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- Tasks: Lead data-driven timetable modelling to enhance railway operations and customer satisfaction.
- Company: Join West Midlands Trains, delivering 1,300 journeys daily for over 60 million passengers yearly.
- Benefits: Enjoy a salary up to £50,000, free travel, retail discounts, and career development opportunities.
- Why this job: Make a real impact on the future of railways while working in a collaborative and dynamic environment.
- Qualifications: Degree-level education with strong analytical skills and experience in railway performance or operational modelling.
- Other info: This is a full-time, permanent role based in Birmingham with significant responsibility and visibility.
The predicted salary is between 36000 - 60000 £ per year.
As part of the Transport UK Group, West Midlands Trains delivers around 1,300 train journeys a day, for more than 60 million passengers a year, across our two brands – London Northwestern and West Midlands Railways.
We are committed to delivering a safe and reliable train service, by investing in our fleet of trains, stations and employees. As part of this investment, we are looking to recruit a Performance Modelling Manager to lead the development and implementation of data-driven timetable modelling for our railway operations. This pivotal role will manage the relationship with a chosen modelling provider and use performance insights to shape operational change. This role is Full Time, Permanent and based in Birmingham.
The role will be responsible to produce performance models, interpreting their outputs and leading the integration of recommendations into real-world improvements – driving reliability, efficiency, and customer satisfaction.
This is a highly visible role with significant responsibility to influence over how we shape our future railway – both tactically and strategically – with a direct impact on performance, customer experience, and long-term business planning.
Knowledge and Experience
- Strong experience in railway performance, timetable planning, and/or operational modelling.
- Proven ability to lead projects and implement performance-based recommendations.
- Experience using modelling tools (e.g. Trenissimo, RailSys, MOIRA, TPS, or similar).
- Educated to degree level with an analytical mindset with the ability to interpret complex data and make informed decisions.
- Confident communicator with experience influencing cross-functional stakeholders.
- Strategic thinker with the drive to convert data into action.
- Good negotiator with proven ability to influence stakeholders.
- Experience managing suppliers or consultancy partners.
- Collaborative approach to work.
- Adaptable, proactive and works on own initiative.
- Manages risk and opportunity.
- Able to prioritise tasks in a busy environment and manage workload appropriately.
What are the salary and benefits?
- Salary – Up to £50,000 depending on experience
- Final salary pension – one of the best pension schemes available
- Free travel on all our trains and those of other train companies within our parent group company – for you, your partner and any dependent children
- 75% off all other train company travel tickets
- Retail discounts
- Career development opportunities
Due to the volume of applications we receive the advert may close earlier than the published closing date. Please submit your application as soon as possible to avoid missing out.
As an inclusive employer, we welcome applications from all backgrounds and ensure no-one receives less favourable treatment on the grounds of age, disability, gender, race/ethnicity, religion, belief and sexual orientation.
Applications will be considered from colleagues with 6 months experience, after completion of their probationary period and a full check of absence and disciplinary records.
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Performance Modelling Manager [NEW] employer: Abellio
Contact Detail:
Abellio Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance Modelling Manager [NEW]
✨Tip Number 1
Familiarise yourself with the specific modelling tools mentioned in the job description, such as Trenissimo or RailSys. Having hands-on experience or even a basic understanding of these tools can set you apart during interviews.
✨Tip Number 2
Network with professionals in the railway industry, especially those involved in performance modelling and timetable planning. Engaging with them on platforms like LinkedIn can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss real-world examples where you've successfully implemented data-driven recommendations. Highlighting your ability to influence stakeholders and drive operational change will demonstrate your fit for this pivotal role.
✨Tip Number 4
Stay updated on current trends and challenges in the railway sector, particularly around performance and customer satisfaction. Showing that you understand the industry's landscape can impress interviewers and showcase your strategic thinking.
We think you need these skills to ace Performance Modelling Manager [NEW]
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Performance Modelling Manager position. Understand the key responsibilities and required skills, such as experience in railway performance and operational modelling.
Tailor Your CV: Customise your CV to highlight relevant experience in railway performance, timetable planning, and any specific modelling tools you have used. Emphasise your project leadership and ability to implement performance-based recommendations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your analytical mindset and strategic thinking. Use specific examples from your past experiences to demonstrate how you can convert data into actionable insights that drive improvements.
Highlight Communication Skills: In your application, emphasise your confident communication skills and experience in influencing cross-functional stakeholders. This is crucial for the role, so provide examples of how you've successfully managed relationships with suppliers or consultancy partners.
How to prepare for a job interview at Abellio
✨Showcase Your Analytical Skills
As a Performance Modelling Manager, you'll need to demonstrate your ability to interpret complex data. Prepare examples of how you've used data-driven insights to influence operational changes in previous roles.
✨Familiarise Yourself with Modelling Tools
Make sure you have a good understanding of the modelling tools mentioned in the job description, such as Trenissimo or RailSys. If possible, brush up on your skills or even take a quick online course to show your commitment and knowledge.
✨Prepare for Stakeholder Engagement
This role requires strong communication skills to influence cross-functional stakeholders. Think of instances where you've successfully negotiated or collaborated with others, and be ready to discuss these experiences during the interview.
✨Demonstrate Strategic Thinking
The company is looking for someone who can convert data into actionable strategies. Be prepared to discuss how you've approached strategic planning in the past and how you would apply that thinking to improve railway performance.
