Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Conduct medical risk assessments and assist customers with travel insurance queries.
- Company: Join Charles Taylor, a dynamic company that values its people and their impact.
- Benefits: Enjoy hybrid work options, 28 days holiday, health cash plan, and discounts on insurance.
- Why this job: Gain valuable experience in a supportive environment while making a difference for customers.
- Qualifications: Computer proficiency and strong communication skills are essential; customer service experience is a plus.
- Other info: Comprehensive training provided, with opportunities for growth within the travel claims team.
The predicted salary is between 22200 - 25800 £ per year.
Medical RiskAssessor – Travel Claims
£26,210 – £30,300 per annum(DOE)
Christchurch / Hybrid(Hybrid work available after 6-month probation period has been passed)
Full training provided.
** This position offers an excellent opportunity to learn the business from the ground up. It serves as a valuable stepping stone for eventually transitioning to our travel claims team. **
Charles Taylor is an agile, growing business where every employee can make a significant impact to our customers lives. At Charles Taylor, we truly believe that the key to our growth and success is our people. We care about hiring, developing, and rewarding talented individuals; after all it is our people who make us who we are!
As a Medical RiskAssessor you will be responsible for taking inbound calls from customers who are needing to declare their pre-existing medical conditions in line with the terms and conditions of their travel insurance policy.
Salary and Benefits for the Medical RiskAssessor
- 28 days including Bank Holiday’s and incremental holiday plan
- Free Health Cash Plan worth £1700 per annum
- Generous high-street rewards scheme for family and friends
- Free travel insurance (subject to qualifying criteria)
- Discounts on home and motor insurance
Responsibilities of theMedical Risk Assessor
- Conducting comprehensive medical risk assessments using an automated system, to evaluate the level of medical cover we can provide
- Maintaining accurate and detailed documentation of assessments and findings
- Maintaining customer confidentiality
- Ensuring that our company values are upheld
Requirements of the Medical Risk Assessor
- A high level of competency in using computers is a prerequisite
- Customer service experience – helpful but not essential
- Be able to work under pressure
- Be able to record data accurately and efficiently
- Ability to navigate bespoke computer systems
- Excellent communication and interpersonal skills to effectively interact with our customers
- Natural empathy and a flair for making a difference to our travel customers
Equal Opportunity Employer
Charles Taylor is proud to be an inclusive employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex, or sexual orientation. We promote a transparent and fair recruitment and selection process, and all contribute to the successful, inclusive, and diverse culture and environment which we are proud to be a part of.
Our values define who we are, what we stand for and how we behave. They guide how we work with our colleagues and our clients, today and in the future. By living our values every day when we come to work, we deliver better results for the world of insurance.
INTEGRITY:We do the right thing
COLLABORATION:We are one
AGILITY:We learn, evolve, and adapt
CARE:We are compassionate and human
ACCOUNTABILITY:We take ownership
To apply to this Customer Service Advisor vacancy, you must live and be eligible to work in the United Kingdom.
MPORTANT
We provide a comprehensive training and onboarding programme for all new staff. This programme is the start of a learning journey which involves regular coaching, feedback and skill development. Our investment in you allows you to grow and progress for the longer term. For this reason, if you are in possession of a visa please note that we will be unable to consider you for one of our positions if you have less than 18 months remaining on your visa. If you have less than 18 months remaining on your visa, we may still consider you for one of our roles if you can provide one of the following:
- Clear evidence of family ties that would go on to provide you with the eligibility to extend your visa.
- Clear and current evidence that you qualify for a visa extension under the UK immigration laws and can also provide supporting documentation of this.
#J-18808-Ljbffr
Medical Risk Assessor - Travel Claims employer: Charles Taylor
Contact Detail:
Charles Taylor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Risk Assessor - Travel Claims
✨Tip Number 1
Familiarise yourself with the travel insurance industry and common medical conditions that may affect coverage. This knowledge will help you engage confidently with customers and demonstrate your understanding of their needs during the interview.
✨Tip Number 2
Practice your communication skills, especially in handling sensitive information. Role-playing scenarios with friends or family can help you become more comfortable discussing medical topics and ensuring customer confidentiality.
✨Tip Number 3
Highlight any experience you have in customer service, even if it's not directly related to insurance. Emphasising your ability to empathise with customers and resolve issues will make you a strong candidate for this role.
✨Tip Number 4
Research Charles Taylor's company values and think about how your personal values align with theirs. Be prepared to discuss specific examples of how you've demonstrated integrity, collaboration, and care in your previous roles.
We think you need these skills to ace Medical Risk Assessor - Travel Claims
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Medical Risk Assessor. Familiarise yourself with the key tasks such as conducting medical risk assessments and maintaining customer confidentiality.
Tailor Your CV: Highlight any relevant experience in customer service or data entry. Emphasise your computer skills and ability to work under pressure, as these are crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention how your values align with those of Charles Taylor, particularly integrity, collaboration, and care.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Charles Taylor
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Medical Risk Assessor. Familiarise yourself with the process of conducting medical risk assessments and the importance of customer confidentiality.
✨Showcase Your Communication Skills
Since this role involves taking inbound calls, practice your communication skills. Be prepared to demonstrate how you can effectively interact with customers, showing empathy and clarity in your responses.
✨Highlight Relevant Experience
Even if you don't have direct experience in medical risk assessment, highlight any customer service experience you have. Discuss how your skills can translate into this role, especially under pressure.
✨Align with Company Values
Research Charles Taylor's values such as integrity, collaboration, and care. Be ready to discuss how you embody these values in your work and how they resonate with your personal beliefs.
