Smart Maintenance Engineer
Smart Maintenance Engineer

Smart Maintenance Engineer

Torquay Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Smart Maintenance Engineer, visiting properties to install and manage Smart Meters.
  • Company: M Group Energy delivers essential energy services across the UK, focusing on innovation and sustainability.
  • Benefits: Enjoy perks like a company van, pension scheme, online GP service, and retail discounts.
  • Why this job: Make a real difference in people's lives while working in a fun, supportive environment.
  • Qualifications: No technical qualifications needed; just a willingness to learn and provide excellent customer service.
  • Other info: Flexible working with opportunities for growth and development in a diverse team.

The predicted salary is between 36000 - 60000 £ per year.

About The Role

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

At M Group Energy, were enabling the energy essential to support our lives.

We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation.

This role will be within our?Metering team.?Youll join the leading provider of metering services in the UK energy retail sector, we provide efficient and flexible services for gas, electricity and water meters.

Our meter readers install, maintain and manage meters to make sure customers are billed correctly and energy usage patterns are monitored.

Want to come and be a part of it?

What will you be doing?

As aMaintenanceEngineer, you\’ll be visiting various properties throughout the day, working on Smart Meters in both homes and businesses. Do you enjoy helping people and making their lives easier? You\’ll be using a handheld device to complete your tasks, and once done, you\’ll update all the details on your tablet, keeping records for new and existing customers up to date. No need to worry about live electric workno previous technical qualifications are required!

Here\’s a glimpse of what you\’ll be doing: reconnecting Gas and Electric Smart Meters, changing SIM cards, modems, and small gain aerials, re-joining smart devices to the network while in contact with energy companies and exchanging batteries on gas meters. You\’ll also complete site surveys and other support tasks that require a field-based engineer to visit properties.

Do you like the idea of a varied day where no two days are the same? You\’ll have plenty of opportunities to shine and make a real difference!

What Youll Bring

You will be located inTorquay/Plymouth or surrounding areas

Good geographical knowledge of your local and surrounding areas is key for this role

Quick to learn and eager to grasp new tasks and opportunities

Ability to use hand tools effectively

Experience with handheld tools is important

Ability to lift, carry, and climb ladders while ensuring health and safety requirements are met

Self-motivated and organised, as this is a lone working role

Dedicated to providing excellent customer service

If you have the below qualifications and skills, great, but you dont need them to apply;

Experience in a meter reading role, especially with smart meters, is a plus

Some electrical knowledge or qualification would be beneficial

Whats in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include;

Matched or contributory pension scheme

Online GP service, 24 hours a day, 365 days a year

Employee assistance programme

My Rewards portal, access to 1000s of retail discounts

Life assurance

Cycle to work, salary finance and give as you earn schemes

Enhanced maternity, paternity leave and adoption leave

Reward and recognition scheme

In addition, this role offers;

Company van/vehicle and fuel card for business use(telematics installed)

Discretionary bonus scheme

Recommend a friend get rewarded for introducing people to us!

20 days plus bank holiday

About Us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

  • Wereresponsibleand go further for our people, clients, communities and the planet
  • Wereopenand seek new and better ways of exceeding expectations
  • Weretogetherand as one team; the whole is greater than the sum of the parts
  • Wereambitiousand embrace opportunity, to lead essential infrastructure services for life

Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

Its an exceptional time to be a part of M Group.

Please note:?Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3rd?party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

#MGroupE

About The Company

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Smart Maintenance Engineer employer: Seeka

At M Group Energy, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises safety and customer satisfaction. Our employees enjoy a range of benefits, including a matched pension scheme, flexible working arrangements, and opportunities for professional growth through industry-recognised training programmes. Located in the vibrant areas of Torquay and Plymouth, our team members experience a dynamic work environment where no two days are the same, making a meaningful impact in the energy sector while enjoying a rewarding career.
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Contact Detail:

Seeka Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Smart Maintenance Engineer

✨Tip Number 1

Familiarise yourself with smart meter technology and the specific tasks involved in maintaining them. Understanding how smart meters work and the common issues that arise can give you an edge during interviews.

✨Tip Number 2

Network with professionals in the energy sector, especially those who work with smart meters. Attend local industry events or join online forums to gain insights and potentially get referrals.

✨Tip Number 3

Demonstrate your customer service skills during any interactions with us. Since this role involves visiting customers' properties, showing that you can communicate effectively and provide excellent service will be crucial.

✨Tip Number 4

Highlight your geographical knowledge of the Torquay/Plymouth area. Being familiar with the local area can help you navigate efficiently and show that you're well-prepared for the role.

We think you need these skills to ace Smart Maintenance Engineer

Geographical Knowledge
Hand Tool Proficiency
Customer Service Skills
Self-Motivation
Organisational Skills
Health and Safety Awareness
Adaptability
Problem-Solving Skills
Communication Skills
Basic Electrical Knowledge
Experience with Smart Meters
Ability to Work Independently
Physical Fitness
Time Management

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Smart Maintenance Engineer position. Tailor your application to highlight how your skills and experiences align with these aspects.

Highlight Relevant Experience: If you have experience with smart meters or in a similar role, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate your ability to handle tasks like reconnecting meters and using handheld devices.

Showcase Customer Service Skills: Since the role involves interacting with customers, it's important to showcase your customer service skills. Provide examples of how you've successfully helped customers in previous roles, focusing on your dedication to making their lives easier.

Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at Seeka

✨Know Your Stuff

Familiarise yourself with smart meters and their functionalities. Understand the basics of how they work, as well as any common issues that may arise. This will show your potential employer that you're genuinely interested in the role and have done your homework.

✨Demonstrate Customer Service Skills

Since this role involves interacting with customers, be prepared to discuss your approach to customer service. Share examples of how you've helped customers in the past, especially in challenging situations, to highlight your dedication to providing excellent service.

✨Showcase Your Problem-Solving Abilities

Be ready to discuss scenarios where you've had to think on your feet or troubleshoot issues. This could involve anything from resolving a technical problem to managing a difficult customer interaction. Employers value candidates who can adapt and find solutions quickly.

✨Highlight Your Organisational Skills

As this is a lone working role, it's crucial to demonstrate your ability to manage your time and tasks effectively. Discuss any tools or methods you use to stay organised, and provide examples of how you've successfully managed multiple responsibilities in the past.

Smart Maintenance Engineer
Seeka
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  • Smart Maintenance Engineer

    Torquay
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-07-14

  • S

    Seeka

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