Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support young people in housing management and help them achieve independence.
- Company: Your Housing Group tackles the UK's housing crisis with quality, affordable homes.
- Benefits: Enjoy a salary of £25,625, 25 days annual leave, and a comprehensive benefits package.
- Why this job: Make a real difference in young people's lives while working in a supportive environment.
- Qualifications: Engage with diverse young people; knowledge of housing management and welfare benefits is essential.
- Other info: Flexible hours and a positive workplace culture await you at Coops Foyer!
The predicted salary is between 22600 - 28500 £ per year.
Job Title: Accommodation & Support Officer
Contract: Permanent
Location: Coops Foyer, Wigan, WN1 1HN
Weekly Hours: 35hrs per week
Introduction
This is an exciting opportunity for an Accommodation & Support Officer at Coops Foyer, Wigan.
Coops Foyer is accredited with the Foyer Federation, which means we adopt an asset-based approach called Advantaged Thinking, encouraging young people experiencing homelessness to aim high, dream big, and fulfill their ambitions!
About the Role
We are looking for a passionate Accommodation & Support Officer who shares our commitment.
Working Week
The role involves a 35-hour week, Monday-Friday, with negotiable hours between 8am-8pm. Flexibility is appreciated to meet the needs of the young people in the Foyer.
Responsibilities
- Deliver a comprehensive supported housing management service at the Foyer.
- Organize and manage time effectively, adapting to the varied needs of young people.
- Handle application processes via housing gateway, manage voids, license fee payments, housing benefit payments, and advise on housing and welfare matters.
- Make a positive impact on young people\’s lives, helping address homelessness and supporting their journey to independence.
What We Are Looking For
To succeed as an Accommodation & Support Officer, you will have:
- The ability to engage with a diverse range of young people.
- Tenacity in seeking the best outcomes for young people.
- Experience of the welfare benefits system.
- Knowledge of housing management.
Ideally, you will also be able to demonstrate:
- Empathy towards young people.
- Attention to detail and accuracy with figures.
Additional Information
This role is suited to someone who enjoys working with young people, assisting with their financial wellbeing, and enabling them to progress in housing.
For more details, please review the full role profile on our website: www.yourhousinggroup.co.uk/careers.
Benefits
We offer a salary of £25,625 for a 35-hour week, 25 days of annual leave (plus bank holidays), and a comprehensive benefits package including a contributory pension (up to 8%), Healthcare cash plan, and various discounts on leisure and shopping.
While based at Coops Foyer, you will have access to Youggle House, our wellbeing and meeting space in Birchwood, Wigan, and may be required to travel there for team meetings.
About Us
Your Housing Group is a registered social landlord committed to providing quality, affordable homes and tackling the UK\’s housing crisis. We are proud to be a sector-leading employer, with over 88% of staff recommending us as a great place to work.
Additional Requirements
This role is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Successful applicants will be required to complete an Enhanced DBS check.
Closing Date
17th July 2025. We review applications as received and may close early, so early application is encouraged.
Diversity and Inclusion
We value diversity and encourage applications from all communities. We operate a Guaranteed Interview Scheme for applicants with disabilities who meet minimum role requirements. We also consider potential conflicts of interest or security issues in applications from our customers.
Staff Recommendations
91% of our staff would recommend Your Housing Group as a great place to work!
#J-18808-Ljbffr
Accommodation & Support Officer employer: Your Housing Group
Contact Detail:
Your Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation & Support Officer
✨Tip Number 1
Familiarise yourself with the principles of Advantaged Thinking, as this is a core approach at Coops Foyer. Understanding how to apply this mindset can help you connect better with the young people you'll be supporting.
✨Tip Number 2
Network with professionals in the housing and welfare sectors. Attend local events or workshops to meet people who work in similar roles, as they can provide insights and potentially refer you to opportunities.
✨Tip Number 3
Demonstrate your commitment to helping young people by volunteering or getting involved in community projects related to homelessness or youth support. This hands-on experience will make your application stand out.
✨Tip Number 4
Research Your Housing Group and its values thoroughly. Being able to articulate how your personal values align with theirs during any discussions will show your genuine interest in the role and the organisation.
We think you need these skills to ace Accommodation & Support Officer
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Accommodation & Support Officer position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have working with young people, particularly in housing or support roles. Mention specific examples that demonstrate your ability to engage with diverse groups and handle welfare benefits.
Showcase Your Passion: Express your commitment to helping young people overcome challenges and achieve independence. Use your cover letter to share personal motivations or experiences that drive your passion for this role.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A well-presented application reflects attention to detail, which is crucial for this role.
How to prepare for a job interview at Your Housing Group
✨Show Your Passion for Supporting Young People
Make sure to express your genuine enthusiasm for working with young people. Share any relevant experiences that highlight your commitment to helping them overcome challenges, especially in relation to homelessness.
✨Demonstrate Knowledge of Housing Management
Familiarise yourself with the key aspects of housing management and welfare benefits. Be prepared to discuss how you would handle specific scenarios related to housing applications and financial advice.
✨Highlight Your Empathy and Communication Skills
During the interview, showcase your ability to engage with a diverse range of individuals. Use examples from your past experiences to illustrate how you've effectively communicated and built rapport with young people.
✨Prepare Questions About the Role
Have thoughtful questions ready about the role and the organisation. This shows your interest and helps you understand how you can contribute to the team and the young people at Coops Foyer.
