Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Administer and maintain infrastructure systems in data centres and the cloud.
- Company: Electricity North West connects communities and leads the way in sustainable energy.
- Benefits: Enjoy 25 days annual leave, private healthcare, and a market-leading pension scheme.
- Why this job: Join a passionate team making a real difference in the journey to net zero carbon.
- Qualifications: Experience with O365, Windows Server, and data centre operations is essential.
- Other info: Diversity and inclusion are key; we welcome applicants from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
We’re champions of the North West, proud that it’s our electricity network connecting communities and ensuring continuous power supply every minute of every day.
A key part of the UK’s journey to net zero is transforming our electricity industry to enable clean, green economic growth. As the North West’s electricity network operator, we lead the region in decarbonisation and support renewable energy growth for a sustainable future.
In December 2024, we were named Utility of the Year by Utility Week magazine, recognized for innovation in solving industry challenges. Join our team and make a difference.
Together, we have the energy to transform communities. We are switched on, adaptable, and proud.
Our Infrastructure Operations team offers a fantastic opportunity for an Infrastructure Operations Technician in Preston.
Our role
As an Infrastructure Operations Technician, your primary responsibilities include administering and maintaining infrastructure systems in our data centres and in the cloud. You should possess broad knowledge of data centre technologies and Windows services to monitor critical systems, resolve incidents, complete service requests, and provide field support in our data centres and offices. This role involves responsibility for enterprise systems, both corporate and critical national infrastructure.
What We’re Looking For
- O365 administration and troubleshooting, including Azure AD, role-based access control, Exchange Online, Teams, InTune, E-Discovery, SharePoint Online, OneDrive, Solarwinds (or equivalent), AD Connect
- Windows Server administration and troubleshooting, with skills in Active Directory, Group Policy, DNS, DHCP, Windows services, WSUS; applicants with primary skills in Unix/Linux/Azure and secondary skills in Windows Server will also be considered
- Windows 10 desktop support, including hardware build and maintenance, image creation/deployment, network troubleshooting
- VMWare administration and troubleshooting, including resource pools, Vmotion & DRS, reporting
- Experience or understanding of Citrix, hardware support, patching with WSUS, anti-virus management
- Proven experience in infrastructure/data centre operations
- Attention to detail, quality, and security awareness
- A full UK driving license
What We’re Offering
We offer a competitive salary, a supportive and passionate team, and a range of benefits including:
- An annual bonus scheme
- 25 days annual leave, increasing with service
- Private healthcare
- Discounts via our employee rewards portal
- Market-leading contributory pension scheme
- Employee assistance programme
- Opportunities for professional development through our L&D function
We are committed to creating an inclusive workplace that reflects the communities we serve, embracing diversity of thought and talent.
For application support or adjustments, contact our Recruitment team at careers@enwl.co.uk or call 0845 366 0092 (option 2).
Note: Offers are conditional upon pre-employment checks, including references, BS7858 screening, and a drug & alcohol test. We reserve the right to close this vacancy early.
We do not accept speculative CVs from agencies. Any received will be deemed the agency’s property, and no fee will be payable.
#J-18808-Ljbffr
Infrastructure Operations Technician employer: Electricity North West
Contact Detail:
Electricity North West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Operations Technician
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as O365, Azure AD, and Windows Server. Having hands-on experience or relevant projects to discuss can really set you apart during interviews.
✨Tip Number 2
Network with current employees or professionals in the field through platforms like LinkedIn. Engaging with them can provide insights into the company culture and the role, which can be beneficial for your application and interview.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills, especially in relation to infrastructure issues. Think of examples from your past experiences where you successfully resolved technical challenges, as this will showcase your capability to handle the responsibilities of the role.
✨Tip Number 4
Research Electricity North West's recent initiatives and achievements, particularly their focus on sustainability and innovation. Being able to discuss these topics during your interview will show your genuine interest in the company and its mission.
We think you need these skills to ace Infrastructure Operations Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Infrastructure Operations Technician role. Focus on your knowledge of data centre technologies, Windows services, and any specific tools mentioned in the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your background in infrastructure operations can contribute to Electricity North West's mission of leading the way in clean energy.
Highlight Relevant Certifications: If you have any certifications related to O365, Azure, or other relevant technologies, be sure to include them in your application. This will demonstrate your commitment to professional development and your technical expertise.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for the role of an Infrastructure Operations Technician.
How to prepare for a job interview at Electricity North West
✨Know Your Tech
Make sure you brush up on your knowledge of the technologies mentioned in the job description, such as O365, Azure AD, and Windows Server. Be prepared to discuss your experience with these systems and how you've used them in past roles.
✨Showcase Problem-Solving Skills
As an Infrastructure Operations Technician, you'll need to resolve incidents and troubleshoot issues. Prepare examples of past challenges you've faced in a tech environment and how you successfully resolved them.
✨Demonstrate Attention to Detail
This role requires a keen eye for detail, especially when it comes to quality and security. Be ready to explain how you ensure accuracy in your work and any processes you follow to maintain high standards.
✨Emphasise Teamwork and Adaptability
Electricity North West values a collaborative approach. Share experiences where you've worked effectively in a team and adapted to changing circumstances, highlighting your ability to contribute positively to a team environment.
