At a Glance
- Tasks: Deliver shopping to customers and provide top-notch service.
- Company: Join Iceland, a leading grocery retailer known for its commitment to customer satisfaction.
- Benefits: Enjoy competitive pay, training support, and a friendly team environment.
- Why this job: Be the face of our brand, connect with customers, and make a real difference.
- Qualifications: Must have a valid driving licence (3+ years, max 6 points) and great people skills.
- Other info: Shifts range from early mornings to late evenings; flexibility is key!
Overview
Job title: Home Delivery Driver
Hourly rate: Β£13.27
Key Benefits: 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday
Are you looking for a role that keeps you active, independent & engaged with people?
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
We understand that success is achieved through our people, and we are searching for aHome Delivery Driver to join our team.
Purpose
Weβre hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role youβll be delivering shopping & connecting directly with customers as the face of Iceland.
In this role you can expect to
- Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling)
- Always adhere to safe driving practises
- Complete van checks
- Ensure food arrives to the customer in the best condition
- Provide excellent customer service
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts, the patterns can vary between 6am & 11pm
Apply if you:
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What to expect from us:
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Christmas vouchers
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
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Home Delivery Driver employer: Iceland Foods Ltd.
Contact Detail:
Iceland Foods Ltd. Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Home Delivery Driver
β¨Tip Number 1
Familiarise yourself with the local area and routes. Knowing the quickest and most efficient ways to get around will not only help you deliver on time but also impress your potential employer with your knowledge of the job.
β¨Tip Number 2
Showcase your customer service skills during any interactions. Whether it's a phone call or an in-person meeting, demonstrating your ability to connect with people and provide excellent service will set you apart from other candidates.
β¨Tip Number 3
Be prepared to discuss how you handle challenges on the road. Think of specific examples where you've successfully managed difficult situations, as this will highlight your problem-solving skills and resilience.
β¨Tip Number 4
Emphasise your teamwork abilities. Since the role requires you to assist in various store operations, sharing experiences where you've worked collaboratively with others will demonstrate that you're a team player who can adapt to different tasks.
We think you need these skills to ace Home Delivery Driver
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand what the company is looking for in a Home Delivery Driver. Highlight the importance of customer service and teamwork in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service or driving roles. Emphasise any previous work where you had to manage a busy workload or interact with customers.
Craft a Strong Cover Letter: Write a cover letter that showcases your interpersonal skills and passion for providing excellent service. Mention your driving experience and how you can contribute to the team and the wider store operation.
Highlight Your Availability: Since shifts can start early and finish late, clearly state your availability in your application. This shows flexibility and willingness to meet the company's needs.
How to prepare for a job interview at Iceland Foods Ltd.
β¨Show Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of the company. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to connect with people and resolve issues effectively.
β¨Demonstrate Team Spirit
This role requires you to be a team player. During the interview, mention instances where you've worked collaboratively with others, whether in previous jobs or during group activities. Emphasise your willingness to help out in different areas when needed.
β¨Be Ready for a Fast-Paced Environment
The job can be hectic, so it's important to show that you thrive under pressure. Discuss how you manage your time and prioritise tasks, especially when juggling deliveries and other responsibilities.
β¨Know the Company and Its Values
Familiarise yourself with the company's mission and values. During the interview, express why you want to work for them specifically and how your personal values align with theirs. This shows genuine interest and commitment to the role.