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For Companies At a Glance
- Tasks: Support onboarding, training coordination, and manage communication for a smooth HR process.
- Company: Join Phoenix Learning and Care, dedicated to supporting vulnerable children and adults.
- Benefits: Enjoy a nine-day fortnight, 28 days annual leave, and access to wellbeing support.
- Why this job: Make a real difference while developing your skills in a supportive environment.
- Qualifications: Good admin experience, attention to detail, and strong communication skills required.
- Other info: You'll receive comprehensive training and have access to discounts and a pension scheme.
The predicted salary is between 22000 - 29000 £ per year.
About The Role
Job Title:HR Administrator
Job Location:Tiverton
Salary:£26,249.60pa based on working 40 hours per week, 52 weeks per year
Contract Type:Fixed Term Contract 12-14months
We need you, to help us, make sure vulnerable children and adults have the right team around them, people with the right skills, in the right place, at the right time.
Yes, this role is normally called an HR Administrator, but around here, we’re known as People Services. Why? Because we’re all about people supporting our amazing Team Members so they can focus on making a real difference in people’s lives.
Behind every support worker, teacher, and teaching assistant is someone who’s ensured they have the right to work in the UK, verified their references, and built a complete employment history. Behind every new starter is someone who’s made sure they’re ready to provide the highest standard of care and education to the children and young adults we support. Behind every smooth onboarding process is someone who’s quietly coordinating it all, so everything runs seamlessly from day one. That someone could be you.
If you\’re organised, confident using Microsoft packages, have an eagle eye for detail, and love staying two steps ahead in a fast-paced environment you’re exactly who we’re looking for. We’ll give you the tools and training you need to succeed; you just need to bring the energy.
Oh, and did we mention? We work a nine-day fortnight. That’s right: every other Friday off, and you still get paid for the full 10 days. Work-life balance actually built in. Tempted? You should be.
A day in the life of a HR Administrator will involve:
- Onboarding – Working with our recruitment team and hiring managers to ensure offers are sent out to successful candidates. You’ll spend time requesting employee references, running DBS checks, and setting up staff files on our system.
- Training Coordination – When we have new people join, most have an induction. When we recognise a chance to upskill our support workers, we’ll arrange for them to have training. You’ll spend time arranging this and making sure everyone knows where they need to be.
- Mailbox management—You\’ll look after a few mailboxes, including our recruitment, onboarding, and training emails. We’ll make sure you know what needs to be actioned, forwarded, or simply deleted!
- Telephone work – Most of this role is email-based, but people do call with queries related to training or onboarding. Sometimes you may need to chase a reference verbally, or call a training provider to ask a few questions, as well as answering queries from candidates, suppliers or Team Members.
To be a successful HR Administrator, you’ll need:
- Good admin experience – We need someone who can hit the ground running with systems and admin tasks. We’ll show you the specifics that relate to us, but we need you to know the basics.
- A great eye for detail. In HR, detail can really impact the service we provide. Our data is only as good as the information being put in, so we need to make sure what we do is accurate.
- Great communication skills — Verbal and written communication are important in this role, as you’ll speak to many different people at different times.
If return for your time, you’ll get:
- Holidays –You’ll get 28 days annual leave (You’ll get a Pro Rata amount for the length of your contract). You’ll also get an extra day off for your birthday after your first year with us.
- Pension scheme– Our pension scheme is based on you paying in 5%, and us adding 3%.
- Learning & Development Opportunities– We provide comprehensive learning opportunities for team members to develop themselves.
- Discounts– You’ll have access to brilliant discounts through the Blue Light Card and our own employee benefits platform.
- Wellbeing Support– Your wellbeing is always our priority. You’ll have access to mental health and wellbeing support. On top of this, our therapies team offers a monthly confidential check in clinic, and group reflective practice sessions.
- Cycle2Work-The cycle to work scheme enables you to buy a bicycle at a discounted rate.
- DBS– As this role required you to have an enhanced DBS carried out, we will cover this cost.
- After 12 months service – You’ll also be eligible for our Medicash scheme which covers a wide range of medical, health and wellbeing expenses (Including immediate access to a GP!). You’ll get life assurance paid at x2 your annual salary.
Please note that as part of our safer recruitment processes, successful applicants will be subject to pre-employment checks including an enhanced disclosure and barring service (DBS) check, and online and social media checks, and reference validation.
At Phoenix Learning and Care, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our team members. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
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HR Administrator employer: Phoenix Learning & Care Group
Contact Detail:
Phoenix Learning & Care Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Administrator
✨Tip Number 1
Familiarise yourself with the specific HR software and systems commonly used in the industry. Being able to demonstrate your proficiency in these tools during the interview can set you apart from other candidates.
✨Tip Number 2
Network with current or former employees of StudySmarter or similar organisations. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've demonstrated strong organisational skills and attention to detail. Use examples that highlight your ability to manage multiple tasks effectively, as this is crucial for the HR Administrator role.
✨Tip Number 4
Showcase your communication skills by preparing thoughtful questions to ask during the interview. This not only demonstrates your interest in the role but also gives you a chance to assess if the company aligns with your values and work style.
We think you need these skills to ace HR Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and HR. Use keywords from the job description, such as 'onboarding', 'training coordination', and 'communication skills' to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting people and your organisational skills. Mention specific examples of how you've successfully managed administrative tasks or coordinated training in previous roles.
Highlight Attention to Detail: In your application, emphasise your attention to detail. Provide examples of how your meticulous nature has positively impacted your previous work, especially in data management or HR-related tasks.
Showcase Communication Skills: Since great communication is key for this role, include examples of your verbal and written communication skills. You might mention experiences where you effectively communicated with team members or handled queries from candidates.
How to prepare for a job interview at Phoenix Learning & Care Group
✨Showcase Your Organisational Skills
As an HR Administrator, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate your ability to handle the fast-paced environment they mentioned.
✨Highlight Your Attention to Detail
In HR, accuracy is crucial. Be ready to discuss situations where your keen eye for detail made a difference, whether it was in data entry or ensuring compliance with regulations. This will show that you understand the importance of precision in this role.
✨Demonstrate Strong Communication Skills
You'll be interacting with various stakeholders, so it's important to convey your communication skills. Prepare to share examples of how you've effectively communicated both verbally and in writing, especially in challenging situations.
✨Familiarise Yourself with Microsoft Packages
Since the role requires confidence in using Microsoft packages, brush up on your skills before the interview. You might be asked about your experience with specific tools, so be prepared to discuss how you've used them in previous roles.
