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- Tasks: Welcome visitors and residents, manage bookings, and ensure safety.
- Company: Morgan Hunt is a leading recruitment agency known for its commitment to equal opportunities.
- Benefits: Enjoy weekly pay, flexible night shifts, and opportunities across South London.
- Why this job: Perfect for those seeking flexible work with a positive impact on the community.
- Qualifications: Experience in UK housing or support roles, strong communication skills required.
- Other info: Assistance available for compliance checks; apply now to join our dynamic team!
YMCA St Pauls Group
Hi,
I wanted to get in touch with you regarding a new job opportunity for the role of Housing and support officer in Surbiton. Please find details below.
Job title: Housing and support Officer
Location: Surbiton
Rate: 15.06 per hour
Job Purpose
- To provide housing management and housing related support to a caseload of residents
- To be responsible for the monitoring of all rent accounts ensuring that both personal and housing benefit elements are paid regularly – taking early intervention and prevention action to minimise rent arrears, only taking enforcement action when necessary
- Work collaboratively with other departments – in particular, Facilities and Property Management and other community operations teams (Health and Wellbeing, and Children Youth and Families) to deliver the best service for our residents
- To ensure that residents receive services relevant to their needs, arising from their Outcome Star assessment action plans
- To be responsible for ensuring that the Inform is maintained accurately times for all residents with whom you have contact
Morgan Hunt is a multi‑award‑winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
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Housing and Support Officer employer: Morgan Hunt UK Limited
Contact Detail:
Morgan Hunt UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing and Support Officer
✨Tip Number 1
Make sure to highlight your previous experience in housing or support work during any informal conversations or networking opportunities. This will help you stand out as a candidate who understands the specific challenges and responsibilities of the role.
✨Tip Number 2
Familiarise yourself with the key responsibilities listed in the job description. When you get the chance to speak with someone from the company, mention how your skills align with these tasks, especially around managing reception duties and providing excellent customer service.
✨Tip Number 3
If you have any certifications related to First Aid or Fire Marshal training, be sure to bring them up in conversation. These qualifications can set you apart from other candidates and show your commitment to safety and support.
✨Tip Number 4
Network with current or former employees of the organisation. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the position.
We think you need these skills to ace Housing and Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in housing or support work. Emphasise any roles where you've managed reception duties, handled enquiries, or worked under pressure.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and your ability to create a positive experience for visitors and residents. Mention specific examples from your past experiences that relate to the job responsibilities.
Highlight Relevant Skills: In your application, clearly outline your strong communication and people skills. Mention any experience you have with safety checks, first aid, or fire marshal duties, as these are key responsibilities of the role.
Prepare for Compliance Checks: Be ready to provide the necessary documentation for compliance checks, such as proof of identity and references. If you lack any documents, mention this in your application and express your willingness to obtain them.
How to prepare for a job interview at Morgan Hunt UK Limited
✨Showcase Your Experience
Make sure to highlight your previous experience in housing or support work during the interview. Be prepared to discuss specific situations where you successfully managed challenges or provided excellent service.
✨Demonstrate Strong Communication Skills
As a Housing and Support Officer, communication is key. Practice articulating your thoughts clearly and confidently. Use examples from your past roles to illustrate how you've effectively communicated with residents and colleagues.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about how you would handle various situations, such as managing a busy front desk or dealing with difficult visitors, and be ready to explain your thought process.
✨Understand the Role's Responsibilities
Familiarise yourself with the key responsibilities of the role, such as conducting safety checks and acting as a First Aider. Showing that you understand these duties will demonstrate your commitment and readiness for the position.
