NARS Counter Manager - John Lewis, High Wycombe (37.5 Hours)
NARS Counter Manager - John Lewis, High Wycombe (37.5 Hours)

NARS Counter Manager - John Lewis, High Wycombe (37.5 Hours)

High Wycombe Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a passionate team to inspire customers and drive sales at NARS in John Lewis.
  • Company: Join NARS, a top beauty brand under the Shiseido Group, known for innovation and artistry.
  • Benefits: Enjoy 30 days holiday, generous commission, pension contributions, and life assurance.
  • Why this job: Be part of a creative culture that values self-expression and personal growth in beauty.
  • Qualifications: Retail management experience and strong artistry skills are essential for this role.
  • Other info: This is a permanent position with opportunities for career development and training.

The predicted salary is between 30000 - 42000 £ per year.

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NARS Counter Manager – John Lewis, High Wycombe (37.5 Hours)

Date: 22 May 2025

Location: High Wycombe

NARS Counter Manager

Reports to: Area Sales & Education Manager NARS
Job Location: John Lewis, High Wycombe
Contract type: Permanent Contract, 37.5 hours per week over 5 days

MISSION

NARS inspires self-expression, creativity and artistry – bringing high-fashion, high-style and forward thinking to beauty. As a Counter Manager you will be bringing this vision to our customers on counter. Your passion for artistry, service and leading people is key, we are looking for someone who is confidentand experienced in managing a business, coaching and developing a team and is ready to embody the NARS way in everything they do.

We are part of the Shiseido Group, and in joining NARS you will not only receive innovative and artistry led training, a generous discount on our award winning products and the chance to be part of a fast growing brand – you join an incredible group network of brands, where developing our people is at the heart of our business.

ABOUT SHISEIDO

Our mission : Beauty Innovations for a Better World

Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022 . Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World. Did you know that Shiseido is the most awarded company in terms of innovation with a record 26 FSCC Awards?

Shiseido UK & Ireland plays a central role in the EMEA region, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in this buoyant market.

To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams

1. Leverage our unique portfolio of Beauty brands across all 3 categories

2. Stay agile and capture new retail opportunities

4. Create a great place to work in Beauty

Our first strength is Make-up, led by NARS, the No 8 brand in the UK market with incredible success globally.

Skincare is a key priority for expansion, with Shiseido having huge growth potential in UK&I, and also the spectacular launch of Clé de Peau Beauté in Harrods and H-Beauty. Drunk Elephant joined our portfolio at the beginning of 2021 bringing its unique tone of voice together with its amazing formulations. In 2023 we are planning to launch ULE a newly created Skincare brand with breakthrough credentials around Sustainability, as well as expanding Gallinée, our most recent acquisition from 2022 and specialized around skin microbiome.

We are also growing fast in Fragrance with brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire and Serge Lutens.

Our clients include high-street retailers such as department stores, drugstores & chains as well as online pure players and specialty stores. We also have 4 boutiques and 3 direct e-commerce websites.

ABOUT NARS

Created in 1994 in New York by visionary makeup artist François NARS, NARS Cosmetics is one of the leading and most respected brands in the world of makeup artistry.

MAIN RESPONSIBILITIES

You will inspire and motivate your small team to be the best they can, everyday. Through your leadership you will develop the team to deliver our customer engagement approach and create strong connections with our customers through brand history and high performance formulas, encouraging them to identify and maximise sales opportunities. You’ll be empowered to take accountability for driving your business. Thinking outside of the box, you\’ll use your networking skills to connect with external partners to recruit new customers whilst engaging existing customers and securing brand loyalty to not only NARS but you as an Artist.

We\’ll ensure you have all the tools you need to achieve your goals, and you\’ll partner closely with your Area Manager, Education and HR to build a business plan that will drive those KPIs across your team and deliver results. As a NARS Artist and Account Manager, you have the power to change the way a client feels about themselves through your actions, communication and the connections that you make. This will be your daily commitment to your clients and yourself.

