Accounts Receivable Collections & Resolutions Analyst – Spanish Speaker

Accounts Receivable Collections & Resolutions Analyst – Spanish Speaker

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid, Glade, Ziploc and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

Accounts Receivable Collections & Resolutions Analyst – Spanish Speaker

This role does not support international relocation

Overview:

Our EMEA Shared Service Centre based in the UK has around 230 people across 3 different functions – Finance, Credit & Collections and Supply Chain. We support over 20 countries and speak around 35 different languages. The SSC is just one of 5 different SCJ businesses based at the Frimley site.

About the role

This role is to Manage the Credit Control and Resolution activities for the Spanish market. Ensuring Customers follow payment terms, validation of deductions and ensuring accurate allocation of customers’ invoices to the correct accrual, investigation and price and freight related activities.

About the Team/Department

The Customer Financial Services (CFS) team is made up of 8 multilingual teams who support our commercial businesses across the EMEA region with their Collections, Resolutions, Cash Allocation and Pricing requirements

Responsibilities:

This role assumes responsibility of managing the credit risk, and resolutions for a portfolio of customer accounts on behalf of EMEA Subsidiaries and Head Quarter. It requires a strong ability to make credit decisions within the DOA framework, to work independently, to proactively chase Receivable items, to raise and deal with customer’s claims, and resolve queries in a timely manner through escalation to Commercial business partners and line Manager.

Collections

• Develop, maintain and improve relationships with internal and external customers
• Minimise the risk of bad and doubtful debts through credit management best practices
• Manage insolvency resolution in conjunction with SSC and local Country management
• Provide timely and accurate Credit reporting to relevant audience
• Ensure customers account reconciliation are completed and accurate
• Comply with Sarbanes & Oxley (SOX) requirements for Accounts Receivable processes

Resolutions

• Manage the customer rebates and promotional invoices, ensuring customers invoices are validated with the accruals tracker and processed in a timely manner
• Manage the creation of Non-Discretionary LTA (Long Term Agreements) and Discretionary Customer agreements, avoiding non-approved expenditure
• Monthly & ad-hoc review of rebate expenditure, including accruals, and providing necessary & meaningful report variance analysis to local Business Team
• Monthly reconciliation of the subsystem (TSM) to SAP GL accounts and month end reporting
• Investigation and Posting of Rebates / Pricing / Freight claims / deductions with local Country commercial and service providers.

Experience you’ll bring:

• Must be fluent in Spanish & English, both written and spoken
• Experience as a Credit Controller or experience in a general finance role
• Proficient in Microsoft Office tools, particularly Excel – Vlookups / Pivot Tables
• A 3rd European language i.e. French, Portuguese, German would be an advantage
• ICM Qualification (nice to have)

Behaviors you’ll need:

• Excellent communication and interpersonal skills
• Strong Proactivity and Personal Ownership Skills
• Process improvement mind set

What’s in it for you?

• Competitive pay & benefits incl Profit Share
• Flexible starting and finishing times + 4.5 day working week
• Study support
• 33 days annual leave including public holidays due to supporting European countries
• Shuttle bus service from local train stations, Cycle to Work Scheme, EV charging points
• Newly refurbished Gym with new Spin Studio

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Inclusion & Diversity

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion .

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