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- Tasks: As a Case Administrator, you'll support probation staff and manage essential case information.
- Company: Join the Probation Service, dedicated to public safety and rehabilitation.
- Benefits: Enjoy a rewarding career with opportunities for personal growth and teamwork.
- Why this job: Make a real impact by helping individuals turn their lives around in a supportive environment.
- Qualifications: Strong communication skills, basic numeric abilities, and proficiency in MS Office are essential.
- Other info: Be part of a diverse team committed to sharing knowledge and expertise.
The predicted salary is between 23250 - 25210 £ per year.
Case Administrator
Salary: £23,250 – £25,210
Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. It’s an extraordinary role.
There are many reasons to join the Probation Service. What will yours be?
About the role
This is an administrative job within the Probation Service.
Helping people turn their lives around is immensely rewarding. Case administrators play a key role within the Probation Service, supporting probation staff to work with offenders.
As a Case Administrator, you will ensure:
- all processes run efficiently
- systems are maintained properly
- probation information is collated and prepared for case files
You will use your strong communication skills to handle enquiries from colleagues, agencies and offenders in a busy environment.
About you
For us, your personal qualities are just as important as your skills and experience.
You should:
- be able to communicate with all kinds of individuals, including people in crisis
- be capable of thinking on your feet and comfortable working independently in a busy environment
- hold basic numeric skills
- hold good keyboard and IT skills including proficiency in MS Office Word, basic skills in Excel and an ability to use databases
About us
Our role is to support their rehabilitation and protect the public.
People come from all walks of life to form one team in the Probation Service.
Join us and you’ll be part of a supportive team that thrives on sharing knowledge and expertise.
If this sounds like you, apply now.
Case Administrator employer: Ministry of Justice
Contact Detail:
Ministry of Justice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Administrator
✨Tip Number 1
Familiarize yourself with the Probation Service's mission and values. Understanding their commitment to rehabilitation and public safety will help you align your responses during the interview, showcasing your passion for the role.
✨Tip Number 2
Practice your communication skills by engaging in conversations with diverse individuals. This will prepare you for the dynamic environment of a Case Administrator, where you'll need to interact with colleagues and offenders effectively.
✨Tip Number 3
Brush up on your IT skills, especially in MS Office and databases. Being proficient in these tools is crucial for managing case files and ensuring efficient processes, so consider taking an online course if needed.
✨Tip Number 4
Prepare for situational questions that assess your ability to think on your feet. Reflect on past experiences where you had to make quick decisions or handle crises, as this will demonstrate your capability to thrive in a busy environment.
We think you need these skills to ace Case Administrator
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Case Administrator position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous administrative experience or roles where you supported teams. Mention specific examples of how you've used your communication skills in challenging situations.
Showcase Your Skills: Make sure to highlight your IT skills, especially your proficiency in MS Office Word and basic Excel. If you have experience with databases, mention that too, as it is relevant to the role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for helping others and your understanding of the Probation Service's mission. Explain why you want to be a Case Administrator and how your personal qualities align with the role.
How to prepare for a job interview at Ministry of Justice
✨Show Your Communication Skills
As a Case Administrator, you'll need to communicate effectively with various individuals, including those in crisis. Prepare examples from your past experiences where you successfully handled difficult conversations or inquiries.
✨Demonstrate Your Organizational Abilities
Highlight your ability to maintain efficient processes and manage case files. Be ready to discuss how you prioritize tasks and ensure that all information is accurately collated and prepared.
✨Emphasize Your IT Proficiency
Since the role requires good keyboard and IT skills, especially in MS Office, brush up on your Excel basics and be prepared to discuss how you've used these tools in previous roles.
✨Exhibit Problem-Solving Skills
The job involves thinking on your feet in a busy environment. Prepare to share instances where you had to quickly adapt to changing situations or solve unexpected problems independently.
