Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our firm, greeting visitors and managing front-of-house tasks.
- Company: Join Portico, a diverse company that values hard work and fun in the workplace.
- Benefits: Enjoy great holidays, pension contributions, life insurance, and exclusive discounts.
- Why this job: Perfect for those who love customer service and want to make a positive first impression.
- Qualifications: Must have excellent communication skills and experience in a receptionist role.
- Other info: Work 40 hours a week, Monday to Friday, in a supportive team environment.
The predicted salary is between 22000 - 30000 £ per year.
Company Description
Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Job Description
We are currently recruiting for a Senior Receptionist (Senior FOH Host) to join our brand-new welcome team based with an accounting and consulting firm in Leeds.
The front of house team set the tone and establish excellent first impressions with a big smile and friendly greeting for all staff and visitors. They are proud ambassadors, representing the firm as the first point of contact for anyone entering the building and cultivating excellent working relationships with people at all levels of the business. This exciting role is perfect for a customer service professional who loves to be in constant contact with people.
Being comfortable to manage multiple tasks will be an important skill for the successful candidate. As alongside their meet and greet duties, the team assist with meetings and events, the booking of rooms, handling incoming telephone calls, remaining security focused, and carrying out administrative tasks, balancing all duties in perfect harmony.
Our team also receive ad-hoc questions and queries, effortlessly taking ownership of issues through to resolution, and are seen as the go-too people in the building.
Hours: 40 hours per week, Mon-Fri
Salary: £25,075
Qualifications
The ideal candidate will have excellent communication skills through all mediums, and will be friendly, professional, adaptable and courteous. They will have strong organisational skills and be fully proficient in IT systems and Microsoft Office products.
Teamwork is also important, as well as the ability to work alone.
The successful candidate must have proven experience within a front of house or receptionist role, preferably within a corporate environment.
Additional Information
What\’s in it for you?
- Excellent holiday allowance
- Pension contributions,
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour personal helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
#J-18808-Ljbffr
Senior Receptionist employer: Portico
Contact Detail:
Portico Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Receptionist
✨Tip Number 1
Familiarise yourself with Portico's unique culture and values. Understanding their emphasis on hard work, dedication, and fun will help you align your approach during interviews and conversations with the team.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully managed multiple tasks in previous roles. This will demonstrate your ability to handle the dynamic environment of a front of house position.
✨Tip Number 3
Network with current or former employees of Portico, if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your experience in a corporate environment, particularly focusing on your proficiency with IT systems and Microsoft Office. Being able to articulate this clearly will set you apart as a strong candidate.
We think you need these skills to ace Senior Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in front of house or receptionist roles. Emphasise your customer service skills and any experience you have in a corporate environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've successfully managed multiple tasks and built relationships in previous positions.
Highlight Communication Skills: Since excellent communication is key for this role, ensure you provide examples of how you've effectively communicated with diverse groups of people in your past roles.
Showcase IT Proficiency: Mention your proficiency in IT systems and Microsoft Office products. If you have experience with specific software used in reception roles, be sure to include that as well.
How to prepare for a job interview at Portico
✨Showcase Your Customer Service Skills
As a Senior Receptionist, you'll be the first point of contact for visitors. Make sure to highlight your previous customer service experience and provide examples of how you've created positive interactions in past roles.
✨Demonstrate Organisational Abilities
This role requires juggling multiple tasks simultaneously. Be prepared to discuss how you manage your time and prioritise tasks effectively, perhaps by sharing specific instances where you successfully handled competing demands.
✨Emphasise Teamwork and Adaptability
Portico values teamwork and adaptability. Share experiences that illustrate your ability to work well within a team and adapt to changing situations, especially in a busy front-of-house environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you've had to resolve issues or handle difficult situations, and be ready to explain your thought process and the outcome.
