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- Tasks: Join our team as a Courier, delivering packages and ensuring customer satisfaction.
- Company: FedEx is the world's largest express transportation company, connecting over 220 countries.
- Benefits: Enjoy competitive pay, training, tuition assistance, and employee discounts.
- Why this job: Be part of a diverse team that values your ideas and invests in your growth.
- Qualifications: Must have a valid driving licence, good communication skills, and a customer-focused attitude.
- Other info: FedEx promotes a culture of innovation and inclusivity, making it a great place to work.
The predicted salary is between 25000 - 37000 £ per year.
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We have an exciting opportunity for you to join our team of Couriers.
Salary: £32,923.80
Days & shift pattern: Monday to Friday, 9am to 7pm
Hours per week: 45.
Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let\’s write our next chapter together.
What you will be doing:
• Representing FedEx in front of our customers, courteously picking up and delivering their packages
• Driving vehicles in FedEx fleet on defined routes in various postcodes, making sure customers’ packages get to the right place, on time
• Making sure vehicles are always operated safely and legally
• Following all FedEx Health and Safety and other company policies and procedures
What do you bring with you:
• Be a reliable team player
• Be energetic and enthusiastic
• Have a strong customer focus
• Have good communication skills
• Have an eye for detail to make sure paperwork is correct
• Holding a valid driving license for type of vehicle assigned is essential and held for 2+ years would be an advantage.
• Adaptability to external driving conditions and circumstances is required
• Commercial driving experience would be an advantage
• Basic geographical knowledge
What do we offer:
• Attractive compensation package
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced-rate shipping
• Great career opportunities
• FedEx is one of the worlds most admired companies and trusted brands year after year
Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path – we’re ready to invest in your development. Join FedEx.
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all
Our Company
FedEx is one of the world\’s largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by \”Fortune\” magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
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Courier/Van employer: FedEx Group
Contact Detail:
FedEx Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Courier/Van
✨Tip Number 1
Familiarise yourself with FedEx's values and culture. Understanding their People-Service-Profit philosophy will help you align your responses during interviews, showcasing how you can contribute to their mission.
✨Tip Number 2
Highlight any previous driving or courier experience you have. If you've worked in a similar role, be ready to discuss specific examples of how you ensured timely deliveries and maintained vehicle safety.
✨Tip Number 3
Demonstrate your customer service skills. Since the role involves direct interaction with customers, think of instances where you've gone above and beyond to provide excellent service.
✨Tip Number 4
Prepare to discuss your adaptability to changing driving conditions. Be ready to share experiences where you've successfully navigated challenges on the road, as this is crucial for the role.
We think you need these skills to ace Courier/Van
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Courier at FedEx. Highlight your relevant experience in your application, especially any customer service or driving roles.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your reliability, communication skills, and any commercial driving experience you may have.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work for FedEx and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at FedEx Group
✨Show Your Customer Focus
As a Courier for FedEx, you'll be representing the company in front of customers. Make sure to highlight your strong customer service skills during the interview. Share examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
✨Demonstrate Your Driving Experience
Since driving is a key part of the job, be prepared to discuss your driving history. Mention any relevant commercial driving experience and ensure you have your driving licence details ready. This will show that you're serious about the role and understand its requirements.
✨Emphasise Teamwork and Reliability
FedEx values team players who are reliable. Be ready to talk about your experiences working in teams and how you contribute to a positive work environment. Highlight instances where your reliability made a difference in your previous jobs.
✨Prepare for Safety and Compliance Questions
Safety is paramount in this role. Familiarise yourself with basic health and safety regulations related to driving and package handling. Be prepared to answer questions about how you ensure compliance with safety protocols in your work.
