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- Tasks: Assist Child Protection Specialists in delivering family-centered services and ensuring child safety.
- Company: Join the Montana Department of Public Health and Human Services, dedicated to improving community health and well-being.
- Benefits: Enjoy healthcare coverage, retirement plans, paid leave, and potential telework options.
- Why this job: Make a meaningful impact on children's lives while working in a supportive and empowering environment.
- Qualifications: High school diploma and two years of relevant experience; strong communication and relationship-building skills required.
- Other info: Potential for a pay increase in 2026 and opportunities for advancement within the largest state agency.
Position Title:
To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at www.statecareers.mt.gov .
The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child and Family Services Division.
This position provides assistance to the Child Protection Specialist in delivering family-centered services within a trauma-informed system to assure safety, permanency, and well-being for children who are at risk of or have been subjected to child maltreatment.Responsibilities of this position include:1)Providing oral and written reports to the Child Protection Specialists regarding contacts with children and families in an effort to achieve positive outcomes; 2) Schedules and coordinates appointments and meetings; 3) Supervises and documents parent/child interactions during visitations; and 4) Assists in meeting documentation requirements to assure compliance with statutory and policy requirements regarding safety, permanency, and well-being.
Why Join DPHHS
Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.
The State of Montana\’s comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities w hether you are joining the workforce or have several years of experience.
Qualifications for this Career Opportunity
- Ability to develop respectful, constructive, and cooperative working relationships with others and engage families and children
- Ability to be aware of others’ reactions and understand why they react as they do
- Ability to communicate both orally and in writing
- Ability to maintain confidentiality
- Ability to operate a personal computer and general office equipment as necessary to complete essential functions, including using spreadsheet, word processing, database, email, internet and other computer programs
- Basic knowledge of child development and parenting skills
- High school diploma or the equivalent
- Two years of social services work experience, or other directly related work experience, working with children and families in difficult and sometimes volatile situations
- Other combinations of related education and work experience may be considered on a case-by-case basis
- Experience working with tribal government entities and/or other organizations of native peoples is highly preferred
How to Apply
To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the \”relevant document\” box to ensure your attachments are uploaded correctly to your application for this position.
- Cover Letter – How has your education and/or work experience prepared you to be successful in this position?
- Resume
- References
Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.
Additional Information
This position may be eligible for partial teleworkwithin the state of Montana.Specific conditions will be provided by the supervisor and must adhere to state policy
This position may be eligible for a statutory $1.00 an hour base pay increase July 1, 2026.
Applicant Pool Statement : If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Training Assignment : This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.
Salary: $
22.05 – 22.05 Hourly Telework Eligibility : Telework Eligible (Full-time telework is not available. Telework schedule must be supervisor approved.) Benefits Package Eligibility : Health Insurance, Paid Leave & Holidays, Retirement Plan
Number of Openings
Number of Openings
: 1 Employee Status : Regular Schedule : Full-Time
Job Type
: Standard
Shift
Shift
: Day Job
Travel
: Yes, 25 % of the Time
Primary Location
Primary Location
: Glasgow Agency : Department of Public Health & Human Services Union : Montana Federation of Public Employees
Posting Date
Posting Date
: Jul 8, 2025, 5:52:34 PM Closing Date (based on your computer\’s timezone) : Aug 5, 2025, 5:59:00 AM
Required Application Materials : Cover Letter, Resume, References
Contact Name : Megan Stearman | Contact Email : megan.stearman@mt.gov | Contact Phone : 4064440656 The State of Montana has a decentralized human resources (HR) system. Each agency is responsible for its own recruitment and selection. Anyone who needs a reasonable accommodation in the application or hiring process should contact the agency\’s HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.
State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.
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Social Service Technician employer: Munro Footwear Group
Contact Detail:
Munro Footwear Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social Service Technician
✨Tip Number 1
Familiarise yourself with the Montana Department of Public Health and Human Services' mission and values. Understanding their focus on family-centred services and trauma-informed care will help you align your responses during interviews and discussions.
✨Tip Number 2
Network with current or former employees of DPHHS, especially those in the Child and Family Services Division. They can provide valuable insights into the work culture and expectations, which can be beneficial for your application process.
✨Tip Number 3
Prepare to discuss specific experiences where you've successfully engaged with families and children in challenging situations. Highlighting these examples will demonstrate your ability to handle the responsibilities outlined in the job description.
✨Tip Number 4
Stay updated on current issues and trends in child protection and social services. Being knowledgeable about recent developments can help you stand out during interviews and show your commitment to the field.
We think you need these skills to ace Social Service Technician
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Social Service Technician position. This will help you tailor your application to highlight relevant experiences.
Craft a Compelling Cover Letter: In your cover letter, clearly explain how your education and work experience have prepared you for this role. Use specific examples that demonstrate your ability to work with children and families in challenging situations.
Update Your Resume: Ensure your resume is up-to-date and includes relevant social services experience. Highlight any specific skills mentioned in the job description, such as communication abilities and knowledge of child development.
Gather References: Select references who can speak to your experience working with children and families. Make sure to inform them about the position you are applying for so they can provide relevant insights when contacted.
How to prepare for a job interview at Munro Footwear Group
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Social Service Technician. Familiarise yourself with the key tasks such as providing reports, scheduling appointments, and supervising visitations. This will help you articulate how your experience aligns with the job.
✨Showcase Your Communication Skills
Since the role requires strong oral and written communication skills, prepare examples from your past experiences where you effectively communicated with families or colleagues. Be ready to discuss how you maintain confidentiality while sharing important information.
✨Demonstrate Empathy and Understanding
The position involves working with children and families in challenging situations. Be prepared to discuss how you build respectful and constructive relationships, and share any relevant experiences that highlight your ability to empathise and engage with vulnerable individuals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-life scenarios. Think of examples where you had to navigate difficult situations, especially those involving child protection or family services, and be ready to explain your thought process and actions.
