At a Glance
- Tasks: Handle customer inquiries and manage bookings in a fast-paced environment.
- Company: Join the Manly Observer, a local news service dedicated to fair reporting.
- Benefits: Enjoy a supportive team atmosphere with opportunities for career growth.
- Why this job: Make a difference in your community by supporting independent journalism.
- Qualifications: Must have transport/logistics experience and strong admin skills.
- Other info: Full-time role, Monday to Friday, 9 AM to 5 PM.
The predicted salary is between 28800 - 48000 £ per year.
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Position: Customer Support – Belrose – Full Time
Location: Belrose, NSW | Full-time, Mon–Fri, 9 AM–5 PM
We are seeking a detail-oriented professional to handle customer inquiries, pallet management, and bookings in a fast-paced environment.
Must-have skills: Transport/logistics experience, strong admin skills, adaptability, and a problem-solving mindset.
Join a growing, family-owned company with opportunities for career growth and a supportive team.
Help support the Manly Observer\’s independent local journalism.
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About Us
The Manly Observer is an independent, hyperlocal news service covering the Northern Beaches in Sydney, focusing on Manly to Dee Why. We maintain a fair and non-sensationalist approach to reporting. Run by locals for locals, we rely on your news tips and support to continue our work.
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Customer Support – Belrose – Full Time employer: Manly Observer
Contact Detail:
Manly Observer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support – Belrose – Full Time
✨Tip Number 1
Familiarise yourself with the local area, especially the Northern Beaches. Understanding the community and its needs will help you connect better with customers and demonstrate your commitment to supporting local journalism.
✨Tip Number 2
Brush up on your transport and logistics knowledge. Since the role involves pallet management and bookings, being well-versed in these areas will show that you're ready to hit the ground running.
✨Tip Number 3
Prepare to showcase your problem-solving skills during the interview. Think of specific examples from your past experiences where you've successfully resolved customer issues or improved processes.
✨Tip Number 4
Emphasise your adaptability in a fast-paced environment. Be ready to discuss how you've managed multiple tasks or adapted to changes in previous roles, as this is crucial for success in customer support.
We think you need these skills to ace Customer Support – Belrose – Full Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills. Tailor your application to highlight your experience in customer support, transport/logistics, and problem-solving.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience. Focus on your administrative skills and any previous roles in customer support or logistics that demonstrate your adaptability and attention to detail.
Write a Strong Cover Letter: In your cover letter, express your passion for supporting local journalism and how your skills align with the company's mission. Mention specific examples of how you've successfully handled customer inquiries or managed logistics in the past.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Manly Observer
✨Show Your Passion for Local Journalism
Make sure to express your enthusiasm for supporting independent journalism during the interview. Share any personal experiences or connections you have with local news, as this will demonstrate your alignment with the company's values.
✨Highlight Relevant Experience
Be prepared to discuss your transport/logistics experience in detail. Provide specific examples of how you've successfully managed customer inquiries and bookings in a fast-paced environment, showcasing your strong admin skills.
✨Demonstrate Problem-Solving Skills
Prepare to discuss scenarios where you've had to think on your feet and solve problems quickly. This role requires adaptability, so sharing concrete examples will help illustrate your problem-solving mindset.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and its mission. Inquire about opportunities for career growth or how the team supports each other, which will reflect your desire to be part of their supportive environment.