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- Tasks: Coordinate installations and support retailers while ensuring customer satisfaction.
- Company: Join Virtual Bridges, a dynamic company focused on excellent customer service.
- Benefits: Enjoy a hybrid work model, competitive salary, and various perks.
- Why this job: Be the key link between teams, solve problems, and enhance customer experiences.
- Qualifications: Strong admin skills, IT savvy, and experience in customer service are essential.
- Other info: This is a 9-month contract role based in modern offices at Watford Junction.
The predicted salary is between 16200 - 19800 ÂŁ per year.
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2 days ago Be among the first 25 applicants
Join to apply for the Customer Support /Coordinator FTC -ASAP role at Virtual Bridges
Customer Support / Coordinator – asap 9month Contract.
Are you a great organiser who loves working with people and solving problems? We\’re looking for a Customer Support/ Coordinator to help deliver and manage installations, removals and making sure everything runs smoothly, and customers stay happy.
You\’ll be the go-to person between our internal teams, third-party partners, and retailers, helping to keep our operations on track and our service excellent.
What You\’ll Do
- Coordinate installations and changes in retail stores
- Support retailers and resolve issues quickly and professionally
- Work closely with internal teams and partners to meet targets
- Keep systems and data accurate and up to date
- Help improve processes to make things better for customers
What We\’re Looking For
- Strong admin and coordination skills
- Experience with Microsoft Office & IT Savvy
- A great communicator who enjoys helping customers
- Good at multitasking and problem-solving
- Experience in customer service or working with retail partners
- Able to work well with internal teams and external suppliers
This is a permanent role, Full time, Hybrid role after training, located in a Watford Junction in new fancy offices, ÂŁ27k salary prorated, 9months contract and lots of benefits.
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
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Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Customer Service
-
Industries
Administrative and Support Services
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Customer Support /Coordinator FTC -ASAP employer: Virtual Bridges
Contact Detail:
Virtual Bridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support /Coordinator FTC -ASAP
✨Tip Number 1
Familiarise yourself with the company and its operations. Understanding how Virtual Bridges coordinates installations and manages customer relationships will help you speak confidently about how you can contribute to their success.
✨Tip Number 2
Brush up on your problem-solving skills. Be prepared to discuss specific examples of how you've resolved customer issues in the past, as this role requires quick thinking and effective communication.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Demonstrate your organisational skills by preparing a list of questions for the interview. This shows your proactive approach and genuine interest in the role, making you stand out as a candidate.
We think you need these skills to ace Customer Support /Coordinator FTC -ASAP
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your strong admin and coordination skills, as well as any experience you have in customer service or working with retail partners. Use specific examples to demonstrate your problem-solving abilities.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and explain why you're a great fit. Mention your communication skills and your ability to multitask, as these are key qualities the company is looking for.
Showcase Relevant Experience: If you have experience with Microsoft Office or IT, be sure to include this in your application. Highlight any previous roles where you coordinated projects or supported customers, as this will strengthen your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Virtual Bridges
✨Showcase Your Organisational Skills
As a Customer Support Coordinator, you'll need to demonstrate your ability to organise and manage multiple tasks. Prepare examples from your past experiences where you successfully coordinated projects or resolved issues efficiently.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you've helped customers or worked with teams in the past.
✨Familiarise Yourself with Microsoft Office
Since the job requires IT savvy, make sure you're comfortable using Microsoft Office tools. Brush up on Excel for data management and PowerPoint for presentations, as these skills may come up during the interview.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you handle challenges. Think of specific instances where you solved problems for customers or improved processes, and be ready to discuss your thought process and outcomes.
