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- Tasks: Lead a dynamic team to enhance guest experiences and manage daily operations.
- Company: Join 4Leisure Recruitment, specialists in health, fitness, and leisure recruitment.
- Benefits: Enjoy career progression, comprehensive training, and on-site accommodation if needed.
- Why this job: Be part of a vibrant team, make a real impact, and develop your leadership skills.
- Qualifications: Experience in leisure management or hospitality; strong leadership and customer service skills required.
- Other info: Flexibility for evenings and weekends is essential; training will be provided.
The predicted salary is between 28800 - 42000 £ per year.
1 day ago Be among the first 25 applicants
4Leisure Recruitment Ltd provided pay range
This range is provided by 4Leisure Recruitment Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from 4Leisure Recruitment Ltd
Account Manager at 4Leisure Recruitment | Health, Fitness & Leisure Recruitment Specialist
Family Holiday Park, Berwick-upon-Tweed
A rare and exciting opportunity is now available for an Activities & Leisure Manager for a fantastic holiday park in Berwick-upon-Tweed! If you are working in swimming pool management, leisure or activities and have a passion for developing customer experience, this is an opportunity not to miss!
In this role, you\’ll be at the heart of an energetic Activities & Leisure team, leading with clear direction and plenty of motivation. You\’ll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You\’ll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You\’ll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you\’ll make sure everything stays safe, compliant, and on point with company policies.
The main responsibilities of the Activities & Swim Manager are:
- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
- Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
The candidate:
- Proven experience in roles such as Swimming Pool Manager, Activities & Leisure Manager, or a similar leadership position in Sports, Leisure or Hospitality.
- PPO and SPTO certificates preferred but not essential; training and support will be provided.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.
This is a fast paced and rewarding job, for somebody looking to take ownership of their own role. On-site accommodation is available if required. This company offers fantastic career progression opportunities, with comprehensive training and ongoing support. If you are up for the challenge and are keen to progress in the industry, please apply now!
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Administrative and Management
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Industries
Wellness and Fitness Services
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Activities & Leisure Manager employer: 4Leisure Recruitment Ltd
Contact Detail:
4Leisure Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Activities & Leisure Manager
✨Tip Number 1
Network with professionals in the leisure and hospitality industry. Attend local events or join online forums where you can connect with others who work in similar roles. This can help you gain insights into the company culture and possibly get a referral.
✨Tip Number 2
Research the holiday park and its activities thoroughly. Familiarise yourself with their current offerings and think about how you could enhance guest experiences. This knowledge will help you stand out during interviews by showing your genuine interest and proactive thinking.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've motivated staff, improved performance, and handled challenges, as these are key aspects of the role.
✨Tip Number 4
Demonstrate your understanding of health and safety regulations relevant to leisure management. Being knowledgeable about compliance will show that you take safety seriously and are prepared to maintain high standards in the workplace.
We think you need these skills to ace Activities & Leisure Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leisure management, team leadership, and customer service. Use specific examples that demonstrate your ability to lead a team and improve guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the holiday park industry. Mention your leadership style and how you plan to motivate your team while ensuring high standards of service.
Highlight Relevant Skills: Emphasise skills such as problem-solving, budgeting, and compliance with health and safety regulations. Make sure to mention any certifications you have, like PPO or SPTO, even if they are not essential.
Show Enthusiasm for the Role: In your application, express your excitement about the opportunity to work in a fast-paced environment and your commitment to developing both yourself and your team. This will help convey your suitability for the position.
How to prepare for a job interview at 4Leisure Recruitment Ltd
✨Show Your Leadership Skills
As an Activities & Leisure Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you inspire others to achieve their goals.
✨Highlight Customer Service Experience
This role is all about enhancing guest experiences. Be ready to discuss specific instances where you've gone above and beyond for customers, resolved complaints, or improved service standards. This will show your commitment to exceptional customer service.
✨Discuss Problem-Solving Abilities
Operational issues can arise at any time, so it's crucial to showcase your problem-solving skills. Think of examples where you've quickly addressed challenges in a fast-paced environment, ensuring smooth operations and guest satisfaction.
✨Demonstrate Financial Acumen
Since resource management and budgeting are key responsibilities, be prepared to talk about your experience with financial management. Discuss how you've effectively managed budgets in previous roles and any strategies you've used to maximise efficiency.
