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For Companies At a Glance
- Tasks: Process commission payments and handle enquiries from mortgage firms.
- Company: Mortgage Advice Bureau is the UK's leading mortgage network with over 200 awards.
- Benefits: Gain valuable finance experience and enjoy a supportive team environment.
- Why this job: Join a reputable company and develop your skills in a dynamic finance role.
- Qualifications: No prior experience required, just a keen interest in finance and strong communication skills.
- Other info: Entry-level position with full-time hours, perfect for students or recent graduates.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
✨Commissions Assistant
🕰️ (Full-time, Monday to Friday)
📍Hybrid – 3 days at our Derby office, 2 days working from home
💸 £25,200 plus Benefits
🔗 Find out what it's like to work here from our people: https://vimeo.com/1052353479?share=copy
About The Role
You’ll be joining our busy Commissions team, who process millions of pounds worth of transactions every week for approximately 200 mortgage firms within our network. This team are focused on accuracy, an amazing service and continuous improvement – we’re now looking for someone who shares that mindset.
🚀 Our Mission? To deliver accurate and timely commissions processing that supports our network and enables great customer outcomes.
What You’ll Be Doing In The Role
- Process and reconcile commissions payments, including weekly imports of commission statements
- Deal with various insurance providers and lenders on a daily basis
- Resolve email and banking queries in a timely and professional manner
- Handle telephone queries with excellent customer service
- Input accurate information into our banking platform and other relevant systems
If you have…
- Experience working in a financial environment or are keen to gain experience in a finance team
- Exceptional customer service skills with a proactive, solutions-focused approach
- Great communication skills and an ability to build strong relationships with stakeholders
- Microsoft Office experience – Word, Excel, Teams
- Strong attention to detail with organisation skills
- A great ability to flex between working independently and as part of a team
- we'd love to hear from you!
What’s In It For You?
💸 Private Medical Insurance (Vitality), 25 days annual leave plus your birthday off, matched pension contribution (L&G), share save scheme (Equinity) and many more benefits!
⏰ Flexible working hours with hybrid working for most of us
📚 A wide range of Learning & Development offers, from 121 coaching to qualification support, helping you to grow and thrive in your career
🤝 A supportive, inclusive culture with forums you're welcome to join from day 1, using your voice to make MAB an even better place to work
Equal Opportunities for Everyone
We’re committed to building a diverse and inclusive team. Everyone is welcome at MAB, regardless of age, background, identity or experience.
We are committed to reducing barriers in every stage of our recruitment process so everyone feels they can bring their best self when applying for new opportunities at MAB. If you’d like to hear how we can support you by adjusting our process, from application to interview and onboarding, please contact careers@mab.org.uk.
Please note we are unable to consider candidates requiring visa sponsorship at this moment in time and we are unable to accept speculative CVs from recruitment agencies with a full PSL in place.
We look forward to hearing from you!
Commissions Assistant employer: Mortgage Advice Bureau
Contact Detail:
Mortgage Advice Bureau Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commissions Assistant
✨Tip Number 1
Familiarise yourself with the mortgage and finance industry. Understanding the basics of how commissions work and the role of various stakeholders will give you an edge in conversations during the interview.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be dealing with enquiries from firms and businesses, demonstrating your ability to handle queries professionally will be crucial.
✨Tip Number 3
Practice your communication skills, especially over the phone. As a Commissions Assistant, you'll need to convey information clearly and effectively, so consider role-playing common scenarios with a friend.
✨Tip Number 4
Showcase your attention to detail. Prepare examples from your past experiences where your organisational skills made a difference, as this will resonate well with the hiring team.
We think you need these skills to ace Commissions Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in finance or customer service. Emphasise any roles where you've processed payments or handled queries, as these are key responsibilities for the Commissions Assistant role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as attention to detail and communication skills, and provide examples of how you've demonstrated these in previous roles.
Highlight Relevant Skills: When filling out your application, ensure you highlight your proficiency with Microsoft Office and any experience in a financial environment. This will show that you have the necessary skills to succeed in the role.
Proofread Your Application: Before submitting, take the time to proofread your application. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at Mortgage Advice Bureau
✨Show Your Financial Savvy
Since the role involves processing commissions and dealing with financial transactions, it's crucial to demonstrate your understanding of financial concepts. Brush up on basic finance terminology and be ready to discuss any relevant experience you have in a financial environment.
✨Highlight Your Customer Service Skills
Exceptional customer service is key for this position. Prepare examples of how you've successfully handled customer queries in the past, especially over the phone or via email. This will show that you can maintain professionalism and resolve issues effectively.
✨Demonstrate Attention to Detail
Given the nature of the job, attention to detail is paramount. Be prepared to discuss how you ensure accuracy in your work, perhaps by sharing specific instances where your meticulousness made a difference in your previous roles.
✨Familiarise Yourself with Microsoft Office
Proficiency in Microsoft Office is essential for this role. Make sure you're comfortable discussing your experience with Excel, Word, and other relevant applications. If possible, practice using these tools to refresh your skills before the interview.
