At a Glance
- Tasks: Engage with customers and create feel-good moments daily.
- Company: Join SSP, a vibrant hospitality brand serving happy customers across the UK & Ireland.
- Benefits: Enjoy discounted meals, employee discounts, and award-winning training.
- Why this job: Be part of a dynamic team and make someone's day better every shift.
- Qualifications: Must be 18+ to perform certain tasks and work specific shifts.
- Other info: Flexible hours available across weekdays, weekends, and holidays.
Join to apply for the Team Member role at SSP UK & Ireland.
TEAM MEMBER β BRIGHTON STATION, M&S SIMPLY FOOD
Pay Rate: Β£12.40 per hour + incentive Β£1.20 per hour for midnight-6am brings rate to Β£13.60 per hour.
Shift Pattern: Full-Time 37.5 hrs. Shifts between 05:00am to midnight. Working 5 days out of 7 flexibly across weekdays, weekends, bank, and public holidays.
About You
- You love a fast-paced environment with friendly faces, and feel-good moments β retail at its best!
- Due to some responsibilities within the Team Member role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
- Be able to legally work 37.5 hours at all times.
About The Team Member Role
- Display a \βcustomer first\β attitude, no matter the task at hand.
- Stock handling, keeping shelves full, clean, and organized.
- Collaborate with colleagues to ensure smooth and efficient operations.
- Previous retail experience is desired.
As a Team Member We Will Offer You
- Discounted Meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
Apply today and start your exciting journey with SSP as a Retail Team Member!
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
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Team Member employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Team Member
β¨Tip Number 1
Show your enthusiasm for the hospitality industry during any interactions. Whether it's in a casual conversation or during an interview, expressing your passion for customer service can set you apart from other candidates.
β¨Tip Number 2
Familiarise yourself with the brands SSP works with, like M&S and Starbucks. Mentioning your knowledge of these brands can demonstrate your interest in the role and your understanding of the company culture.
β¨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires shifts across weekdays, weekends, and holidays, showing that you're adaptable can make you a more attractive candidate.
β¨Tip Number 4
Highlight any previous experience in customer-facing roles, even if it's informal. Sharing specific examples of how you've created positive experiences for customers can help illustrate your suitability for the Team Member position.
We think you need these skills to ace Team Member
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Team Member position. Highlight your enthusiasm for customer service and teamwork in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in hospitality or customer service roles. Use keywords from the job description to demonstrate that you are a good fit for the position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for working in a fast-paced environment and your ability to create positive experiences for customers. Mention any specific skills or experiences that align with the role.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at SSP UK & Ireland
β¨Show Your Enthusiasm
As a Team Member, your passion for customer service is key. Make sure to express your enthusiasm for the role during the interview. Share examples of how you've positively impacted customers in previous roles.
β¨Demonstrate Team Spirit
Collaboration is crucial in this role. Be prepared to discuss how you work well with others. Highlight any experiences where teamwork led to a successful outcome, showing that you can contribute to a positive team environment.
β¨Be Flexible and Adaptable
The job requires working various shifts, including weekends and holidays. Show that you're flexible and willing to adapt to different schedules. Mention any past experiences where you successfully managed changing circumstances.
β¨Prepare for Customer Interaction Scenarios
Expect questions about handling difficult customers or busy periods. Prepare scenarios where you provided excellent service under pressure. This will demonstrate your ability to create feel-good moments for customers, which is essential for this role.