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For Companies At a Glance
- Tasks: Lead a team, serve customers, and manage stock in a dynamic retail environment.
- Company: Toolstation is a fast-growing retailer of tools and building supplies, part of Travis Perkins plc.
- Benefits: Enjoy 22 days holiday, a pension scheme, discounts, and training opportunities.
- Why this job: Join a fun team, develop your skills, and make a real impact on customer satisfaction.
- Qualifications: No prior retail experience needed; just bring a positive attitude and a willingness to learn.
- Other info: Flexible hours and a supportive culture where you can truly be yourself.
The predicted salary is between 24000 - 36000 £ per year.
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40 hours per week
At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
Retail Supervisor in Morpeth
40 hours per week
At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
You\’ll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role. It’s much more than just a store job. Of course as a retail supervisor, you’ll serve customers, and support the Store Manager but you’ll also be checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in what you and the team do, our customers will notice and love us all the more for it.
Day-to-day
- Supporting. Whether it’s standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.
- Mucking in. Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
- Delivering great service. Providing a great customer experience with a smile on your face – no matter how busy you are and coaching the team to do the same.
- Asking questions and building relationships. Making sure our customers leave the branch with everything that they need for the job.
- Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.
- Hard work and passion. You don’t need retail experience. Just be focused on delivering great service and we’ll teach you the rest.
- A love of team work. Be happy to muck in and get your hands dirty.
- A positive attitude. Make sure that our customers have a great experience while in our branch.
- Reliability. Be there when we need you, be flexible and fun to be around.
- Yourself. Bring your whole self to work and let your true personality shine through
You’ll find every opportunity to be yourself and to bring your personality and potential to work plus so many more opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group. And because we want to do our best for you, you’ll be supported all the way with training and development – including access to our very own Toolstation Academy programmes.
Plus, you\’ll receive some of the best benefits in retail.
- 22 days’ holidays + Bank Holidays,
- Company pension scheme and life assurance
- Bonus scheme
- Cycle to work scheme
- Save and buy as you earn
- 20% discounts across all Travis Perkins companies
- Financial education and support
- Recognition awards
- Discounts at over 1000 other retailers.
- Family friendly policies around maternity, paternity, adoption and surrogacy
Toolstation. The story so far.
We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group, means we always have opportunities for ambitious people who want to grow with us.
To apply
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Retail
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Retail Supervisor employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Familiarise yourself with Toolstation's products and services. Understanding the tools and building supplies they offer will not only help you in conversations during the interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will highlight your ability to deliver great service, which is crucial for a Retail Supervisor.
✨Tip Number 3
Showcase your teamwork abilities by discussing past experiences where you motivated or engaged a team. Toolstation values a positive working environment, so emphasising your collaborative spirit can set you apart.
✨Tip Number 4
Be ready to discuss how you handle challenges in a retail setting. Whether it's dealing with difficult customers or managing stock levels, demonstrating your problem-solving skills will be key to landing the job.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Toolstation is looking for in a Retail Supervisor. Highlight key responsibilities and required skills that you can demonstrate in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the Retail Supervisor role. Emphasise your customer service experience, teamwork, and any leadership roles you've held, even if they are informal.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for retail. Mention why you want to work at Toolstation specifically and how you can contribute to their team culture and customer satisfaction.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Toolstation
✨Show Your Customer Service Skills
As a Retail Supervisor, you'll be the face of Toolstation. Make sure to highlight your customer service experience and how you can create a positive shopping experience for customers. Share specific examples of how you've gone above and beyond in previous roles.
✨Demonstrate Team Leadership
This role involves motivating and engaging a team. Be prepared to discuss your leadership style and how you’ve successfully coached others in the past. Think of instances where you’ve led by example or helped a colleague improve their performance.
✨Emphasise Your Flexibility
Toolstation values reliability and flexibility. Be ready to talk about your availability and willingness to adapt to different situations. Mention any experiences where you’ve had to step up or take on additional responsibilities.
✨Bring Your Personality
The company encourages candidates to bring their whole selves to work. Don’t shy away from showcasing your personality during the interview. Share what makes you unique and how that can contribute to a fun and engaging work environment at Toolstation.
