At a Glance
- Tasks: Lead a team at Drunk Elephant, driving sales and customer engagement in a vibrant retail environment.
- Company: Join Drunk Elephant, part of the Shiseido Group, known for innovative skincare solutions.
- Benefits: Enjoy 30 days holiday, generous commission, pension contributions, and ongoing training opportunities.
- Why this job: Be part of a fast-growing brand that values creativity and empowers you to make an impact.
- Qualifications: Experience in business management and artistry, with strong communication and coaching skills required.
- Other info: Work in a supportive culture that celebrates success and encourages personal growth.
The predicted salary is between 20000 - 28000 £ per year.
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Drunk Elephant Counter Manager- Sephora, Eldon Square (22.5 Hours)
Location: Newcastle
Drunk Elephant Counter Manager
Reports to: Area Sales & Education Manager Drunk Elephant
Job Location: Sephora, Eldon Square – Newcastle
Contract type: Permanent Contract, 22.5 hours per week over 3 days
MISSION
Drunk Elephant, Isolates the most effective ingredients that directly benefit the health of skin. Drunk Elephant see this as an ingredient elimination philosophy for a total skin reset. Using these products exclusively is the best way to get maximum results.
We believe six ubiquitous ingredients are at the root of almost every skin issue we see––essential oils, drying alcohols, silicones, chemical sunscreens, fragrances/dyes, SLS––and when they\’re entirely removed from one’s routine (when you take a #drunkbreak ), skin can reset and return to a healthy, balanced state. That’s our ingredient-elimination philosophy for a total skin reset.
We think of our skincare routines as smoothies. They’re good for you, they’re easy to mix, and you can change up the recipe whenever you want. Plus, all of our products are biocompatible and bioavailable, which means they’re highly absorbable.
Drunk Head to Toe
Skin is skin—and whether we call it the scalp or the eye area or the legs, it can only function at its healthiest when it’s treated with smart, nourishing, biocompatible ingredients. So we decided to make a line of hair-care and body products that followed one simple idea: Respect the skin by only using ingredients it can get along with.
We are part of the Shiseido Group, and in joining Drunk Elephant you will not only receive industry, leading training in all things skin, a generous discount on our amazing award winning products and the chance to be part of a fast growing visionary brand – you join an incredible group network of brands, where developing our people is at the heart of our business.
ABOUT SHISEIDO GROUP
Our mission : Beauty Innovations for a Better World
Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World. Did you know that Shiseido is the most awarded company in terms of innovation with a record 26 FSCC Awards?
Shiseido UK & Ireland plays a central role in the EMEA region, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in this buoyant market.
To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams
1. Leverage our unique portfolio of Beauty brands across all 3 categories
2. Stay agile and capture new retail opportunities
4. Create a great place to work in Beauty
Our first strength is Make-up, led by NARS, the No 8 brand in the UK market with incredible success globally.
Skincare is a key priority for expansion, with Shiseido having huge growth potential in UK&I, and also the spectacular launch of Clé de Peau Beauté in Harrods and H-Beauty. Drunk Elephant joined our portfolio at the beginning of 2021 bringing its unique tone of voice together with its amazing formulations. In 2023 we are planning to launch ULE a newly created Skincare brand with breakthrough credentials around Sustainability, as well as expanding Gallinée, our most recent acquisition from 2022 and specialized around skin microbiome.
We are also growing fast in Fragrance with brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire and Serge Lutens.
Our clients include high-street retailers such as department stores, drugstores & chains as well as online pure players and specialty stores. We also have 4 boutiques and 3 direct e-commerce websites.
ABOUT DRUNK ELEPHANT
We are committed to using only ingredients that either directly benefit the health of the skin or support the integrity of our formulations. We never take into account whether something is synthetic or natural, instead choosing ingredients based on biocompatibility.
