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For Companies At a Glance
- Tasks: Manage purchasing, stock control, and provide top-notch customer service.
- Company: Join a leading UK distribution business specialising in explosion-protected electrical products.
- Benefits: Enjoy a starting salary of £28,000, annual bonuses, and a great pension scheme.
- Why this job: Be part of a supportive team with opportunities for career growth and development.
- Qualifications: A degree or relevant experience in purchasing, logistics, or customer service is required.
- Other info: Work hours are Monday to Friday, with a collaborative and positive work culture.
The predicted salary is between 16800 - 28000 £ per year.
A specialist UK distribution business is looking for a detail-oriented and proactive Purchasing & Customer Service Assistant to join their successful team in Warrington. In this varied role, you’ll be responsible for managing purchasing tasks, stock control, maintaining supplier relationships, coordinating delivery schedules, and providing excellent customer service.
The company you’ll be joining specialises in explosion-protected electrical products, serving contractors and industrial clients in hazardous environments such as oil & gas, petrochemical, food & beverage, and industrial plants. They take pride in delivering technical expertise and excellent customer service and are part of an impressive, market-leading £1 billion UK distribution group that already employs over 1,700 people across the country.
Role Responsibilities
As a Purchasing & Customer Service Assistant, you will:
- Manage the procurement of products and materials from a range of trusted suppliers and manufacturers
- Monitor and communicate lead times and delivery schedules to customers, keeping them informed at every stage
- Liaise directly with manufacturers to resolve supply issues, track orders, and ensure timely delivery
- Maintain accurate and up-to-date records
- Provide excellent customer service, ensuring smooth communication between internal teams, suppliers, and clients
Rewards
As a Purchasing & Customer Service Assistant, you will receive:
- Starting salary of £28,000 with regular salary reviews
- Annual uncapped bonus
- A supportive and collaborative environment
- Opportunities for career development and progression within the business
- Membership of the company’s excellent pension scheme
- Working hours are Monday to Thursday, 8am-5pm and Friday 8am-3pm
Requirements
To be successful in this role, you should have:
- A degree, or relevant experience in purchasing, supply chain, logistics, or customer service
- Strong communication skills and a customer-first approach
- Good Excel skills and confidence working with CSV files and data
- A high level of attention to detail and the ability to manage multiple priorities
- A positive, team-oriented attitude and a willingness to learn
Think you have what it takes? Apply today to find out more!
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Purchasing & Customer Service Assistant employer: Bridgewater Resources UK Ltd
Contact Detail:
Bridgewater Resources UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Purchasing & Customer Service Assistant
✨Tip Number 1
Familiarise yourself with the specific products and services offered by the company, especially in explosion-protected electrical products. This knowledge will not only help you stand out during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the purchasing and customer service sectors, particularly those who have experience in hazardous environments like oil & gas or petrochemical. Engaging with industry contacts can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Brush up on your Excel skills, focusing on data management and analysis. Being proficient in handling CSV files and data will be crucial for managing stock control and procurement tasks effectively.
✨Tip Number 4
Prepare examples of how you've provided excellent customer service in previous roles. Be ready to discuss specific situations where you resolved issues or improved processes, as this will highlight your customer-first approach.
We think you need these skills to ace Purchasing & Customer Service Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in purchasing, supply chain, or customer service. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your attention to detail and proactive approach. Mention specific examples of how you've successfully managed supplier relationships or provided excellent customer service in the past.
Highlight Relevant Skills: Emphasise your strong communication skills and proficiency in Excel. Provide examples of how you've used these skills in previous roles, especially in managing multiple priorities.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Bridgewater Resources UK Ltd
✨Showcase Your Attention to Detail
In this role, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature helped prevent errors or improved processes.
✨Demonstrate Your Customer Service Skills
Since excellent customer service is a key part of the job, think of scenarios where you successfully resolved customer issues or went above and beyond to meet their needs. Share these stories during your interview.
✨Familiarise Yourself with Supply Chain Concepts
Brush up on your knowledge of purchasing and supply chain management. Being able to speak confidently about lead times, stock control, and supplier relationships will show that you're serious about the role.
✨Prepare Questions for Your Interviewers
Having thoughtful questions ready shows your interest in the company and the role. Ask about their approach to supplier relationships or how they handle challenges in delivery schedules to demonstrate your proactive mindset.
