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For Companies At a Glance
- Tasks: Provide exceptional customer service and manage stock in a vibrant retail environment.
- Company: Join Musgrave, a leading family-owned business with 140 years of food innovation.
- Benefits: Enjoy weekly pay, enhanced maternity/paternity leave, and discounts on shopping and gym memberships.
- Why this job: Be part of a supportive team that values your growth and makes a positive community impact.
- Qualifications: No experience needed; just bring a positive attitude and GCSE Maths and English at Grade C or above.
- Other info: Flexible part-time hours available, perfect for students looking to balance work and studies.
We are recruiting for a General Assistant, The role is part time, 4 – 16 hours available, permanent contracts.
Musgrave is one of the Europe’s most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one-in-three people in Ireland through 18 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place. We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve. We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world, and we will support our suppliers and customers to make a difference too.
Our people are the heart of our business. As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive. We are now inviting applications for the position of General Assistant, SuperValu Strand Road, Derry.
The Role
The role of a general assistant is to go above and beyond to provide an exceptional shopping experience for our customers, through merchandising stock and serving the public.
Responsibilities
- Serving customers via manned or self-scan checkouts, whilst providing excellent customer service.
- Merchandising, ordering, date checking and rotation of stock in all areas of the store including fresh, ambient, and frozen.
- Adhere to company and health and safety policy and procedures to protect yourself, customers, colleagues, and 3 rd parties.
- Ensure a high standard of work in everything you do.
- Stock take preparation and counting, as and when required.
What’s in it for you?
- A great place to work where colleagues are like family.
- Weekly paid
- Enhanced maternity pay, eligibility applies.
- Paternity pay, eligibility applies.
- Employee Assist Programme
- Wellbeing incentives and discounted gym memberships
- Discount card for store shopping, for you and one nominated user
- Get involved in a range of fundraising activities with our long-standing charity partners
- Learning and development opportunities for career progression
- Musgrave institute
- Graduate programs, eligibility applies.
- As well as extra discounts on days out, cinema tickets and much more.
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The ideal candidate will have/be:
Role Criteria
No need to worry if you have no previousretail experience, full training will be provided.
We are looking for someone who has a positive attitude, works well as part of a team and is open to learning and expanding on their skill set.
- GCSE Maths and English, Grade C or above (or equivalent) and/or 6 months previous experience gained in retail or customer service role.
- Previous experience of working in a team
Please note, based on the response, Musgrave may need to shortlist based on the desirable criteria.
Musgrave is an equal opportunities employer.
We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.
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Locations
General Assistant employer: Musgrave Group
Contact Detail:
Musgrave Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Familiarise yourself with Musgrave's values and mission. Understanding their commitment to community and sustainability will help you align your answers during the interview, showing that you're a good fit for their culture.
✨Tip Number 2
Prepare to discuss your teamwork skills. Since the role requires working well with others, think of examples from your past experiences where you successfully collaborated with a team to achieve a goal.
✨Tip Number 3
Show enthusiasm for customer service. Be ready to share instances where you went above and beyond for a customer, as this is crucial for the General Assistant role at SuperValu.
✨Tip Number 4
Research common retail scenarios and how to handle them. Being prepared to discuss how you would manage stock rotation or assist customers at checkouts can demonstrate your readiness for the role.
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the General Assistant position. Tailor your application to highlight how your skills and experiences align with what Musgrave is looking for.
Craft a Strong CV: Create a CV that showcases your relevant experience, even if it's not directly in retail. Emphasise any customer service roles or teamwork experiences, and ensure your GCSE Maths and English qualifications are clearly stated.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your positive attitude and willingness to learn, as these traits are important to Musgrave. Be sure to connect your personal values with their commitment to community and sustainability.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Musgrave Group
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Musgrave values a positive attitude, so let your passion for providing excellent customer service shine through during the interview.
✨Highlight Teamwork Skills
Since the role requires working as part of a team, be prepared to share examples of how you've successfully collaborated with others in previous roles or experiences. This will demonstrate that you can contribute positively to the team environment.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, stock management, and health and safety practices. Think of specific examples from your past experiences that showcase your ability to handle these situations effectively.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the company culture, training opportunities, or community involvement. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
