At a Glance
- Tasks: Support customers by managing service cancellations and promoting tailored solutions.
- Company: Join a growing organisation focused on enhancing customer experience.
- Benefits: Enjoy enhanced holidays, professional development, pension scheme, and well-being support.
- Why this job: Make a real difference in customer satisfaction without the pressure of cold sales.
- Qualifications: Strong communication skills and experience in a fast-paced, customer-focused environment required.
- Other info: Remote work options available; apply now to join a diverse and supportive team!
The predicted salary is between 20400 - 29600 £ per year.
We are recruiting on behalf of a well-established organisation in Farnham that’s looking for a confident and highly organised Sales Support Administrator. This role plays a vital part in supporting a busy Sales team, handling order processes, and maintaining strong communication with internal departments and external suppliers. The ideal candidate will be a proactive team player with excellent administrative skills and a positive, hands-on approach. What’s on Offer? Job type: Full time, permanent Location: Farnham Salary: £29,500p/a Hours: 8am-5pm, Monday to Friday Excellent benefitsKey Responsibilities: Efficiently process sales orders from initial entry through to completion Raise purchase orders in line with sales activity Liaise closely with internal departments (e.g. workshops, parts) and external suppliers to coordinate order fulfilment Monitor costs, ensuring accuracy and profitability Provide day-to-day administrative and operational support to the wider Sales team Promote clear communication and collaboration across departments to support seamless workflowsSkills, Experience, and Training Requirements: Previous experience in a similar role Proficient in Microsoft Office, with strong working knowledge of Excel Confident handling numerical data with a high level of accuracy Excellent written and verbal communication skills Highly organised with exceptional attention to detail Personable, professional, and able to build rapport with colleagues and suppliers A proactive problem-solver who thrives in a collaborative, team-oriented environmentHow to Apply: If you are looking for a varied administrative role where you can make a real impact supporting a sales team, we would like to hear from you. Apply today with your CV or call us to discuss further. If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies
Sales Support Administrator employer: Sammons Recruitment Ltd
Contact Detail:
Sammons Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding what they offer will help you engage with customers more effectively and demonstrate your genuine interest in providing tailored solutions.
✨Tip Number 2
Practice your verbal communication skills. Since this role involves a lot of customer interaction, being able to convey information clearly and confidently over the phone is crucial. Consider role-playing scenarios with friends or family.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed multiple tasks in previous roles. Being able to discuss specific instances where you prioritised effectively will highlight your suitability for this fast-paced environment.
✨Tip Number 4
Research common customer service challenges and think about how you would handle them. Being prepared with solutions or strategies can set you apart during any discussions with the hiring team.
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administrative roles. Emphasise your communication skills and any experience you have with managing customer queries or data.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to provide tailored solutions. Mention specific examples from your past experiences that demonstrate your skills in a fast-paced environment.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office and any other relevant software. Discuss your organisational skills and ability to manage competing demands effectively.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work as a Sales Support Administrator. Mention how you align with the company's values and your desire to contribute positively to customer experiences.
How to prepare for a job interview at Sammons Recruitment Ltd
✨Showcase Your Communication Skills
As a Sales Support Administrator, strong communication is key. Be prepared to demonstrate your excellent written and verbal skills during the interview. Practice articulating your thoughts clearly and confidently, as this will reflect your ability to engage with customers effectively.
✨Highlight Customer Service Experience
Since the role focuses on customer interaction, share specific examples from your past experiences where you successfully resolved customer issues or provided tailored solutions. This will show your passion for service and your ability to make a difference in customer experience.
✨Demonstrate Organisational Skills
The job requires effective time management and prioritisation. Prepare to discuss how you stay organised in a fast-paced environment. You might want to mention any tools or methods you use to keep track of tasks and deadlines.
✨Be Ready to Discuss Problem-Solving
In this role, you'll need to handle customer cancellations and find suitable alternatives. Think of scenarios where you've had to think on your feet to resolve an issue or provide a solution. This will showcase your proactive mindset and resilience under pressure.