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- Tasks: Join the Hire Team to manage vehicle bookings and customer service.
- Company: Work with Royal Mail, a nationally recognized leader in logistics.
- Benefits: Enjoy a dynamic work environment with opportunities for growth.
- Why this job: Be part of a supportive team while making a real impact on operations.
- Qualifications: Must have strong computer skills and a proactive attitude.
- Other info: Ideal for those who thrive in fast-paced, changing environments.
The predicted salary is between 28800 - 43200 £ per year.
Pertemps are currently recruiting for a Hire Team Advisor, to join the team of one of our long-standing, nationally recognised clients, Royal Mail, for their Fleet department in Chesterfield. The successful candidate will be responsible for the administration, supplier, and customer service requirements within the Hire Team. They will be expected to perform the following range of tasks adapt to change, co-ordinate with colleagues on opposite operating times to ensure all tasks are covered. Main Duties: Use resource data and own initiative to plan and book all vehicle hires for a variety of reasons using different processes Pro-actively liaise with workshop and customers both for planning and ad-hoc urgent resource issues Control booking platforms on a daily basis, meeting SLAs and KPIs on volumes Supply daily support and advice to workshop staff and management, highlighting any issues or concerns that may affect the operation Ensure all bookings are made within relevant timescales ensuring compliance throughout the fleet Active chasing to resolve unconfirmed and missed collections Being responsible for all customer related vehicle updates, issues, and complaints Successful Candidates: Excellent understanding of all computer systems
Hire Team Administrator employer: Pertemps Sheffield Careers
Contact Detail:
Pertemps Sheffield Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Team Administrator
✨Tip Number 1
Familiarize yourself with the specific software and booking platforms used in fleet management. Understanding these systems will not only help you during the interview but also demonstrate your proactive approach to learning.
✨Tip Number 2
Showcase your ability to adapt to change by preparing examples from your past experiences where you successfully managed unexpected challenges or changes in a work environment.
✨Tip Number 3
Highlight your customer service skills by discussing how you've effectively resolved issues or complaints in previous roles. This will be crucial for the Hire Team Advisor position.
✨Tip Number 4
Demonstrate your teamwork abilities by sharing instances where you coordinated with colleagues across different schedules. This will show that you can work collaboratively, even when facing time constraints.
We think you need these skills to ace Hire Team Administrator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Hire Team Administrator position. Understand the key responsibilities and required skills, such as administration, customer service, and the ability to adapt to change.
Tailor Your CV: Customize your CV to highlight relevant experience in administration and customer service. Include specific examples of how you've successfully managed tasks similar to those listed in the job description.
Craft a Strong Cover Letter: Write a cover letter that addresses why you are a great fit for the Hire Team Administrator role. Mention your understanding of computer systems and your ability to work collaboratively with colleagues across different operating times.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Pertemps Sheffield Careers
✨Show Your Organizational Skills
As a Hire Team Administrator, you'll need to demonstrate your ability to manage multiple tasks efficiently. Be prepared to discuss specific examples of how you've successfully organized and prioritized tasks in previous roles.
✨Highlight Your Communication Abilities
Effective communication is key in this role. Make sure to provide examples of how you've liaised with different teams or customers to resolve issues or coordinate tasks. This will show that you can handle the customer service aspect of the job.
✨Familiarize Yourself with SLAs and KPIs
Understanding Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) is crucial for this position. Research these concepts and be ready to discuss how you have met or exceeded similar metrics in your past experiences.
✨Demonstrate Adaptability
The job requires adapting to changes and coordinating with colleagues across different operating times. Prepare to share instances where you've successfully adapted to change or handled unexpected challenges in a work environment.
