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For Companies At a Glance
- Tasks: Lead a beauty counter, engage customers, and meet sales targets in a vibrant environment.
- Company: Join Shiseido and Drunk Elephant at Sephora, known for innovative beauty solutions.
- Benefits: Enjoy 30 days holiday, commission schemes, and a contributory pension plan.
- Why this job: Be part of a dynamic team, enhance your beauty knowledge, and make a real impact.
- Qualifications: Retail or management experience in beauty is preferred; strong communication skills are essential.
- Other info: Permanent contract with 22.5 hours per week over 3 days.
Drunk Elephant & Shiseido Multi Brand Counter Manager – Sephora, Metrocentre Newcastle (22.5 Hours)
Date: 27 Feb 2025
Location: Newcastle
Multi Brand Counter Manager
Reports to: Area Sales & Education Manager Skin & Fragrance
Job Location: Sephora, Metrocentre – Gateshead
Contract type: Permanent Contract, 22.5 hours per week over 3 days
MISSION
As a joint brand Counter Manager, you will bring the Shiseido & Drunk Elephant vision to our customers in a fast paced open sell shopping environment, embodying each brands philosophy into every customer connection. We are looking for someone who is passionate about all things beauty, thinks creatively and is open minded. Personality, pace and enthusiasm are key.
Our mission: Beauty Innovations for a Better World.
MAIN RESPONSIBILITIES
You will relish in the challenge of meeting your sales targets and identifying new opportunities to drive the business. You are a Beauty and skin enthusiast and will be confident, engaging and knowledgeable about Shiseido and Drunk Elephant brand vision and products, ensuring customers are excited and connected with both the brand and you as a beauty professional. Providing exceptional service and surpassing the expectations of customers will come naturally to you, as will your confidence in establishing meaningful rapport with both customers and retail partners in stores. You will maintain high standards of visual excellence of the Shiseido and Drunk Elephant space and will be expected to oversee the visual representation of our sister brands within your store. You will also nurture the relationship between Shiseido group and the retail partners in store.
With a selective distribution, of this model your voice is always heard and you have the opportunity to make a real impact on the business. We expect you to be dedicated and enthusiastic to develop your knowledge about skincare and beauty, to be proactive and target driven with a true passion for the beauty industry and what it represents. In return we offer world class training – we invest in you, ensuring you have the highest level of product, sales and services training, enabling you on your journey to become the best Beauty professional you can be.
PROFILE
- Ability to work and drive a team to achieve a sales target in a fast paced environment
- Ability to prioritise and manage time effectively across multiple brands and plan in contingencies to ensure that the targets are met
- Excellent communication skills with all touch points, Customers, Team members, Area Manager and retail partners in store
- Organised and methodical, able to recognise business opportunities and plan accordingly
- Ability to motivate and inspire team members, to deliver brand message and an exceptional customer experience that build the Shiseido reputation.
- Committed to excellence in service and standards
- Management experience or retail sales experience in beauty retail industry desirable
- Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
The benefits you’ll love…
30 days holiday, including bank holidays, increasing with service
Generous discretionary commission scheme
Contributory pension scheme – 5% employer contribution
Enhanced parental allowance
Life Assurance up to x2 your salary
Access to Retail Trust
Annual performance and development reviews so you know your career is going in the right direction
POSITION REFERENCE NUMBER: 14197
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Drunk Elephant & Shiseido Multi Brand Counter Manager - Sephora, Metrocentre Newcastle (22.5 Hours) employer: Shiseido Company, Limited
Contact Detail:
Shiseido Company, Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drunk Elephant & Shiseido Multi Brand Counter Manager - Sephora, Metrocentre Newcastle (22.5 Hours)
✨Tip Number 1
Familiarise yourself with both the Shiseido and Drunk Elephant brands. Understand their product lines, brand philosophies, and unique selling points. This knowledge will help you engage customers effectively and demonstrate your passion for beauty.
✨Tip Number 2
Showcase your ability to drive sales by preparing examples of how you've met or exceeded targets in previous roles. Be ready to discuss specific strategies you used to motivate your team and enhance customer experiences.
✨Tip Number 3
Highlight your communication skills during the interview. Be prepared to share instances where you've successfully collaborated with team members or retail partners to achieve common goals, as this is crucial for the role.
✨Tip Number 4
Demonstrate your organisational skills by discussing how you manage multiple priorities in a fast-paced environment. Share examples of how you've planned contingencies to ensure targets are met, which will show your proactive approach.
We think you need these skills to ace Drunk Elephant & Shiseido Multi Brand Counter Manager - Sephora, Metrocentre Newcastle (22.5 Hours)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with both Drunk Elephant and Shiseido. Understand their brand philosophies, product ranges, and what sets them apart in the beauty industry. This knowledge will help you tailor your application to reflect your passion for their vision.
Highlight Relevant Experience: Emphasise any previous experience in retail management or beauty sales. Be specific about your achievements, such as meeting sales targets or leading a team, to demonstrate your capability to thrive in a fast-paced environment.
Showcase Your Communication Skills: Since excellent communication is key for this role, provide examples of how you've successfully engaged with customers and team members in the past. Highlight your ability to build rapport and deliver exceptional customer service.
Express Your Passion for Beauty: In your application, convey your enthusiasm for the beauty industry. Share any personal experiences or insights that showcase your dedication to skincare and beauty, as well as your eagerness to learn and grow within the field.
How to prepare for a job interview at Shiseido Company, Limited
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for the beauty industry during the interview. Share your personal experiences with Shiseido and Drunk Elephant products, and how they align with your values. This will demonstrate your genuine interest in the brands.
✨Highlight Your Sales Experience
Be prepared to discuss your previous sales experience, especially in a fast-paced retail environment. Provide specific examples of how you met or exceeded sales targets and how you motivated your team to achieve success.
✨Demonstrate Excellent Communication Skills
Since the role involves engaging with customers and retail partners, practice articulating your thoughts clearly and confidently. Use examples from past experiences where you successfully built rapport with customers or resolved conflicts.
✨Prepare for Situational Questions
Anticipate questions that assess your ability to handle challenges in a retail setting. Think of scenarios where you had to prioritise tasks or manage time effectively across multiple brands, and be ready to share how you approached these situations.
