At a Glance
- Tasks: Protect staff and customers while preventing theft in retail environments.
- Company: Join Lodge Security, the UK's oldest family-owned security business with a strong community focus.
- Benefits: Enjoy flexible shifts, competitive pay, training opportunities, and discounts on retail and dining.
- Why this job: Be part of a supportive family culture and make a real difference in your community.
- Qualifications: Must have a valid SIA license, customer service skills, and a smart appearance.
- Other info: Opportunities available across various locations, including Edinburgh and Glasgow.
Lodge Security: The UK’s Oldest, Family-Owned Security Business
Join our retail security team!
Why Us?
Family-Owned, Family-Focused: We’re not just another faceless corporation. At Lodge, you’re part of a family that values and appreciates each team member.
Exciting New Partnerships: We’ve just secured a contract with Boots, adding to our impressive list of retail clients. This means more opportunities for you to showcase your skills.
Fantastic career growth opportunities
Areas include: Edinburgh, Paisley, Greenock, Saltcoats, Glasgow, Ayr, Motherwell, Hamilton, Blantyre, Airdrie, East Kilbride, Dumbarton, Alexandria, Glasgow West End, Yoker & Anniesland
Security Officer Role:
- Protect staff, stock & customers
- Prevent theft
- Partner with store management teams
- Deliver professionalism and customer service
- Use ASCONE for shoplifting prevention
- Ensure safety of employees and customers
- Maintain a visible deterrent presence
Requirements:
- Valid SIA license
- UK right to work & 5-year work history
- Customer service skills
- Smart appearance
- Ability to follow procedures
- Calm under pressure
- Retail/leisure experience (preferred)
- Must drive and own a car
- Fully flexible to cover shifts at short notice
- Willing to cover shifts in the stores within the area cluster
- Able to support with night shifts as required
- Available to work 5 out of 7 days, including weekends
- Support with operational duties, attend RAC meetings/briefings, assist with ad hoc requests
We Offer:
- Pay rates from £13 per hour
- Training & career development paths
- Financial support – access your pay before payday
- Pension scheme
- 28 days holiday
- Uniform & Body Worn Cameras
- Benefits portal with retail, dining, and gym discounts
- 24/7 Doctor Line & Counselling services
- Wellbeing support
- Inclusive culture | Disability Confident Employer
Ready to make a difference? Apply now! We want you!
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Area Relief Security Officers (ARO) employer: Lodge Service
Contact Detail:
Lodge Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Relief Security Officers (ARO)
✨Tip Number 1
Familiarise yourself with the specific areas where you'll be working, such as Edinburgh and Glasgow. Understanding the local environment can help you demonstrate your commitment and readiness to potential employers.
✨Tip Number 2
Highlight any previous experience in retail or leisure security during your conversations. This will show that you have relevant skills and can adapt quickly to the role, making you a more attractive candidate.
✨Tip Number 3
Be prepared to discuss how you handle high-pressure situations. As an Area Relief Security Officer, you'll need to remain calm and professional, so sharing examples of past experiences can set you apart from other applicants.
✨Tip Number 4
Show enthusiasm for the family-oriented culture at Lodge Security. Expressing your alignment with their values can help you connect with the hiring team and demonstrate that you're a good fit for their company ethos.
We think you need these skills to ace Area Relief Security Officers (ARO)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Area Relief Security Officer. Familiarise yourself with the key duties such as protecting staff and stock, preventing theft, and delivering excellent customer service.
Tailor Your CV: Highlight relevant experience in retail or leisure security, customer service skills, and your SIA license. Make sure to emphasise your ability to remain calm under pressure and your flexibility to cover shifts.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for joining a family-owned business like Lodge. Mention your understanding of their values and how you can contribute to their team, especially in light of their new partnership with Boots.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the security industry.
How to prepare for a job interview at Lodge Service
✨Showcase Your Customer Service Skills
As a security officer, you'll need to demonstrate excellent customer service skills. Be prepared to share examples of how you've handled difficult situations with customers in the past, highlighting your ability to remain calm and professional under pressure.
✨Understand the Role and Responsibilities
Familiarise yourself with the specific duties of an Area Relief Security Officer. Understand the importance of protecting staff, stock, and customers, and be ready to discuss how you would approach these responsibilities in various scenarios.
✨Emphasise Flexibility and Availability
This role requires flexibility in covering shifts at short notice. Be honest about your availability and willingness to work nights and weekends, as this will show your commitment to the job and the team.
✨Dress Smartly and Professionally
First impressions matter! Make sure to dress smartly for your interview, reflecting the professionalism expected in the security industry. A neat appearance can set a positive tone for the rest of the conversation.