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- Tasks: Lead email campaigns and optimise customer journeys through CRM strategies.
- Company: Join a career-focused company in Brighton, dedicated to innovative marketing solutions.
- Benefits: Enjoy your birthday off, health perks, discounts, and a supportive team environment.
- Why this job: Make a real impact in customer engagement while developing your CRM skills.
- Qualifications: 3+ years in CRM/email marketing with experience in customer engagement and journey optimisation.
- Other info: Work 4 days a week in the office and enjoy in-office massages!
The predicted salary is between 24000 - 40000 £ per year.
CRM Executive – Customer Lifecycle Marketing
Brighton and Hove – 4 days a week in the office
Salary up to £40,000
Our Team at Talent Hub are working with a career-focused company based in the Brighton area and we’re looking for a email / CRM superstar to join their growing marketing team!
As their CRM specialist , you’ll take the lead on all things email, customer lifecycle, email and CRM strategy. You will be helping them connect with their audience in smarter, more meaningful way through CRM and email marketing.
For this CRM Executive job you be responsible for:
- Running and optimising email campaigns and automated workflows
- Owning their CRM platform and driving smart segmentation and personalisation
- Working with Sales to align campaigns with lead generation goals
- Using data to test, learn and improve performance
- Helping shape the full customer journey with behaviour-driven marketing
What you will need for this job:
- 3+ years in CRM/email marketing management role, with a focus on customer engagement
- Experience of building and optimising lead/customer contact journeys and email workflows
- Experience of building lead contact strategies that integrate email, SMS, and WhatsApp
- Skills in building/coding email templates from scratch using HTML and CSS
Perks of the job:
A supportive, forward-thinking team
Your birthday off, plus great holiday entitlement
Health Cash Plan and wellbeing perks (including in-office massages!)
Discounts, student card and more through our benefits platform
The chance to make a real difference through education
Ready to take your CRM skills to the next level and make an impact? We’d love to hear from you!
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Customer Relationship Management Executive employer: Talent Hub
Contact Detail:
Talent Hub Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relationship Management Executive
✨Tip Number 1
Familiarise yourself with the latest trends in CRM and email marketing. Being knowledgeable about current tools and strategies will help you stand out during discussions with our team.
✨Tip Number 2
Showcase your experience with data-driven decision making. Be prepared to discuss specific examples of how you've used data to optimise campaigns and improve customer engagement.
✨Tip Number 3
Highlight your technical skills, especially in HTML and CSS for email template creation. If you have a portfolio or examples of your work, be ready to share them to demonstrate your capabilities.
✨Tip Number 4
Prepare to discuss how you align marketing strategies with sales goals. Understanding the synergy between these two areas will show that you can contribute to the overall success of our campaigns.
We think you need these skills to ace Customer Relationship Management Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in CRM and email marketing. Focus on specific achievements, such as successful campaigns you've run or improvements in customer engagement metrics.
Craft a Compelling Cover Letter: In your cover letter, express your passion for CRM and how your skills align with the company's goals. Mention your experience with customer lifecycle marketing and any relevant tools you’ve used.
Showcase Technical Skills: Since the role requires building email templates using HTML and CSS, include examples of your technical skills. If possible, provide links to previous work or projects that demonstrate your capabilities.
Highlight Data-Driven Success: Emphasise your ability to use data to drive decisions. Include specific examples of how you've tested and optimised campaigns based on data insights to improve performance.
How to prepare for a job interview at Talent Hub
✨Showcase Your CRM Expertise
Be prepared to discuss your previous experience in CRM and email marketing. Highlight specific campaigns you've run, the strategies you employed, and the results achieved. This will demonstrate your capability and understanding of the role.
✨Understand the Customer Journey
Familiarise yourself with the concept of customer lifecycle marketing. Be ready to explain how you would shape the customer journey using behaviour-driven marketing techniques. This shows that you can think strategically about customer engagement.
✨Demonstrate Technical Skills
Since the role requires building email templates using HTML and CSS, be prepared to discuss your technical skills. If possible, bring examples of your work or describe a project where you successfully implemented these skills.
✨Align with Company Values
Research the company’s mission and values. During the interview, express how your personal values align with theirs, especially regarding education and making a difference. This will show that you are not just looking for a job, but a place where you can contribute meaningfully.
