Assistant Store Manager

Assistant Store Manager

Darlington Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Co-manage a team and ensure excellent customer service while achieving sales targets.
  • Company: Join Machine Mart, the UK's top retailer for workshop power tools with over 40 years of experience.
  • Benefits: Enjoy staff discounts, healthcare plans, a pension scheme, and free tea & coffee.
  • Why this job: Be part of a dynamic team, develop your leadership skills, and make a real impact on customer satisfaction.
  • Qualifications: Experience in retail or sales, strong customer service skills, and a can-do attitude are essential.

The predicted salary is between 24000 - 36000 £ per year.

About The Role What you’ll be doing: Working with the Store Manager, you’ll share joint responsibility for the day to day running of the store You will be working up to 45 hours per week – all extra time worked is paid or can be taken as time off in lieu You’ll be leading by example, co-managing a small team of between 4 – 6 members of staff You’ll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they\’re bewildered by choiceWhat you’ll need – skills and experience: Proven experience in a retail customer service orientated or sales environment Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment You’ll have practical experience / knowledge of some or all of our product range Proven ability to sell some or all of our product range Proven ability to deliver excellent customer service to all of our customers Proven experience in achieving sales targets You\’ll be a confident, enthusiastic team player Your personal skills should include accuracy and numeracy as well as basic computer literacy You’ll possess a high degree of self motivation and a can-do attitude You’ll demonstrate a desire to succeed both individually and as co-leader of the team Benefits What you’ll get in return for your commitment:   Staff Discounts Healthcare Cash plans A company pension scheme Life Cover  Access to the Retail Trust, our well-being platform – offering a 24-hour helpline for a variety of support services Discounts on 100`s of high street & online brands including restaurants, holidays, and shopping Role specific training and development Proactive promotion of internal candidates Paid Breaks Free Tea & Coffee About The Company Where you’ll be working: Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nation-wide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website: (url removed)

Assistant Store Manager employer: Machine Mart

Machine Mart is an exceptional employer, offering a dynamic work environment where you can thrive as an Assistant Store Manager. With a strong focus on employee well-being, we provide comprehensive benefits including healthcare cash plans, generous staff discounts, and opportunities for role-specific training and development. Our culture promotes internal growth, ensuring that dedicated team members can advance their careers while enjoying a supportive atmosphere that values both individual and team success.
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Contact Detail:

Machine Mart Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Store Manager

✨Tip Number 1

Familiarise yourself with Machine Mart's product range before your interview. Understanding the tools and equipment they offer will not only help you answer questions confidently but also demonstrate your genuine interest in the role.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've motivated a team in the past. Think about specific situations where you helped achieve sales targets or improved customer service, as this aligns perfectly with what they're looking for.

✨Tip Number 3

Research common challenges faced in retail management and be ready to discuss how you would tackle them. This shows that you're proactive and prepared to handle the responsibilities of an Assistant Store Manager.

✨Tip Number 4

Prepare thoughtful questions to ask during your interview. Inquiring about team dynamics or how success is measured in the store can demonstrate your enthusiasm for the position and your commitment to contributing positively to the team.

We think you need these skills to ace Assistant Store Manager

Retail Customer Service Experience
Sales Skills
Supervisory Experience
Team Leadership
Motivational Skills
Product Knowledge
Sales Target Achievement
Excellent Communication Skills
Numeracy Skills
Basic Computer Literacy
Self-Motivation
Can-Do Attitude
Problem-Solving Skills
Customer Relationship Building

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Emphasise any supervisory or management roles you've held, as well as your ability to meet sales targets.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Assistant Store Manager role. Mention specific examples of how you've motivated teams and delivered excellent customer service in previous positions.

Showcase Your Product Knowledge: If you have experience with power tools or similar products, be sure to mention this in your application. Demonstrating knowledge of the product range can set you apart from other candidates.

Highlight Your Team Leadership Skills: Discuss your experience in leading teams and achieving results. Provide examples of how you've successfully managed staff and contributed to a positive work environment.

How to prepare for a job interview at Machine Mart

✨Showcase Your Leadership Skills

As an Assistant Store Manager, you'll be co-managing a team. Be prepared to discuss your previous leadership experiences and how you've motivated teams in the past. Share specific examples of how you led by example and achieved results.

✨Demonstrate Product Knowledge

Familiarise yourself with the product range offered by Machine Mart. During the interview, highlight any relevant experience you have with similar products and how that knowledge can help you provide excellent customer service.

✨Prepare for Customer Service Scenarios

Expect questions about handling difficult customer situations. Think of examples where you exceeded customer expectations or resolved complaints effectively. This will show your commitment to delivering great customer experiences.

✨Discuss Sales Achievements

Be ready to talk about your experience in achieving sales targets. Prepare specific metrics or examples from your previous roles that demonstrate your ability to drive sales and contribute to a team's success.

Assistant Store Manager
Machine Mart
M
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