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- Tasks: Join our team as a Service Technician, performing repairs and diagnostics on vehicles.
- Company: Harwoods Group is a family-owned automotive retailer with a strong focus on values and colleague development.
- Benefits: Enjoy a 4-day work week, annual bonuses, 25 days leave, and state-of-the-art facilities.
- Why this job: Be part of a dynamic team, engage in professional development, and work with top automotive brands.
- Qualifications: Level 2 qualified technician with experience and enthusiasm for vehicle technology.
- Other info: Opportunity to learn about Hybrid and BEV technologies in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
Benefits for a Basingstoke JLR Technician Include:
- 4 DAYS A WEEK Working Pattern
- Annual bonus potential of £18,396
- 25 days annual leave + Bank Holidays
- State-of-the-art facilities
- Company pension scheme
- Employee referral programme
- Industry-leading onboarding and induction programme
JLR Basingstoke has a new Aftersales Manager, Ben, who is happy to discuss opportunities to join the growing team at Basingstoke.
JOB PURPOSE
Department/Business/Location:
Reports to:
Workshop Controller and Aftersales Manager
Direct Reports:
N/A
KEY RESPONSIBILITIES
This Job Description is not contractual, and the content may be updated at any time.
- Carry out repairs and servicing to the highest standards and to the appropriate specification.
- Use diagnostic equipment and systematic approaches to diagnose and rectify vehicle faults, as instructed.
- Ensure understanding of the latest vehicle technology and undertake relevant training.
- Observe safe working practices for oneself and others.
- Adhere to manufacturer and dealer quality standards.
- Collaborate with colleagues and supervisors to meet deadlines and quality standards.
- Complete service documentation (electronic job sheets, PDI’s, service reports) per brand standards and site requirements.
- Perform high-quality vehicle health checks and videos promptly.
- Maintain workshop health & safety and housekeeping standards, including proper use of tools.
- Engage in professional development through manufacturer training, including Hybrid and BEV technologies.
Skills & Requirements
- Competency in numeracy, literacy, and IT.
- Energy and enthusiasm.
Experience
- Manufacturer training and qualifications.
The Harwoods Way
Harwoods Group is a values-led, family-owned automotive retail group founded in 1931. Our core values are:
- Treasure our people and customers
- Challenge ourselves to grow & improve
- Take responsibility
- Work as one team
- Inject energy and fun into our work
We are a top 30 automotive dealer group by annual turnover, representing brands such as Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, INEOS, BYD, BMW & Mini (Service), and MAN. We operate across five counties in South East England: Surrey, East Sussex, West Sussex, Wiltshire, and Hampshire.
With a colleague engagement score of 72%, we prioritize industry-leading people development, including recruitment, onboarding, induction, probation, one-to-ones, Harwoods Academy, succession planning, and colleague recognition. We now have approximately 1,100 colleagues across 28 state-of-the-art facilities.
We demand the best for our colleagues and customers. We look forward to your application at recruitment@harwoods.co.uk.
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Technician -4 DAY WEEK (Service Technician- Level 2 qualified ) -Basingstoke JLR employer: Harwoods Group
Contact Detail:
Harwoods Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technician -4 DAY WEEK (Service Technician- Level 2 qualified ) -Basingstoke JLR
✨Tip Number 1
Familiarise yourself with the latest vehicle technologies, especially Hybrid and BEV systems. This knowledge will not only impress during discussions but also show your commitment to staying updated in the automotive field.
✨Tip Number 2
Reach out to Ben, the new Aftersales Manager, for an informal chat about the role. Building a rapport with him can give you insights into what the team values and help you stand out as a candidate.
✨Tip Number 3
Highlight any previous experience with diagnostic equipment and systematic fault rectification in your conversations. Being able to discuss specific examples will demonstrate your hands-on skills and problem-solving abilities.
✨Tip Number 4
Show enthusiasm for professional development opportunities offered by the company. Expressing a willingness to engage in ongoing training can set you apart as a proactive and dedicated technician.
We think you need these skills to ace Technician -4 DAY WEEK (Service Technician- Level 2 qualified ) -Basingstoke JLR
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and requirements for the Technician position. Tailor your application to highlight how your skills and experience align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in automotive repair and servicing, particularly with diagnostic equipment. Mention any manufacturer training or qualifications that are relevant to the role.
Showcase Your Skills: Make sure to include specific examples of your competencies in numeracy, literacy, and IT. Discuss your energy and enthusiasm for the role, as well as your commitment to professional development and learning about new vehicle technologies.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are a great fit for the Basingstoke JLR team. Mention your understanding of their values and how you embody them in your work.
How to prepare for a job interview at Harwoods Group
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Service Technician at Basingstoke JLR. Familiarise yourself with the key tasks such as using diagnostic equipment and adhering to quality standards, as this will help you answer questions confidently.
✨Showcase Your Skills
Highlight your technical skills and any relevant manufacturer training you have completed. Be prepared to discuss specific experiences where you've successfully diagnosed and repaired vehicle faults, as this will demonstrate your competency.
✨Emphasise Teamwork
Since collaboration is key in this role, be ready to share examples of how you've worked effectively within a team. Discuss how you’ve contributed to meeting deadlines and maintaining quality standards in previous positions.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. Inquire about the latest vehicle technologies or the professional development opportunities available, showing your enthusiasm for growth and learning in the automotive field.