PROFILE

· Demonstrable Retail Management experience

· Strong experience in artistry, ideally with a qualification

· Ability to communicate effectively with Area Manager on business performance

· Ability to drive KPIs and sales targets within the team

· Excellent communicator

· Experience in coaching and developing others

· Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success

The benefits you’ll love…

30 days holiday, including bank holidays, increasing with service

Generous discretionary commission scheme

Contributory pension scheme – 5% employer contribution

Enhanced parental allowance

Life Assurance up to x2 your salary

Access to Retail Trust

Annual performance and development reviews so you know your career is going in the right direction

POSITION REFERENCE NUMBER: 15555

Job Segment: Outside Sales, Bank, Banking, Manager, Sales, Finance, Management

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NARS Counter Manager - John Lewis, High Wycombe (37.5 Hours) employer: Shiseido Company, Limited

NARS, part of the esteemed Shiseido Group, is an exceptional employer located in High Wycombe, offering a vibrant work culture that champions creativity and self-expression. Employees benefit from comprehensive training, generous discounts on award-winning products, and a commitment to personal growth through annual performance reviews and development opportunities. With a focus on collaboration and innovation, NARS provides a supportive environment where your passion for artistry can thrive, making it a truly rewarding place to work.
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Contact Detail:

Shiseido Company, Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land NARS Counter Manager - John Lewis, High Wycombe (37.5 Hours)

✨Tip Number 1

Familiarise yourself with NARS' brand values and product offerings. Understanding their mission of inspiring self-expression and creativity will help you connect with the team and demonstrate your passion during interviews.

✨Tip Number 2

Network with current or former employees of NARS or Shiseido. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.

✨Tip Number 3

Prepare to showcase your leadership skills by thinking of specific examples where you've successfully managed a team or driven sales. Highlighting these experiences will demonstrate your capability to inspire and motivate others.

✨Tip Number 4

Stay updated on beauty trends and NARS' latest product launches. Being knowledgeable about the industry will not only impress your interviewers but also show your genuine interest in the brand and its future.

We think you need these skills to ace NARS Counter Manager - John Lewis, High Wycombe (37.5 Hours)

Retail Management Experience
Artistry Skills
Team Leadership
Coaching and Development
Sales Target Achievement
Effective Communication
Customer Engagement
Networking Skills
Business Planning
KPI Management
Creativity
Problem-Solving
Collaboration
Integrity

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the NARS Counter Manager position. Tailor your application to highlight relevant experience in retail management and artistry.

Craft a Compelling CV: Your CV should clearly showcase your retail management experience, leadership skills, and any qualifications in artistry. Use bullet points for clarity and ensure it is well-structured and easy to read.

Write a Strong Cover Letter: In your cover letter, express your passion for beauty and customer service. Mention specific examples of how you've motivated teams and driven sales in previous roles, aligning with NARS' mission and values.

Highlight Your Achievements: When detailing your experience, focus on quantifiable achievements such as sales targets met or exceeded, successful team development, and any innovative strategies you implemented to enhance customer engagement.

How to prepare for a job interview at Shiseido Company, Limited

✨Show Your Passion for Artistry

As a NARS Counter Manager, your passion for beauty and artistry is crucial. Be prepared to discuss your personal experiences with makeup and how you inspire creativity in others. Share specific examples of how you've used artistry to connect with customers.

✨Demonstrate Leadership Skills

Highlight your experience in managing and developing a team. Discuss your leadership style and provide examples of how you've motivated your team to achieve sales targets and improve customer engagement. This role requires strong coaching abilities, so be ready to share your approach.

✨Know the Brand Inside Out

Familiarise yourself with NARS' history, values, and product offerings. Understanding the brand's unique selling points will help you convey your alignment with their mission. Be prepared to discuss how you can embody the NARS way in your daily interactions with customers.

✨Prepare for KPI Discussions

Since driving KPIs is a key responsibility, come equipped with examples of how you've successfully met or exceeded targets in previous roles. Be ready to discuss strategies you would implement to drive sales and customer loyalty at the NARS counter.

NARS Counter Manager - John Lewis, High Wycombe (37.5 Hours)
Shiseido Company, Limited
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  • NARS Counter Manager - John Lewis, High Wycombe (37.5 Hours)

    High Wycombe
    Full-Time
    30000 - 42000 £ / year (est.)

    Application deadline: 2027-07-14

  • S

    Shiseido Company, Limited

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