation, measuring effectiveness and identifying improvement areas.

Requirements:

  • Proven ability to lead and develop high-performing teams, ensuring capability and competence.
  • Knowledge of change management methodologies, ensuring seamless adoption and transition.
  • Experience in process optimisation, scalability and efficiency improvements.
  • Expertise in system deployment and process integration, ensuring continuity and minimal disruption.
  • Strong knowledge of regulatory and internal compliance standards, including risk management frameworks.

Our Benefits:

  • Competitive Bonus
  • Car allowance
  • Private Medical Insurance
  • Pension scheme
  • Life, medical, and income insurance
  • Access to remote GP, nutrition coaching, personal training, unlimited mental health support, and medical second opinion
  • 27 days holiday with the option to buy and sell up to 5 days (plus Bank Holidays)
  • Salary sacrifice electric car scheme with free on-site electric chargers

#LI-AM1

Why join us?

At Unum, we’ve created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life.

We’ve built a supportive, inclusive environment where you can be yourself, whilst also being part of a growing organisation. From charity and volunteer opportunities to career growth, your possibilities are endless.

If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to careers@unum.co.uk.

Company:

Unum UK #J-18808-Ljbffr

Senior Operational Readiness Manager employer: Unum

Unum UK is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong focus on creating healthy workplaces, we offer competitive benefits including private medical insurance, generous holiday allowances, and a supportive work culture that encourages personal development and inclusivity. Located in Dorking or Basingstoke, our hybrid working model allows for flexibility while being part of a dynamic team dedicated to driving operational excellence and innovation.
U

Contact Detail:

Unum Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Operational Readiness Manager

✨Tip Number 1

Familiarise yourself with change management methodologies, as this role heavily relies on your ability to lead change effectively. Research current trends and best practices in operational readiness to demonstrate your knowledge during discussions.

✨Tip Number 2

Network with professionals in the employee benefits sector or those who have experience in operational readiness roles. Engaging with industry peers can provide insights and potentially valuable connections that may help you stand out.

✨Tip Number 3

Prepare to discuss specific examples of how you've led high-performing teams in the past. Highlight your leadership style and how it aligns with fostering a collaborative environment, which is crucial for this position.

✨Tip Number 4

Understand Unum's mission and values thoroughly. Tailor your conversations to reflect how your personal values align with theirs, showcasing your commitment to creating healthy, happy workplaces.

We think you need these skills to ace Senior Operational Readiness Manager

Strategic Leadership
Change Management
Team Development
Operational Readiness Planning
Process Optimisation
System Deployment
Risk Management
Regulatory Compliance
Communication Skills
Relationship Building
Metrics Monitoring
Problem-Solving Skills
Adaptability
Stakeholder Engagement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Senior Operational Readiness Manager role. Focus on your leadership abilities, change management experience, and any specific achievements in operational readiness.

Craft a Compelling Cover Letter: Write a cover letter that showcases your strategic mindset and exceptional communication skills. Use specific examples to demonstrate how you've successfully led teams and managed change in previous roles.

Highlight Relevant Experience: In your application, emphasise your knowledge of change management methodologies and process optimisation. Mention any experience you have with system deployment and compliance standards, as these are crucial for the role.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for a managerial position.

How to prepare for a job interview at Unum

✨Understand the Role Thoroughly

Before your interview, make sure you have a solid grasp of what the Senior Operational Readiness Manager role entails. Familiarise yourself with the key responsibilities and how they align with the company's strategic goals. This will help you articulate how your experience fits into their vision.

✨Showcase Your Leadership Skills

As this position requires leading high-performing teams, be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific achievements that demonstrate your ability to drive change and foster collaboration.

✨Demonstrate Change Management Expertise

Given the focus on change management, be ready to talk about your experience with various methodologies. Share specific instances where you've led change initiatives, detailing the challenges faced and how you ensured successful adoption within teams.

✨Prepare Questions for Them

Interviews are a two-way street, so prepare insightful questions to ask your interviewers. Inquire about the company's approach to operational readiness and how they measure success in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.

Senior Operational Readiness Manager
Unum
U
  • Senior Operational Readiness Manager

    Dorking
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-07-27

  • U

    Unum

Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>