At a Glance
- Tasks: Welcome residents and guests, manage calls, and handle deliveries at luxury properties.
- Company: NFC Amenity Management is the leading luxury amenity service provider in the U.S.
- Benefits: Enjoy weekly pay, discounts, healthcare options, and generous paid time off from day one.
- Why this job: Be the heart of exclusive properties and make residents feel at home every day.
- Qualifications: 1 year of customer service experience preferred; must be friendly and thrive in fast-paced settings.
- Other info: Flexible part-time hours with opportunities for career development through NFC University.
Career Opportunities with NFC Amenity Management
A great place to work.
Careers At NFC Amenity Management
Current job opportunities are posted here as they become available.
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This is a part-time position, and the pay is $18.00 per hour. 1 year of customer service is preferred.
WE ARE NFC Amenity Management, the nation\’s largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
A typical day at one of our front desks…
As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area. You are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the “heart\” of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries.
Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
Here are just a few other responsibilities you will have throughout your day:
- You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents and guests.
- Follow property-specific systems to receive and sign for deliveries, ensuring efficient delivery to residents.
- Facilitate contractor arrivals/departures and realtor/potential home buyer/renter visits.
- Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
- Follow all property procedures for resident, guest, and vendor access.
- Promptly answer and complete all resident requests, phone calls, questions, or concerns.
- Look sharp in your supplied uniform.
- Enjoy interacting with the residents.
We are seeking a candidate who works well independently and thrives in a fast-paced environment. Making eye contact and being welcoming are a must!
Check out our website at nfcam.com and join our Social Networks:
- A long list of discounts and benefits is available to all employees.
- Cellphone and other reimbursements are available for some applicable positions.
- State-required healthcare benefits are available to qualifying employees in applicable areas.
- Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas.
- Start earning generous paid time off as of your first day.
- Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
- Short-Term Disability Income is offered to qualifying employees in applicable areas.
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don\’t contact you right away, we\’ll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legally allowed to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.
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At the time of this ad the pay for this position is $18 per hour. Historically, it pays between $18-$19 per hour at multiple locations and shifts.
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Front Desk Associate - Weekly Pay! employer: NFC Amenity Management
Contact Detail:
NFC Amenity Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Associate - Weekly Pay!
✨Tip Number 1
Familiarise yourself with NFC Amenity Management's values and mission. Understanding what they stand for will help you align your responses during the interview, showcasing that you're a good fit for their team.
✨Tip Number 2
Practice your customer service skills before the interview. Since this role heavily relies on interaction with residents and guests, demonstrating your ability to handle various situations with grace will set you apart.
✨Tip Number 3
Prepare specific examples from your past experiences that highlight your problem-solving abilities and how you've successfully managed customer interactions. This will help you illustrate your qualifications effectively.
✨Tip Number 4
Dress professionally for your interview, as first impressions matter. Since you'll be representing a luxury service provider, looking sharp will demonstrate your understanding of the brand's image.
We think you need these skills to ace Front Desk Associate - Weekly Pay!
Some tips for your application 🫡
Update Your Resume: Make sure your resume is current and highlights your customer service experience, as this is preferred for the Front Desk Associate role. Tailor it to reflect skills that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and your ability to create a welcoming environment. Mention specific experiences that demonstrate your customer service skills.
Opt-In for Text Messages: When applying, ensure you opt-in for text messages. This will allow NFC Amenity Management to send you important updates and instructions throughout the application process.
Double-Check Your Application: Before submitting, review your application for any errors or missing information. Ensure that all contact details are correct so they can reach you easily.
How to prepare for a job interview at NFC Amenity Management
✨Show Your Customer Service Skills
As a Front Desk Associate, your ability to provide excellent customer service is crucial. Be prepared to share specific examples from your past experiences where you successfully handled customer inquiries or resolved issues. This will demonstrate your capability to create a welcoming environment for residents and guests.
✨Dress to Impress
First impressions matter! Make sure to dress smartly and professionally for your interview. Since you'll be representing a luxury amenity service provider, looking sharp in your attire will reflect your understanding of the role and the company’s standards.
✨Practice Active Listening
During the interview, show that you can listen attentively. This is key for a Front Desk Associate who needs to understand and respond to resident requests effectively. Nod, maintain eye contact, and ask clarifying questions to demonstrate your engagement.
✨Familiarise Yourself with the Company
Do some research on NFC Amenity Management before your interview. Understanding their values, services, and the properties they manage will help you answer questions more confidently and show your genuine interest in the position.