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- Tasks: Lead a dynamic team in delivering top-notch guest service and managing daily operations.
- Company: Join Longleat, a unique destination blending history with wildlife experiences for over 1 million guests annually.
- Benefits: Enjoy 29 days holiday, free entry to Longleat, discounts, and flexible working options.
- Why this job: Work in a stunning environment surrounded by nature and animals, creating unforgettable memories for guests.
- Qualifications: No specific qualifications required; just a passion for guest service and teamwork.
- Other info: Permanent 40-hour contract with varied shifts, including weekends and holidays.
The predicted salary is between 24000 - 36000 £ per year.
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Reporting to the assistant food and beverage managers, you will be working within the front-line Rota, team leaders guide and coordinate the work of the team to complete tasks, identify and explore opportunities that drive sales, ensuring team members maintain business standards in relation to guest service, in line with procedures and keep the department running like clockwork.
Key duties will include:
- Perform all tasks outlined in the relevant departmental Team Member job description.
- To run the department on a day to day basis, coordinating the team, maintain highest standards of guest service, and cash, stock control and security operations.
- Responsibility of opening and closing the area daily.
- Ensure that any pre-opening checks have been completed and signed off in line with Company Policy and procedures.
- Ensure that all areas are operated to the required standard following company standard operating procedures.
- To provide accurate and informative product knowledge including the features and benefits of the food and beverage offering
- To process transactions through the till in a professional manner and support in the opening and closing of tills as required.
About you
- To act as a brand ambassador for Longleat ensuring that all work adheres to our brand guidelines/proposition and aligns with our vision of a Picture-Perfect site whilst performing the function required.
- To always provide a guest focused service ensuring that all work is completed to the highest standards of the brand.
- Always represent the Company by being smart in appearance and presentable whilst behaving in an appropriate manner in line with our cultural values.
- Be accountable for their own development seeking out opportunities to learn new skills to continuously improve.
- Work in a responsible and safe manner always adhering to Health & Safety, safe working practices and Company Policies and Procedures.
- Such other reasonable duties as and when required by your Line Manager.
- The above list of duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the role.
A little about us
At Longleat we offer a day out like no other, our guests are invited to step into the Thynn family home where they will find the finest example of Elizabethan Architecture. They are also immersed into the wild side, where they can visit over 120 species of animals by car, foot, train, bus, and boat.
With a core business welcoming around 1 million guests every year, we are passionate about providing unforgettable experiences that bring family and friends together to create memories that will last a lifetime.
Our values
We believe in engaging and inspiring our employees, putting people first, taking accountability, continuously improving, and acting with integrity. We invite everyone who works with us to subscribe to these values, as they truly set us apart as a place to work.
Why join the Longleat team?
In this unique work environment, you will be surrounded by historic landscapes and listed buildings, all whilst listening to our lions roar and wolves howl. You will even have the opportunity to visit our adorable Koalas and cheeky meerkats during your lunch break.
You will receive attractive benefits that include:
- 29 days holiday inclusive of bank holidays, rising to 31 days at 5 years’ service.
- Unlimited free entry to Longleat for our employees
- Complimentary tickets to Longleat and Cheddar Gorge and Caves, 18 per annum pro rata
- 50% off Membership for Friends and Family
- Discounts on food and beverages and retail merchandise
- Discounts on VIP Experiences and Accommodation
- Discretionary bonus scheme
- Employee Assistant Programme
- Employer contributory pension scheme
- Perks at work
- Range of flexible working schemes
- Great progression opportunities available.
Your contract
This is a permanent 40 hour contract, working 5 days out of 7 with working hours to vary over a 7 day rota basis, including weekends, evening and bank holidays as required. The earliest start time is 8am, and the latest finish time is 8pm, varying in accordance with opening times.
If you are interested in this role, please apply online. Interviews may take place on a rolling basis. We reserve the right to close this advertisement early if enough suitable applicants are received.
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Food & Beverage Team Leader employer: Longleat
Contact Detail:
Longleat Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Team Leader
✨Tip Number 1
Familiarise yourself with Longleat's brand values and mission. As a Food & Beverage Team Leader, you'll be expected to embody these values while leading your team. Show that you understand and can promote the brand during your interactions.
✨Tip Number 2
Highlight your experience in guest service and team coordination. Be ready to discuss specific examples of how you've successfully managed a team or improved guest experiences in previous roles. This will demonstrate your capability to run the department effectively.
✨Tip Number 3
Prepare to showcase your knowledge of food and beverage offerings. Being able to discuss product features and benefits confidently will set you apart. Consider researching popular items or trends in the industry to impress during discussions.
✨Tip Number 4
Be ready to discuss your approach to health and safety standards. Since this role involves ensuring compliance with company policies, demonstrating your understanding of safe working practices will show that you're a responsible candidate.
We think you need these skills to ace Food & Beverage Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Food & Beverage Team Leader position. Tailor your application to highlight relevant experience and skills that align with these duties.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in food and beverage roles, particularly any leadership or team coordination experience. Use bullet points for clarity and focus on achievements that demonstrate your ability to drive sales and maintain high standards of guest service.
Write a Compelling Cover Letter: In your cover letter, express your passion for providing excellent guest service and your understanding of the brand values at Longleat. Mention specific examples from your past work that showcase your ability to lead a team and adhere to company policies.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Longleat
✨Know the Company Values
Before your interview, make sure you understand Longleat's core values. They prioritise engaging and inspiring employees, accountability, continuous improvement, and integrity. Be ready to discuss how your personal values align with theirs.
✨Demonstrate Guest-Focused Service
As a Food & Beverage Team Leader, providing exceptional guest service is crucial. Prepare examples from your past experiences where you went above and beyond for customers, showcasing your commitment to maintaining high standards.
✨Showcase Leadership Skills
You'll be guiding a team, so highlight your leadership experience. Discuss how you've coordinated teams in the past, resolved conflicts, or motivated team members to achieve goals. This will demonstrate your capability to run the department smoothly.
✨Familiarise Yourself with the Role
Review the job description thoroughly and be prepared to discuss how your skills and experiences match the responsibilities outlined. Understanding tasks like cash control, stock management, and pre-opening checks will show you're ready to hit the ground running.
