Residential Conveyancing Secretary

We are looking for a professional and motivated Residential Conveyancing Secretary to support fee earners in the progression and management of conveyancing matters. This role involves working closely with conveyancers and clients to ensure transactions are handled efficiently, accurately, and with exceptional service. What’s on Offer?  Job Type: Permanent Salary: Up to £30kp/a Working hours: Monday to Friday, 9am-5:30pm Location: Eastbourne Key Responsibilities: Open and manage new client files, ensuring all identification is verified in line with regulations. Prepare and process a range of legal documents, including contracts, client care packs, and search requests, in accordance with established procedures. Maintain accurate and up-to-date records using case management and ledger systems. Provide proactive administrative support to fee earners to assist with the progression and completion of conveyancing matters. Manage incoming telephone calls and client enquiries promptly, delivering a professional and helpful service at all times. Deal with file-related queries from clients and other parties, both in person and over the phone. Liaise with clients, introducers, and third parties to ensure smooth communication and a high standard of service delivery. Support the lifecycle of each case by reviewing, archiving, and closing files in a timely and compliant manner. Take responsibility for managing your own workload efficiently, meeting deadlines while maintaining high levels of accuracy and productivity. Skills, Experience, and Training Requirements: Experience dealing with client enquiries face-to-face and by telephone Excellent written and verbal communication skills High level of accuracy and attention to detail Prior experience in a legal or conveyancing environment Working knowledge of Solicitors Accounts Rules and understanding of conveyancing procedures and terminology Commitment to personal development and continuous improvement Professional and courteous in all client and colleague interactions Strong problem-solving abilities and sound judgement Committed to delivering high standards and continuous improvement Strong organisational and time management skills Confident IT user with working knowledge of case management systems and Microsoft Office How to Apply: Apply now with your CV or contact our team to find out more. If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies