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- Tasks: Lead and optimise logistics services from fulfilment to deployment.
- Company: Join Softcat, a dynamic company known for its collaborative culture and customer-focused approach.
- Benefits: Enjoy hybrid working, flexible hours, and perks like extra holiday on your birthday.
- Why this job: Be part of a high-impact team shaping the future of supply chain services globally.
- Qualifications: Strong understanding of lifecycle management and excellent communication skills are essential.
- Other info: We celebrate individuality and support diverse backgrounds; apply authentically!
The predicted salary is between 36000 - 60000 £ per year.
Do you enjoy working as part of an enthusiastic, passionate,and collaborative team?
Join our Logistics Department
The Logistics Department is one of Softcat\’s fastest-growing and most in-demand areas, playing a crucial role in enabling Account Managers and specialists to deliver maximum value to our customers. The team works collaboratively across a broad and dynamic supply chain network to ensure rapid, cost-effective delivery, while maintaining the high standards of customer service Softcat is known for. Our agility and strong partner relationships allow us to meet evolving customer needs efficiently and consistently, making us a vital component of our end-to-end service offering both in the UK and globally.
Success. The Softcat Way.
At Softcat we want tosupport you at every stage of your career. Whether that means stepping up into a more senior role, taking on more responsibilities in your current role or broadening your skills and experiences in a different department, we encourage all our employees to develop and grow with us.
This is an exciting opportunity to join Softcat\’s Logistics team as a Lifecycle Manager, leading the development and improvement of our Supply Chain Services. You\’ll manage services from start to finish, working with sales teams and partners to align with customer needs and business goals. We\’re after someone strategic, proactive, and commercially minded, with strong communication skills and attention to detail
As Logistics Lifecycle Manager, you\’ll beresponsible for:
- Deliver End-to-End Logistics Solutions: Lead the delivery and optimisation of Softcat IT logistics and supply chain services across the full lifecycle— through from fulfilment to deployment.
- Drive Service Innovation: Collaborate with Softcat sales and workspace teams to continuously enhance our logistics lifecycle partner network to deliver efficiencies and customer experience.
- Advocate and Educate Across the Business: Act as the go-to expert for logistics lifecycle services, championing awareness and understanding across Softcat\’s sales, technical, and service teams.
- Enable Sales Teams: Equip Account Managers with the knowledge and tools to position logistics lifecycle services effectively—through targeted training, collateral, and pre-sales support.
- Lead a High-Impact Team: Manage and develop a specialist logistics team, promoting a high-performance culture focused on operational excellence, customer satisfaction, and continuous improvement.
- Shape the Future of Supply Chain Services: Contribute to strategic working groups to design, refine, and future-proof Softcat\’s logistics and lifecycle capabilities both in the UK and Globally.
- Own the Commercial Performance: Take full accountability for the logistics services P&L, driving toward sales targets, margin goals, and long-term profitability.
We\’d love you to have
- Strong understanding of service or product lifecycle management.
- Experience working cross-functionally across sales, marketing, operations, and vendor teams.
- Excellent communication and stakeholder management skills.
- Commercial mindset with a passion for delivering customer value.
- A self-starter attitude with a collaborative and adaptable approach.
We also acknowledge that theconfidencegap and imposter syndrome are a real thing andcanget in thewayof us meeting fantastic talent, so please don\’t hesitate to apply – we would love to hear from you!
Work in a way that works for you
We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- Hybrid working – 3 days in the office and 2 days working from home
- Working flexible hours – flexing the times you start and finish during the day
- Flexibility around school pick up and drop offs
Working with us
Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives,and embraces every background.
To become part of the success story, please apply now.
If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Anyinformation you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/
Here at Softcat, we don\’t prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authenticallyyouas possible when submitting your application to showcase your true and whole self.
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We offer a competitive salary and benefits package and will provide you with opportunities to grow, flourish, and achieve great things. Our benefits include:
Pension
Share incentive plan
Life Assurance
Holiday
Two days extra holiday on top of your usual entitlement on your birthday and at Christmas
Trips
Opportunity to qualify for Director hosted (often michelin star) lunches as well as half and full year icentive trips to places all over the world
Vouchers
Technology vouchers, activity passes, restaurant discount card
Partner/family Benefits
Option to add your partner/family to some of the benefits
Access to Perklife, our dedicated portal for all perks and flexible benefits
Maternity, Paternity and Adoption support
Two days extra holiday on top of your usual entitlement on your birthday and at Christmas
Trips
Opportunity to qualify for Director hosted (often michelin star) lunches as well as half and full year icentive trips to places all over the world
Vouchers
Technology vouchers, activity passes, restaurant discount card
Partner/family Benefits
Option to add your partner/family to some of the benefits
Access to Perklife, our dedicated portal for all perks and flexible benefits
Maternity, Paternity and Adoption support
Two days extra holiday on top of your usual entitlement on your birthday and at Christmas
Trips
Opportunity to qualify for Director hosted (often michelin star) lunches as well as half and full year icentive trips to places all over the world
Vouchers
Technology vouchers, activity passes, restaurant discount card
Partner/family Benefits
Option to add your partner/family to some of the benefits
Access to Perklife, our dedicated portal for all perks and flexible benefits
Maternity, Paternity and Adoption support
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Logistics Lifecycle Manager employer: Softcat plc
Contact Detail:
Softcat plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Lifecycle Manager
✨Tip Number 1
Familiarise yourself with Softcat's logistics and supply chain services. Understanding our current offerings and how they align with customer needs will help you demonstrate your strategic mindset during interviews.
✨Tip Number 2
Network with current employees in the Logistics Department. Engaging with them can provide insights into the team culture and expectations, which you can leverage to tailor your approach when discussing your fit for the role.
✨Tip Number 3
Prepare examples of how you've successfully managed cross-functional teams or projects in the past. Highlighting your experience in collaborating with sales, marketing, and operations will showcase your ability to thrive in a dynamic environment.
✨Tip Number 4
Stay updated on industry trends related to logistics and supply chain management. Being knowledgeable about current challenges and innovations will allow you to speak confidently about how you can contribute to Softcat's success.
We think you need these skills to ace Logistics Lifecycle Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics and supply chain management. Emphasise your strategic thinking, communication skills, and any cross-functional collaboration you've done, as these are key for the Logistics Lifecycle Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for logistics and how your background aligns with Softcat's values. Mention specific examples of how you've driven service innovation or improved customer experiences in previous roles.
Showcase Your Achievements: Quantify your achievements where possible. For instance, if you led a project that improved delivery times or reduced costs, include those metrics to demonstrate your impact and effectiveness in previous positions.
Be Authentic: Softcat values individuality and authenticity. When writing your application, let your personality shine through. Share your unique perspective on logistics and how you can contribute to their team culture.
How to prepare for a job interview at Softcat plc
✨Understand the Logistics Lifecycle
Make sure you have a solid grasp of the logistics lifecycle and how it impacts customer satisfaction. Be prepared to discuss your experience in managing logistics from fulfilment to deployment, as this will be crucial for the role.
✨Showcase Your Collaborative Skills
Since the role involves working closely with sales teams and partners, highlight your ability to collaborate effectively. Share examples of past experiences where you successfully worked cross-functionally to achieve common goals.
✨Demonstrate Commercial Awareness
The company is looking for someone with a commercial mindset. Be ready to discuss how you've driven profitability in previous roles and how you plan to contribute to the P&L in this position.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and strategic thinking. Prepare scenarios where you had to innovate or improve logistics processes, and be ready to explain your thought process and outcomes.