MAIN RESPONSIBILITIES
With a selective distribution, your voice is always heard at Drunk Elephant and you have the opportunity to make a real impact on the business and be empowered to take accountability for driving your own business. Following Drunk Elephant Philosophy and unique sales techniques and methods of application, you will use your networking skills to recruit new customers and continue to delight existing ones, keeping your goal of exceeding counter sales targets in mind. Partnering closely with your Area Manager, Education and HR, you will draw on your management experience to build and deliver a business plan that will drive KPI’s across the team and deliver results. In return we offer exciting ongoing training – we invest in you, ensuring you have the highest level of product, service and management knowledge, and helping you realise your full potential.
PROFILE
- Business Management experience
- Strong experience in artistry, ideally with a qualification
- Ability to communicate effectively with Area Manager on business performance
- Ability to drive KPIs and sales targets within the team
- Experience in coaching and developing others
- Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
The benefits you’ll love…
30 days holiday, including bank holidays, increasing with service
Generous discretionary commission scheme
Contributory pension scheme – 5% employer contribution
Enhanced parental allowance
Life Assurance up to x2 your salary
Access to Retail Trust
Annual performance and development reviews so you know your career is going in the right direction
POSITION REFERENCE NUMBER: 14196
Job Segment: Bank, Banking, Manager, Business Manager, Finance, Management
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Drunk Elephant Counter Manager- Sephora, Eldon Square (22.5 Hours) employer: Shiseido Company, Limited
Contact Detail:
Shiseido Company, Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drunk Elephant Counter Manager- Sephora, Eldon Square (22.5 Hours)
✨Tip Number 1
Familiarise yourself with Drunk Elephant's unique ingredient-elimination philosophy. Understanding their approach to skincare will not only help you connect with the brand but also allow you to engage more effectively with customers and demonstrate your knowledge during interviews.
✨Tip Number 2
Network within the beauty industry, especially with professionals who have experience in retail management or skincare. Attend beauty events or workshops where you can meet people connected to Drunk Elephant or Sephora, as personal connections can often lead to job opportunities.
✨Tip Number 3
Showcase your sales and management skills by preparing examples of how you've successfully driven KPIs in previous roles. Be ready to discuss specific strategies you implemented that led to increased sales or improved team performance, as this aligns with the responsibilities of the Counter Manager position.
✨Tip Number 4
Research the latest trends in skincare and beauty, particularly those related to biocompatibility and ingredient transparency. Being knowledgeable about current market trends will demonstrate your passion for the industry and your commitment to Drunk Elephant's mission during the interview process.
We think you need these skills to ace Drunk Elephant Counter Manager- Sephora, Eldon Square (22.5 Hours)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Drunk Elephant's philosophy and product range. Highlight your understanding of their ingredient-elimination approach in your application to show alignment with their values.
Tailor Your CV: Make sure your CV reflects relevant experience in business management and artistry. Emphasise any previous roles where you drove sales targets or coached team members, as these are key responsibilities for the position.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for skincare and beauty. Mention how your skills can contribute to exceeding counter sales targets and enhancing customer experiences.
Showcase Your Communication Skills: In your application, provide examples of how you've effectively communicated with management in past roles. This is crucial for the role, as you'll need to collaborate closely with the Area Manager and other team members.
How to prepare for a job interview at Shiseido Company, Limited
✨Know the Brand Inside Out
Before your interview, make sure you understand Drunk Elephant's philosophy and product range. Familiarise yourself with their ingredient-elimination approach and how it benefits skin health. This knowledge will show your genuine interest in the brand and its mission.
✨Demonstrate Your Sales Skills
As a Counter Manager, you'll need to drive sales and meet KPIs. Prepare examples from your past experiences where you've successfully exceeded sales targets or improved team performance. Highlight your ability to coach and develop others to achieve similar results.
✨Showcase Your Communication Skills
Effective communication is key in this role. Be ready to discuss how you've communicated business performance to management in the past. Use clear examples that demonstrate your ability to collaborate with others and build strong relationships.
✨Align with Company Values
Familiarise yourself with Shiseido Group's 'Trust8' principles. During the interview, reflect on how your personal values align with theirs, particularly in areas like integrity, accountability, and collaboration. This alignment can set you apart as a candidate who fits well within their culture.