At a Glance
- Tasks: Lead venue operations, manage staff, and ensure memorable events.
- Company: Join an iconic London venue known for exceptional nightlife experiences.
- Benefits: Enjoy a vibrant work culture with opportunities for growth and creativity.
- Why this job: Be part of a passionate team delivering unforgettable events in a dynamic environment.
- Qualifications: Experience in club operations and a passion for music and events are essential.
- Other info: A personal licence is desirable; flexibility and reliability are key.
The predicted salary is between 36000 - 60000 £ per year.
An incredible opportunity to work for an iconic London venue and cultural institution that is renowned for delivering exceptional nightlife experience and events. I am looking for a Venue Operations Manager to join our passionate team. This is a hands-on leadership role where you\’ll be responsible for ensuring that long-standing weekly club nights to high-profile DJ sets and themed events night runs smoothly, safely, and memorably. About the Role: As Venue Operations Manager, you\’ll lead the front-line operation of the venue during your assigned shifts. You\’ll manage a large and diverse team – including bar, security, and support staff – ensuring a safe, high-quality experience for our guests and a high-performing environment for our staff. Key Responsibilities: Oversee day-to-day club operations during shifts. Manage staffing on shift – including security, bar teams, and floor staff. Liaise directly with artist teams, technicians, and hospitality staff to create an environment where artists, guests, and staff feel supported and inspired. Ensure full compliance with health & safety and licensing regulations. Handle customer issues professionally and maintain high service standards. Monitor crowd control and entry/exit flow. Lead staff briefings and debriefings; train and support new team members. Coordinate cleaning and maintenance needs with relevant teams. Monitor inventory and support procurement as required. Report incidents, performance updates, and insights to the General Manager. Events – Work with the Events team to deliver corporate/private events; coordinate logistics, create event briefs, and ensure successful execution. Bars – Oversee all bar operations; drive sales per head, manage stock, train staff, and ensure licensing compliance. Operations – Lead venue logistics; manage rotas, maintenance schedules, security coordination, and facility improvements. What We\’re Looking For: Experience in club or late-night operations is essential, and a passion for music, people, and events is a must. A personal licence (or willingness to obtain one) is highly desirable. Familiarity with ticketing systems, event scheduling tools, and bar operations will be an advantage. A confident leader with excellent communication and team management skills. Calm under pressure and passionate about customer service. Strong knowledge of health & safety, licensing laws, and operational standards. Flexible, reliable, and able to thrive in a busy nightlife environment. If this sounds like you send your CV now! We Are Aspire Ltd are a
Venue Operations & Events Manager employer: We Are Aspire
Contact Detail:
We Are Aspire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Operations & Events Manager
✨Tip Number 1
Network within the nightlife and events industry. Attend local events, join relevant groups on social media, and connect with professionals who work in similar roles. This can help you gain insights into the venue operations landscape and may even lead to referrals.
✨Tip Number 2
Familiarise yourself with the specific venue's culture and past events. Understanding their unique style and audience will allow you to tailor your approach during interviews and demonstrate your genuine interest in becoming part of their team.
✨Tip Number 3
Prepare to discuss your experience in managing diverse teams and handling high-pressure situations. Think of specific examples where you've successfully led a team or resolved conflicts, as this will showcase your leadership skills effectively.
✨Tip Number 4
Stay updated on health and safety regulations and licensing laws relevant to the nightlife industry. Being knowledgeable about these topics will not only boost your confidence but also demonstrate your commitment to maintaining high operational standards.
We think you need these skills to ace Venue Operations & Events Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in club or late-night operations. Emphasise your leadership skills and any specific achievements in managing teams or events.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for music and events. Mention specific experiences that demonstrate your ability to handle high-pressure situations and maintain excellent customer service.
Highlight Relevant Skills: In your application, clearly outline your knowledge of health & safety regulations, licensing laws, and operational standards. Mention any familiarity with ticketing systems and event scheduling tools.
Showcase Team Management Experience: Provide examples of how you've successfully managed diverse teams in the past. Discuss your approach to training new staff and leading briefings to ensure a high-quality experience for guests.
How to prepare for a job interview at We Are Aspire
✨Show Your Passion for Events
Make sure to express your enthusiasm for nightlife and events during the interview. Share specific examples of past experiences where you successfully managed events or operations, highlighting your love for music and creating memorable experiences.
✨Demonstrate Leadership Skills
As a Venue Operations Manager, you'll be leading a diverse team. Prepare to discuss your leadership style and provide examples of how you've effectively managed teams in high-pressure situations, ensuring both staff and guest satisfaction.
✨Know Your Health & Safety Regulations
Familiarise yourself with health and safety regulations relevant to the venue industry. Be ready to discuss how you have ensured compliance in previous roles and how you would handle potential safety issues in a busy nightlife environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about how you would handle customer complaints, manage crowd control, or coordinate logistics for an event. Practising these scenarios can help you respond confidently.