At a Glance
- Tasks: Assist library users, manage resources, and engage with the community.
- Company: Join Norfolk Library & Information Service, dedicated to enriching lives through reading and information access.
- Benefits: Enjoy flexible working hours, generous holidays, and employee discounts on various services.
- Why this job: Make a positive impact in your community while enjoying a supportive and dynamic work environment.
- Qualifications: No specific qualifications required; just a passion for helping others and good IT skills.
- Other info: Part-time role with training provided; perfect for students looking to gain experience.
The predicted salary is between 19700 - 20000 £ per year.
Library & Information Assistant – Cluster
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Job Description
Library and Information Assistant – Cluster | 8420 | Permanent Contract | 13 hours per week | £24,790 to £25,183 per annum pro rata (Scale D) | Wells Library
Are you outgoing? Do you love helping people? Are you enthusiastic about your local community?
Job Description
Library and Information Assistant – Cluster | 8420 | Permanent Contract | 13 hours per week | £24,790 to £25,183 per annum pro rata (Scale D) | Wells Library
Are you outgoing? Do you love helping people? Are you enthusiastic about your local community?
Norfolk Library & Information Service has just the job for you!
From babies to business start-ups, from families to young people, adults and older people, our Library Service is committed to supporting everyone in Norfolk to read for pleasure and to access information and a wide range of social activities that will help them live healthy, fulfilling, and independent lives.
If you are confident with IT, enjoy engaging with people of all ages and backgrounds and LOVE a good book, Wells Library cluster needs you!
The role will involve some time when you work on your own, but you will receive plenty of training for this and every other aspect of this interesting and rewarding role.
Working Shifts As Follows
Monday 11:30am – 3.30pm
Wednesday 9am – 3pm
Alternate Saturdays 10am – 4pm
For an informal discussion regarding this vacancy, please call Elena Parkin, Library Manager – Fakenham, Holt and Wells Libraries on 01328 850233
These are some benefits you can enjoy by working for Norfolk County Council:
- Competitive salary
- Generous holiday entitlement
- Health and Wellbeing services including fast-track physiotherapy and a free counselling service
- Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.
- Financial benefits such as:
- ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
- A Blue Light card for Fire Service and Social Care Workers
- Relocation expenses (where applicable)
- An advance of your expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions
- Tax efficient ways of getting extra pension and new bikes
- Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
- A payment if you refer someone you know to a hard to fill job
We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.
Before you apply, we recommend reading the full Job description and person specification to help you demonstrate how you meet the criteria. You can also find information on our Terms and Conditions here.
Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.
Redeployment closing date: 8 July 2025 23:59
All other applicants closing date: 22 July 2025 23:59
About Us
We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.
We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.
We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.
We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.
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Library & Information Assistant - Cluster employer: Adult Learning
Contact Detail:
Adult Learning Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library & Information Assistant - Cluster
✨Tip Number 1
Familiarise yourself with the local community and its needs. Understanding the demographics and interests of the people who use Wells Library will help you connect better during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Engage with current library staff or volunteers to gain insights into their daily tasks and challenges. This will not only prepare you for potential interview questions but also show your proactive approach and genuine interest in the position.
✨Tip Number 3
Highlight any previous experience working with diverse groups or in customer service roles. Being able to showcase your ability to engage with people from various backgrounds will be a significant advantage in this role.
✨Tip Number 4
Prepare thoughtful questions to ask during your interview. Inquiring about the library's initiatives or community programmes shows that you are invested in the role and eager to contribute positively to the team.
We think you need these skills to ace Library & Information Assistant - Cluster
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Library & Information Assistant position. Tailor your application to highlight how your skills and experiences align with what they are looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and IT. Use bullet points for clarity and focus on achievements that demonstrate your ability to engage with diverse communities.
Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the role and the library's mission. Mention specific examples of how you have helped others or contributed to community initiatives, showcasing your outgoing nature and love for books.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a library setting.
How to prepare for a job interview at Adult Learning
✨Show Your Passion for Community Engagement
Make sure to express your enthusiasm for helping people and engaging with the local community. Share any relevant experiences where you've contributed to community projects or assisted individuals in need.
✨Demonstrate IT Confidence
Since the role requires confidence with IT, be prepared to discuss your technical skills. Mention any software or systems you are familiar with, and consider providing examples of how you've used technology to improve service delivery.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific scenarios in a library setting. Think about past experiences where you resolved conflicts or provided excellent customer service, and be ready to share those stories.
✨Ask Insightful Questions
At the end of the interview, ask thoughtful questions about the library's initiatives or community programmes. This shows your genuine interest in the role and helps you understand how you can contribute effectively.