Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as an Order Processor, managing customer orders and liaising with departments.
- Company: We're a leading manufacturing client based in Crewe, dedicated to quality and efficiency.
- Benefits: Enjoy flexible part-time hours, competitive pay, and opportunities for personal growth.
- Why this job: Be a vital part of our planning department, enhancing your skills in a dynamic environment.
- Qualifications: Experience in order processing or customer service is essential; strong attention to detail required.
- Other info: Work Monday to Friday, 9AM to 3PM, with a supportive team atmosphere.
PART TIME ORDER PROCESSOR
CREWE
Monday – Friday 9AM – 3PM (30 HOURS PER WEEK)
£13.50 – £14.50PH **DOE**
KPI are supporting one of our large manufacturing clients, based in the heart of Crewe, for a new and exciting role based within the planning department. This role will form an integral part of the business, as you will be responsible for gaining information from various departments, working to strict deadlines and ensuring orders are amended.
- Liaising with various departments regarding orders
- Raise Instructions for customer orders
- Check information, ensuring all relevant documents are attached within strict deadlines
- Submitting jobs to the planning and production departments
- Liaise with the external Sales Manager and other team members regarding the order process
- Identify and process orders and stock discrepancies from customer schedules
- Administer relevant customer amendments to orders
- Monitor irregularities or changes
- Promptly respond to customer requests via email or phone; acknowledging emails within strict SLAs
- Prioritise workload in accordance with emails and calls received
- Building relationships with customers through regular telephone conversations and site visits
- Contact customers regarding payment of invoices
- Assist with continuous improvement projects, recommend potential improvements
- Ensure prompt and accurate filing of all customer orders and correspondence
- Ensure adherence at all times to the Company\’s Quality Assurance Policies and Procedures
- Maintain compliance to appropriate standards, in line with current legislation and Company Environmental, Health & Safety procedures
Skills & Experience
- Proven experience in order processing, customer service, or a related administrative role
- Excellent time management
- You must be assertive
- Be able to resolve conflict
- Excellent attention to detail
- The ability to work under pressure
- Willingness to learn
- The ability to prioritise tasks effectively
- Fast and accurate data entry skills.
- Good knowledge of Excel
- Confidence in email communication and good telephone skills.
For more information call Leanne on 01270 589 943 or email
Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted
LNKD1_UKTJ #J-18808-Ljbffr
Order Processor employer: PREMIER OFFICE SYSTEMS
Contact Detail:
PREMIER OFFICE SYSTEMS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Processor
✨Tip Number 1
Familiarise yourself with the order processing systems commonly used in manufacturing. Understanding software like ERP systems can give you an edge, as it shows you're proactive and ready to hit the ground running.
✨Tip Number 2
Brush up on your communication skills, especially over the phone and via email. Since you'll be liaising with various departments and customers, being clear and concise will help you stand out during the interview.
✨Tip Number 3
Demonstrate your ability to manage time effectively. Prepare examples of how you've prioritised tasks in previous roles, especially under pressure, as this is crucial for the Order Processor position.
✨Tip Number 4
Show your willingness to learn and adapt. Research the company’s values and any continuous improvement projects they have undertaken, and be ready to discuss how you can contribute to these initiatives.
We think you need these skills to ace Order Processor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in order processing and customer service. Use specific examples that demonstrate your attention to detail and ability to work under pressure.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities of the Order Processor role. Mention your skills in time management, conflict resolution, and your willingness to learn, as these are crucial for the position.
Highlight Relevant Skills: In your application, emphasise your fast and accurate data entry skills, proficiency in Excel, and confidence in email communication. These skills are essential for the role and should be clearly stated.
Follow Up: After submitting your application through our website, consider following up with a polite email to express your continued interest in the position. This shows initiative and can help you stand out.
How to prepare for a job interview at PREMIER OFFICE SYSTEMS
✨Showcase Your Attention to Detail
As an Order Processor, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature helped avoid errors or improved processes.
✨Demonstrate Your Time Management Skills
This role requires excellent time management. During the interview, share how you prioritise tasks and manage deadlines, especially when handling multiple orders or customer requests.
✨Prepare for Conflict Resolution Scenarios
Given the need to resolve conflicts, think of instances where you've successfully navigated difficult situations. Be ready to explain your approach and the outcomes, showcasing your assertiveness and problem-solving skills.
✨Familiarise Yourself with Relevant Software
Since the role involves data entry and using Excel, brush up on your Excel skills before the interview. You might be asked about your proficiency, so be ready to discuss any relevant software experience you have.
