At a Glance
- Tasks: Assist customers with inquiries and provide updates on their vehicles.
- Company: Join a prestigious car dealership known for its quality service and support.
- Benefits: Enjoy competitive salary, bonuses, and ongoing training in a dynamic environment.
- Why this job: Be part of a successful brand transitioning to hybrid and electric vehicles.
- Qualifications: 1+ years experience in a similar role; passion for customer service and sales required.
- Other info: Opportunity for career progression and development in a reputable dealer group.
The predicted salary is between 29500 - 35500 £ per year.
Role – Service Advisor/Service Receptionist Salary – £29,000 basic OTE £34,000 Location – Stockport Richard Abson Group are helping a premium car dealership in Stockport, to find them a quality Service Advisor / Service Receptionist. The business is a well-known and reputable dealer group in the area, working with several brands. They’re offering progression, support, and fantastic training. This is an amazing opportunity to work with a hugely successful, prestige brand and supported by an outstanding employer, who are willing to continually invest in your training and development as the brand moves towards the new hybrid and electric era and continue to remain relevant and at the top of their game. As a Service Advisor / Service Receptionist, you will be assisting customers with enquiries, technical information and providing progress updates on their vehicles. As well as sales of Service Plans, and additional services. Requirements to be considered for the role of Service Advisor / Service Receptionist: * At least 1 years’ experience in the same role or similar (within the main dealer network). * Enthusiasm and passionate about customer service and sales. * Use of Kerridge and 1Link (preferred). Salary and working hours: The business is offering a competitive basic salary of up to £29,000, with additional (uncapped) bonus\’ for hours sold, up/cross-sales, and service plan sales – earning between £34,000 – £36,000. Working hours are Monday to 8am-5:30pm and 1 in 3 Saturday mornings (Paid at time & Half)!!! If this role is of interest to you then please APPLY NOW! Or contact Jake Jones at Richard Abson Group
Service Advisor Motor Trade Job employer: Richard Abson Group
Contact Detail:
Richard Abson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor Motor Trade Job
✨Tip Number 1
Familiarize yourself with the specific brands that the dealership works with. Understanding their unique selling points and customer service expectations can give you an edge during your interview.
✨Tip Number 2
Highlight your previous experience in customer service and sales, especially if it relates to the motor trade. Be ready to share specific examples of how you've successfully assisted customers or increased sales.
✨Tip Number 3
If you have experience with Kerridge and 1Link, make sure to mention it. If not, consider doing a bit of research or even a short online course to familiarize yourself with these systems before the interview.
✨Tip Number 4
Show your enthusiasm for the automotive industry and the shift towards hybrid and electric vehicles. Being knowledgeable about current trends can demonstrate your commitment to the role and the future of the industry.
We think you need these skills to ace Service Advisor Motor Trade Job
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales, particularly in the motor trade. Include specific examples of how you've assisted customers and contributed to sales in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your passion for customer service and any experience with Kerridge and 1Link, as these are preferred skills for the position.
Highlight Your Achievements: In both your CV and cover letter, emphasize any achievements related to sales or customer satisfaction. Use metrics where possible, such as percentage increases in sales or customer feedback scores.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Richard Abson Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to assist customers in previous roles, as this will demonstrate your commitment to providing excellent service.
✨Familiarize Yourself with Kerridge and 1Link
Since experience with Kerridge and 1Link is preferred, take some time to familiarize yourself with these systems before the interview. If you have any experience using similar software, be ready to discuss that as well.
✨Prepare for Technical Questions
As a Service Advisor, you'll need to provide technical information to customers. Brush up on common vehicle issues and solutions, and be prepared to answer questions about how you would handle specific customer inquiries.
✨Highlight Your Sales Experience
Since the role involves selling service plans and additional services, be sure to highlight any relevant sales experience. Discuss your approach to upselling and how you've successfully met sales targets in the past.