At a Glance
- Tasks: Provide exceptional customer service and manage stock in a vibrant retail environment.
- Company: Join Musgrave, a leading family-owned business with 140 years of food innovation.
- Benefits: Enjoy weekly pay, enhanced maternity/paternity leave, and discounts on shopping and gym memberships.
- Why this job: Be part of a supportive team that values your growth and makes a positive community impact.
- Qualifications: No experience needed; just bring a positive attitude and GCSE Maths and English at Grade C or above.
- Other info: Flexible part-time hours available, perfect for students looking to balance work and studies.
Our people are the heart of our business. As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive. We have an opportunity for General Assistants to join our team at Marketplace Derry.
As Northern Ireland\βs leading wholesaler, we offer the most comprehensive range in the market with over 10,000 lines including impulse, alcohol, grocery, and chill/freeze. We are committed to helping local businesses succeed with our dedicated customer service team.
What youβll be doing
As the general assistant within Marketplace, you will be responsible for serving customers which would involve handling cash and checkout operations, moving and replenishing stock which would involve food handling (including meat & dairy products), carrying out housekeeping and car parking duties. You will also have responsibility for ensuring a high level of customer service to all customers.
Hours of work
20-hour flex contracts available (you can flex up to work more hours a week if you want)
What you get in return?
- 20 holidays (pro rata) increasing with service plus bank holidays
- Free Staff Parking
- Onsite Canteen
- Wellbeing incentives & discounted gym membership (MyGymDiscount)
- Grocery Aid Counselling Service & Financial Wellness
- Cycle to work scheme
- Development plans
- Inhouse training and career progression
- Uniform Provided
- Pension
- 10% Staff Discount in the Marketplace
- Get involved in a range of fundraising activities with our long-term charity partners
What weβre looking for
- GCSE Maths & English at grade C or above (or equivalent) or 6 months experience in a similar role
- Can demonstrate teamwork, good communication and working on own initiative
- The job requires a high degree of physical fitness in order to handle large and heavy cases of produce
- Previous cash handling experience would be advantageous but not essential as all training will be provided
Are you ready to make a difference? Apply now and join us in creating a future where business success and positive change go hand in hand
Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.
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Locations
General Assistant employer: Musgrave Group
Contact Detail:
Musgrave Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land General Assistant
β¨Tip Number 1
Familiarise yourself with Musgrave's values and mission. Understanding their commitment to community and sustainability will help you align your answers during the interview, showing that you're a good fit for their culture.
β¨Tip Number 2
Prepare to discuss your teamwork skills. Since the role requires working well with others, think of examples from your past experiences where you successfully collaborated with a team to achieve a goal.
β¨Tip Number 3
Show enthusiasm for customer service. Be ready to share instances where you went above and beyond for a customer, as this is crucial for the General Assistant role at SuperValu.
β¨Tip Number 4
Research common retail scenarios and how to handle them. Being prepared to discuss how you would manage stock rotation or assist customers at checkouts can demonstrate your readiness for the role.
We think you need these skills to ace General Assistant
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the General Assistant position. Tailor your application to highlight how your skills and experiences align with what Musgrave is looking for.
Craft a Strong CV: Create a CV that showcases your relevant experience, even if it's not directly in retail. Emphasise any customer service roles or teamwork experiences, and ensure your GCSE Maths and English qualifications are clearly stated.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your positive attitude and willingness to learn, as these traits are important to Musgrave. Be sure to connect your personal values with their commitment to community and sustainability.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Musgrave Group
β¨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Musgrave values a positive attitude, so let your passion for providing excellent customer service shine through during the interview.
β¨Highlight Teamwork Skills
Since the role requires working as part of a team, be prepared to share examples of how you've successfully collaborated with others in previous roles or experiences. This will demonstrate that you can contribute positively to the team environment.
β¨Prepare for Common Questions
Anticipate questions related to customer service scenarios, stock management, and health and safety practices. Think of specific examples from your past experiences that showcase your ability to handle these situations effectively.
β¨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the company culture, training opportunities, or community involvement. This shows your genuine interest in the role and helps you determine if it's the right fit for you.